Nov 13, 2021
I had a good time talking to the agent and was being helped on how to enter. The area is
very clean and easy to get to.
Oct 18, 2021
great service, highly recommend
great service. great location. arrived and Tamara got me checked in quickly and show me to my space. couldn't have been much easier.
Oct 01, 2021
Friendly, helpful, and quick
Clean facilities and friendly staff
Jul 17, 2021
Customer service was amazing
It is a little expensive just because the market but other than that, itâs clean and gate is controlled by Bluetooth! Thatâs my favorite part.
Jun 18, 2021
Very pleasant sign up process!
Very easy transaction. Friendly staff! This location was recommended by a friend and Iâm really glad we picked them. Centrally located so, when youâre not sure where you might end up in Placer County Iâd recommend this location for sure!
Apr 24, 2021
Excellent Customer Service / Great Prices
The customer service was excellent, any questions I had they answered & provided me step-by-step instructions on how to sign-up, enroll to pay bill online & gain access to storage facility compound with my access code. Very happy with this facility and management!
Jan 18, 2021
Easy and clean
Easiest contract ever. Checking in was also super easy. I didnât even need to talk with anyone face to face. Everything is done electronically. The storage site itself is very clean.
Aug 09, 2020
Very friendly the grounds are clean easy to find I would recommend it to a friend and a great price
Jul 15, 2020
Needed a large unit quickly at a good price
Management was very easy to work with! Honored the online discount. Very helpful. Very customer service oriented!
Jun 10, 2020
Experience was very pleasant and easy! Tamara at the front office was super nice and helpful. Will recommend to friends and family.
Jun 06, 2020
Price good, location great, but service was poor
I reserved my spot using spare foot with a confirmation number, but was told that didnât matter. The employee from the storage unit was like weâre having issues with our computers and that I could not move in. This was extremely inconvenient because I had a 26 ft truck I hired with movers just waiting... I asked if we can at least get started and I would give her any information she needed, but again I was met with a no. I was extremely understanding but agitated with the lack of compromise. Instead of the employee taking responsibility for the issue on her behalf she kept hiding behind Covid 19 sating everything is messed up so too bad.. luckily it was a minor delay before the computers worked and she was able to complete my booking.
Over all not to be mean but there was 0 advantage to booking though a 3rd party. It honestly almost cost me thousands in delays. My recommendation is to add payment ahead of time or work on better communication this could easily been a disaster, I considered myself very lucky but annoyed of feeling helpless.
Jan 12, 2020
Easy access; Xlnt customer service
Very easy access to clean units and location. Customer service reps were very friendly, efficient and helpful. Would recommend this facility to all.
Dec 30, 2019
Does the job
Simple enough, pricing wasn't the greatest but it will do.
Nov 25, 2019
Stuff was awesome fast and professional.
Like it very much. Stuff was awesome fast and professional.
Oct 23, 2019
Too soon to tell but everything looks good
These are almost all single level drive up units as far as I can tell. Price was better than others in the area using the online discount.
Jul 25, 2019
got in and out quick clean and nice also the people..
not much to say everything went good..
Jul 10, 2019
Tamara is very respectable and kind. She knows the market and storage industry and was very helpful. She is always looking out for her customers and yet a great corporate employee. Thank you for all your help and the manager too!
Jul 10, 2019
Courteous, reliable & professional.
Easy online reservation & prompt service.
Jun 25, 2019
Outstanding storage facility.
Great place to store your stuff. Very clean and well kept. The Manager was friendly and answered all of my questions.
Jun 11, 2019
Daniel was nice. The office smelled like toxic plug in air perfume. Enough to give you a headache.
May 25, 2019
great great great great great great
Apr 20, 2019
Was able to reserve my unit online and the online discount helped me very much. I still wih it was cheaper but was still the cheapest i found.
Apr 19, 2019
Friendly staff and easy move in!
The man who helped me check in was super friendly and even helped me get a unit closer to the gate since the one I reserved was in the very back.
Apr 03, 2019
Good for basic needs
Good storage place but ours had moisture come into the back end of the unit
Feb 18, 2019
Courteous and informative
Answered all of my questions and very polite.
Jan 14, 2019
Great Price & Service
Amazing customer service & nice facility.
Dec 19, 2018
Rented a unit
Move in was quick and easy. Everything was explained, so I didn't have any questions or surprises.
Sep 30, 2018
Dry friendly and easy to work with
The guys were very nice and easy to work with. The unit was clean and easy to get in and out of.
Aug 25, 2018
The front desk was so kind and accommodating. They informed me that the unit I had reserved online wouldnât fit all the stuff I had brought so they switched me over quickly and even got me a closer unit because I had a huge heavy bed.
Aug 20, 2018
Easy and clean
Great service, pricing and cleanliness
Jul 20, 2018
What makes this place so great is the customer service. The two people at the desk were nice, funny and informative.
Apr 06, 2018
I was greeted by the young lady at the counter and she handled everything quicker than my Dr appts get handled?
Went to UNIT and loaded things into it.
SINCERLY DANA CASEY #613
Jan 18, 2018
Easy to unload, feels very secure, good area. Good recommendation on the size of storage needed. Theyâre a great pick!
May 23, 2017
Wonderful, friendly, kind, clean,
Apr 06, 2017
Clean and freindly
Clean. Friendly service, lowest price in the area.
May 30, 2016
Place was very clean, and the lady who helped me was very friendly and nice.
Jul 12, 2015
very nice, very clean
There were a number of us in the office at once. The manager was very courteous to all, and the wait was not at all long, even though she gave her undivided time to each of us
Jul 02, 2015
clean and helpful.
The unit was clean and the staff was friendly and polite. Place looked secure. Everything I ask of a storage facility.
May 27, 2015
cheap and ok.
no dolly. how do you take goods to inside units?
Nov 12, 2014
Sep 07, 2014
Sep 03, 2014
Very good! Thank you!
Aug 28, 2014
Jul 02, 2014
Helpful customer service and check-in went smoothly.
Jun 01, 2014
Safe & Courteous storage facility
Having a unit over 4 years at Storage Direct I would definitely recommend their facility to anyone. The property was always well maintained and considerate to my unforeseen accommodations during my 2 moves over the years. Maria in my opinion is an incredible asset to Storage Direct and should be recognized for her dedication to her job. Her professionalism and friendly attitude reassured me that Storage Direct would help facilitate ALL my needs.
May 18, 2014
As far as you would call renting a storage place an experience this one was fine
May 14, 2014
Nice clean business
Much cheaper then local competition. Access hours a little less then I'd like to see but highly recommended.