CubeSmart Self Storage - Sacramento - 775 N 16th St

Great storage unit.

I needed a storage unit and found this offer online… was able to find the right size, book and move in the same day. The gentleman who worked in the office was very helpful and available if I had any needs.

Recommended: Yes

Best deal

Good deal and just what I was looking for. Management was nice and helpful. Careful though, gates automatically lock (even if you’re inside) after 10pm.

Recommended: Yes

A good place

Its a very good place to store your things

Recommended: Yes

I'm with less stress

I'm on a strict budget and homeless and my life fits in a 6x8 storage..I'm disabled and a vet . Sacramento needs to get it's act together thank you to sparfoot .

Recommended: Yes

Clean

Woman that helped me, knew her stuff, and place seems pretty safe.

Recommended: Yes

All good.

Everything went fine. Thanks for all.

Recommended: Yes

Quick and easy

Clean, good customer service and friendly staff

Recommended: Yes

Insurance is a racket!

Good clean place. They screw you for a extra $12/ month for insurance.

Recommended: Yes

Easy Reservation Process

I was able to reserve and rent a unit in minutes! The process was easy and quick.

Recommended: Yes

Great pricing and service!

Easy self check in and convenient location.

Recommended: Yes

Great service, clean space, simple setup!!!

Great service, clean space, simple setup!!!

Recommended: Yes

Convenient and EZ access

Staff are helpful and friendly - would recommend this facility!

Recommended: Yes

Nice sized unit. Good price.

We were impressed by the size of the storage unit. The price was good too.

Recommended: Yes

Just okay

Great staff, confusing area. I wish I could remember the guys name who helped me, maybe Kevin. But anyway he was kind, helpful. Walked me through everything. Depending which way you're coming from you'll get all turned around at the train tracks. The thing that turned me off was the look of the inside of the unit, I've rented with public storage before and had cement all around the unit. Unsure what material is used here but it looked like wood and looked like it can get wet/mildewy. Feel like I don't want to put too much of my things inside.

Recommended: Yes

Great Service, Good Deal, Easy Set Up

My experience with CubeSmart thus far has been awesome. George was professional, knowledgeable and helpful in getting me the right unit. I love that you can book risk free! The online sign-up was a breeze and move-in day was seamless thanks to the great customer service.

Recommended: Yes

Staff made it extremely easy

My experience getting into a storage was excellent. I needed a storage quickly and the gentleman that assisted me made it happen. Thank you

Recommended: Yes

Good website

Very helpful staff and clean facility

Recommended: Yes

Fast and easy

The process to sign up was easy. I received a phone call the day after I made a reservation to confirm everything. I like that they provide a lock as well. The move-in process was easy as well. A smooth process overall.

Recommended: Yes

Great Experience

I opted to go with another storage place. I was not needing climate control. This was much more reasonably priced. Staff were helpful, efficient, and remarkably present. I left the office smiling! What nice people!

Recommended: Yes

Nice community

The area is friendly and helpful instead of other storage units

Recommended: Yes

Great parking fair price

I leave my van here and don’t have to worry about someone on the street hitting it. Great facilities

Recommended: Yes

Affordable and secure

Affordable and good customer service!

Recommended: Yes

Great facility

Had one bad interaction with someone at the front desk but everyone else had been friendly. Everything else is to expectations.

Recommended: Yes

Highly Recommend

Enrique was very knowledgeable, showed us the storage first then accommodated our needs and excellent customer service!

Recommended: Yes

I walked in last minute and got exactly what I needed!

I originally was down the street at Public Storage and there were a few things wrong with that place. For starters there is no way my moving truck would have been able to get into the gates, my unit had cockroaches, and I only had access until 5pm(it was 4:30 and my truck was running late). So I called CubeSmart and was able to get a cheaper monthly rate. My only issue was that I was missing out on the $1 first months rent offered by PS. That’s okay though. I have access until 10pm and feel freer.

Recommended: Yes

Great storage facility and staff

Clean unit and very friendly staff. Very pleased with the CubeSmart

Recommended: Yes

Friendly

Im really excited to use this facility! I like that they have security, its super clean, and the staff is very nice.

Recommended: Yes

Great customer service.

Staff was friendly and attentive. Location is convenient. Price was reasonable.

Recommended: Yes

Easy and fast

Easy helpful people, clean place, they knew what they were doing, offered me a lock for a only slightly inflated price :) I needed it so Thank You! They just made it easy dident have to think much! Thanks again guys

Recommended: Yes

Very good experience.

The customer service representatives were very helpful and curteous.

Recommended: Yes

A bit pricey for the size of the unit but it was clean!

A bit pricey for the size of the unit but it was clean and the staff was very friendly.

Recommended: Yes

Very helpful and professional staff.

I think Cube Smart is a good value.

Recommended: Yes

They were extremely helpful and friendly.

They were very kind and were very helpful in explaining what the terms of pricing was for my storage unit. They went through the process thouroghly and explained how I could make my payments, as well as when they would be due and showed me how to navigate the facility. Overall, a very pleasant experience and would definitely recommend this facility to others.

Recommended: Yes

Great

The ladies working there were super friendly and answered all of my questions throughly. On site manager is very nice and after a small chat I felt reasured and safe leaving my items in the unit.

Recommended: Yes

Superb!

Excellent! Tina is beyond exceptional in serving we customers~笙｡~

Recommended: Yes

All around great

Easy access, great pricing and really nice people giving excellent customer service. Thanks!

Recommended: Yes

Very affordable, great location

Storage is located right at the edge of downtown and very easy to get to. Can’t beat the price.

Recommended: Yes

Great customer service and safe space

Great safe place to store my items while i am out of town

Recommended: Yes

I needed a small unit after the fires up north.

I was having difficulty navigating all the things going on at the time and Marlo was very supportive an patient and in no way pushy, even bending her schedule a few minutes to accomodate. The other team members were quick to investigate a concern i had on move in day.

Recommended: Yes

Thank you

Thank you for you time and help I pray your week is wonderful

Recommended: Yes

Good service

good service .I like the late hour schedule. I don't like the mandatory insurance.

Recommended: Yes

Friendly, straight forward and no nonsense.

I got exactly what i was looking for as soon as I walked in. They took care of me in less than 10 minutes and their service was awesome!

Recommended: Yes

Great customer service, the move-in was smooth and quick!

Great customer service, the move-in was smooth and quick!

Recommended: Yes

Needed to clear a room

The staff were great. They were friendly and answered all of our questions. We were in and out in about 20 mins.

Recommended: Yes

Front desk was great and units are even better

The storage it self was great all around

Recommended: Yes

the service was very good and the spot that i got is very convenient.

Great customer service, the workers seemed very happy to help me. Very easy access with a trailer, overall very pleased with this place and their rates are also very competitive.

Recommended: Yes

Staff seemed eager to get back to their task.

I was given a code that was my birthdate, that was supposed to work, but after testing it, it didn’t. Staff then gave me another and said gate was being fixed. Considering I was going to be moving things in after the staff would have been gone for the day, this seemed like something important to mention in the first place.

Recommended: Yes

Awesome

it was great. Staff is very friendly and helpful.

Recommended: Yes

Cheap storage in a pretty rough area, staff is pretty disorganized.

The best part about this cube smart storage is the price. It's hard to beat but it comes with downwsides. For one, the staff is very disorganized and doesn't do a good job of keeping track of what is open or not open. Another point is the facility itself is in a very rough part of Sacramento and can be difficult to get to due to poorly laid out streets. Overall though the price makes it worth it.

Recommended: Yes

Just as a storage should be

Always friendly, never bothersome or making me feel uncomfortable, safe neighborhood, gate acts a little funny from time to time.

Recommended: Yes

Very easy to use and easy to understand.

The storage was easy to locate and the staff are friendly. The space was big enough for my belongings and I had no problems.

Recommended: Yes

Not a good area

Area is not good, it is also tough to get around.

Recommended: No

Great promotional pricing

Lots of friendly staff, free use of moving truck upon move it, low pricing, close to home

Recommended: Yes

Solution for your storage problem.

Good size units, low price & convenient location right next to the freeway.

Recommended: Yes

Recommended!

Great service! Everything was well organized, I was able to move in like 15 mins. Easy to access and security cameras everywhere! Thank you

Recommended: Yes

Very clean facility and extremely helpful staff

The storage facilities are clean, the staff memebers are friendly, and the prices are very reasonable.

Recommended: Yes

Plenty storage spaces, decent prices

Lights not on at night in my section, other sections had lighting. People parking in narrow lanes so gotta be patient when entering or leaving with a uhaul truck

Recommended: Yes

Great place

Very clean and secure, staff is always nice.

Recommended: Yes

easy in easy out

saw a few characters using it as a short cut late at night otherwise was ok

Recommended: Yes

Very happy with my unit

Keisha and Mark at 775 North 16th are rock stars they made my move easy and pleasant thank you so much.

Recommended: Yes

Attentive, friendly, patient staff. Great prices.

Attentive, friendly, patient staff. Great prices.

Recommended: Yes

Well-run organization from what I can tell.

CubeSmart is well run, organized, and takes care of customers. Service was particularly friendly and helpful.

Recommended: Yes

Great price at central location

Staff is super friendly. Price point is great in comparison for larger units. Gem in the rough.

Recommended: Yes

great place

Molly is super cool. It was very easy to get set up and I like the location. Good access.

Recommended: Yes

Fast and easy

It was easy and I was able to get my storage space right away. The woman at the desk was patient and helpful.

Recommended: Yes

Hassel free

Drive up acces .In and out till 10:00pm

Recommended: Yes

Great with one major exception.......checking out

Everything was great from the time we arrived and completed the paperwork for Unit G49. The problem arose when we vacated the unit on 7/31 and we unable to locate anyone give give the checkout card to. We were unable to located a "message" or "drop box" and encountered difficulty with the voice mail tree. Several voice mail messages were left with the facility but as of now we are unsure whether the account is officially closed or not. Mark--------could you please contact us to assure us that all is well? Thank you.

Recommended: Yes

Great fast & reliable

Recommended: Yes

Over all a good experience.

Very easy to easy and quick process to obtain unit. Clean for the most part. Best thing is the location centrally located to west Sacramento and downtown Sacramento.

Recommended: Yes

Prepared me Mentally prior to Walking in. (A )

Raquel was Very Thorough. And, willing to go Above and Beyond the Scope of Her Job to Provide us with Great Service. Keep Up the Good Work! It doesn't go Un-Noticed.

Recommended: Yes

The guy that took care of my request over the web and then in person provided me with excellent customer service. I was totally happy with the experience and decided to use the facility because of the way he treated me.

Recommended: Yes

Very nice customer service and helpful. We are very happy.and we will recommend this storage to our friends.

Recommended: Yes

i really love my brief stay with you guys. extremely helpful staff- forgot the gentleman's name- who went out of his way to accommodate us on a short notice! would 100% recommend to anyone. cheers,

Recommended: Yes

潇摯

Recommended: Yes

Excellent once I arrived

Excellent once I arrived The online experience was not so great I ordered a 10 x 20 and when I got there it was 2 10 x 10 fortunately the guy at the door or at the office had a 12 x 36 which was perfect the online folks did notinform me that it was two units which they should have done

Recommended: Yes

fast and friendly

Happy customer thankfull for recommendation.

Recommended: Yes

Friendly fast service.

Recommended: Yes

Mark at front desk was super helpful & nice. The woman on the other hand was really rude. I think she lives at the facility. She was pretty unhelpful.

Recommended: Yes

I've had the best experience ever regarding starting business with a Storage Facility

Recommended: Yes

The desk employee was nice it was a quick process the facility had everything I needed

Recommended: Yes

The monthly Insurance cost of $11 for a 3' x 4' unit ($27.90) was a deal breaker!

The customer service was very helpful. The woman answered my questions quickly and politely. The trouble I had was the ridiculous cost of insurance. What's the point of getting a 3' x 4' unit if your paying more than a third of that in insurance? Also I thought a cube had three-dimensions. They might want to consider adding a third dimension or changing their name to SquareSmart.

Recommended: No

Large unit for a good price, helpful salesperson.

Recommended: Yes

The price was fair but I did not know I would be required to pay for insurance.

Recommended: Yes

Recommended: Yes

The employee was great!

Recommended: Yes

best deal I could find in Sacramento

Recommended: Yes