Krysten
May 27, 2023
Decent value. Nice staff.
Mostly clean. Smooth(ish) process. Very helpful staff.
Recommended: Yes
Sandra Franco
Apr 01, 2023
They will not be responsible when damage occurs
Sadly, Reliant-mgmt.com, owners of Midgard Self Storage is not going to take care of you when there is an issue. The storage facility had a roof leak which affected two of my units. It was a maintenance issue, which they knew about and had not fixed it. The water damage caused more than $5K in damage. Furniture, artwork, etc. we had to escalate to the management company and the area director did not care. No offer to move our contents to another unit. No urgency. And very patronizing. The worst part is that they want my insurance to pay for their damage. Stay away from this location and any others that www.reliant-mgmt.com manages. They really DON’T care.
Recommended: No
Beth
Mar 01, 2023
Gina just ask 4 Gina
Gina is your best friend makes you feel at home with your stuff from home. She takes great care of you helps you to pick the perfect size and is amazing at helping you if you are worried. Stay safe and clean and ask for Gina your best friend in this neighborhood!
Recommended: Yes
Denise
Sep 18, 2022
Great Experience
I looked at Roswell Midgard and another Midgard location that was $20 cheaper per month for same space, but liked Roswell best. Office staff was very helpful. Fencing has barbed wire across top to discourage people climbing over. This facility is fairly new however, my unit had been used previously but was clean. Just needed sweeping out. I have used storage facilities for many years. Where I was storing wanted to raise rent 33% with no loyalty to long term renters.
Recommended: Yes
Kristen Hogan
Jun 28, 2022
Yes but beware of price increases
I didn’t realize you couldn’t prepay and that prices would increase two times a year.
Recommended: Yes
Robin
Dec 28, 2021
Manager was amazing
The manager at the Roswell (Holcomb Bridge) location was great. I really recommend this place if you need a storage unit.
Recommended: Yes
Drew P
Jun 15, 2021
Katie is the most helpful human on the planet.
The pricing got me in the door and its been great ever since. Just moved in and the process has been easy and efficient.
Recommended: Yes
V
Jun 14, 2021
Good location and great customer service
The people who run this storage facility are very nice and were willing to work with me on a move in time that was after hours. I do not know about the indoor storage facilities condition because I needed an outdoor storage parking area.
Recommended: Yes
Serpil
May 06, 2021
The team that works Kevin and Kelly manager Kelly are amazing
The team manager Kelly and Kevin are are great!!!! Friendly helpful very respectful Great customer service
Recommended: Yes
Starr Watts
Apr 28, 2021
My experience was bomb.com and let me tell you WHY!!!
This was a great experience for me. I absolutely love Katie she was so cool, down to earth and polite. I told her I had to get on the road the day I went in or at least trying to before 11 she made the transaction easy, understanding and effortless. I appreciate her so much. Katie you are great! Keep that goodness about yourself. Thank you, Thank you, Thank you.
Recommended: Yes
Lori Colacchio
Apr 27, 2021
Midgard Move In
Katie was an absolute pleasure helping to coordinate my move in. She answered all questions and made the paperwork seamless. Only annoyance was having to continuously enter passcode to use elevators. If it took too long to get the moving dolly into the elevator, the code deactivated requiring me to climb back over all the stuff to re-enter outside the elevator doors.
Recommended: Yes
Bre P
Mar 04, 2021
Great experience
Wonderful customer service!!!!
Recommended: Yes
Madhu
Feb 03, 2021
Awesome experience
Awesome experience for a first timer using any storage facility
Recommended: Yes
Angla Griffith
Jan 21, 2021
Love this place
The staff is the best super nice very understanding. They even stayed late so i could come in. Never rushed me even though they where closed. I would diffentley get a room here if your looking. I have had storage at public storage and this place blows them away. I wont rent a room any where else now.
Recommended: Yes
Carly
Apr 10, 2020
Great place!
Some of the units are not the sizes advertised or not available when you arrive, but other than that a great place and great people, very safe and will continue to do business with them.
Recommended: Yes
Carly
Feb 28, 2020
So far EXCELLENT! GREAT FACILITY.
I have only been here for a week but have to say that I am very impressed and highly recommend this storage facility.
Recommended: Yes
Janeen
Dec 10, 2019
Excellent service
Customer service was excellent and moving in was A BREEZE. despite the sorry movers I hired. BESIDES THAT I AM PLEASED
Recommended: Yes
Janice
Nov 17, 2019
Service was terrific
Clean and great customer service
Recommended: Yes
