May 06, 2020
I like to thank Mr. Lewis for his assistance in getting a storage unit for my vehicle. I had previously made an reservation, but unfortunately I had an family emergency. Mr. Lewis after researching and modifications to my old reservation, he was able to get me another space. I commend him for his outstanding customer service ( something the world is really lacking today). He took the time to listen to my needs and concerns, not just giving me prepared statements.
Mr. Lewis continue to be an outstanding individual and may Christ continue to keep His ever unchanging Hands upon you and your family.
Have a Blessed Day ð
Apr 19, 2020
Fair price and easily located. Just need a little better numbering system
Jan 30, 2020
Onsite management is very friendly, quick & attentive. When I reserved the unit, I was not told that I needed a special type of lock and when I moved all of my belongings in, I was unable to lock the unit and the office was closed. I called customer service and they said that they would try to get ahold of someone to go assist me and that they would get back to me. Nobody ever got back to me so my belongings were left unlocked over night. They didn't reach out to me the following morning either. I had to call and ask them to go put a lock on for me until I could get back over there only lunch break. They didn't even offer the lock for free for the inconvenience.
Make sure you don't need much room at the smaller units, the entry ways and drive ways are very tight. There are also huge curbs at the units entrances so you have to lift everything up into the units.
Aug 05, 2018
Great price, size for older storage units
Great customer service but the latch on my unit is old and very trick to work. The attendants have been super helpful though and the price and size is perfect!
Jun 29, 2017
Great customer service from Meghan
The place is great! Customer service was awesome
Apr 22, 2017
Just what we needed clean, dry and secure.
Apr 20, 2017
Works great and nice to have it.
Feb 03, 2017
Nice clean storage units.
Very friendly staff and super clean units. What else could I ask for.
Aug 26, 2016
A run down facility
Had issues with check in. The price I received in my email and what they tried to charge we didn't match. The door to the unit was very much rusted and difficult ti open. I won't be keeping my things there very long.
Jul 11, 2016
James K at 506 McNeil location was so so helpful and very friendly. I would highly recommend them.
Jun 23, 2016
Staff are very friendly and helpful. They have the best price within the Round Rock area.
May 23, 2016
great service, great price, easy access
Lifestorage of roundrock is great, moving in was very easy and the people were very friendly. However, their website is kind of confusing and I haven't figured out how to pay rent
Apr 11, 2016
Feb 25, 2016
Awesome, very helpful
Jan 25, 2016
Oct 05, 2015
Jul 28, 2015
Convenient but price has gone up twice in 1 1/2 years
If rent continues to go up every 9 months I may have to look for another facility
May 13, 2015
Very friendly and helpful.
The staff was helpful and friendly. We were able to drive right up to our unit to move in.
Mar 04, 2015
The employee's worked with me to get me the best deal for my storage unit. They were very polite and answered all questions. I was in and out within 10 minutes. Fast and Easy.
Jan 12, 2015
Jan 07, 2015
Great service, told me everything I needed to know in very clear terms. Showed me the best entrance and walked me over to the unit, even swept up the dust in the unit. Rained the day before and the unit was completely dry. Great spot!
Oct 29, 2014
Aug 12, 2014
The at the desk was Awesome (whose name i do not remember) i had 2 little boys with me and he even made a point to say hi to them! Great Customer Service!
Aug 04, 2014
Excellent and very helpful staff.
Apr 19, 2014
Good value, helpful staff.
My relocation back to Texas has been an expensive, inconvenient nightmare. The only thing that has gone without a hitch has been the two storage facilities I found through selfstorage.com. They were very helpful and took great care of me. Will continue to utilize one of the locations for long term storage.
Sep 10, 2013
I would recommend this location with the ease of use, friendly staff, and good value.
Jul 18, 2013
Customer service was fantastic. I've never used a storage unit and wasn't sure what to expect. I'm very please with Storage Kings!
Apr 25, 2013
It was pleasant and the check in employee was very helpful
Nov 29, 2012
Nov 09, 2012
been using your facility for about 2 yrs. and the manager has always been very helpfull