May 04, 2021
Reserved this unit for my daughter to use and I am out of state. Staff were very helpful and communication was far above average.
Thank you for the great customer service!!
Apr 16, 2021
Get the job done
Process was easy and required no contact.
Jun 26, 2020
The insurance for the unit should be in the advertised pricing.
May 17, 2020
I have a 10Ã10 unit at a great price!!
Great customer service!! Facility is very nice and really clean!! I am also very happy with the hours of availability to my storage unit.
Mar 14, 2020
Cubesmart was a smart decision
I simply made the reservation with a special rate that was in my budget. The staff called me back to confirm. They were professional, courteous and very helpful. I'm glad I chose cubesmart in romeoville.
Jul 26, 2019
Easy access, enough room to park near storage!
Pricing is the best around the area. The storage unit looks clean!
Sep 03, 2018
Very professional and convenient
The manager was very prompt in her response from the time I inquired online. Once there the process was quick, everything was well explained, and the price was great!
Oct 09, 2017
Great manger on-site.
Didn't feel rushed or like a "number." Manager was very helpful.
Sep 30, 2017
Service representative is very friendly and help me to find the right unit size
Jul 07, 2017
Good place to go to
Clean storage unit. The price was right and the staff was friendly.
Jul 04, 2017
Very clean place to store your belongings
The staff was friendly and took time to explain the details every well.
Jun 12, 2017
Easy! No muss no fuss!
A little difficult finding location but once there it did not take long to get registered.
Sep 28, 2016
Clean facility, just what we were looking for
Aug 16, 2016
Not the best
My reservation was set for Monday at the romeoville location. I drove from North Carolina, received a confirmation that I was ready to move in the day of, and once I got there, there was no reservation in place. I received a call the week before from the manager telling me that my unit had to be canceled because another customer had to move into it, but that come Monday I would have another unit. I was forced to relocated to the Plainfield location which is farther from my home. I am highly disappointed in the lack of communication.
Jul 24, 2016
Friendly and good price.
When I came in the staff was really nice and took good of me. In the end it was a pleasant experience.
Jul 09, 2016
The service and efficiency was wonderful. Great experience and I will definitely recommend to family and friends.
Jun 26, 2016
Simple and easy
Got a reservation
Got a call
Got the unit
Then moved in no hassle
Jun 19, 2016
facility, staff is great, right off I55
Excellent facility, great staff, cons lots of traffic and congestion in this area, luckily facility is right off I55. Facility does not have any outside parking /storage.
May 30, 2016
Great price, clean, and very professional!
I couldn't believe the price, and I was more impressed by the service. Clean, safe and secure.
Apr 30, 2016
Great rates and great service
Very happy to work with the new management team at CubeSmart Storage.
Apr 29, 2016
Apr 27, 2016
Good storage service, watch the tires
I understand this is new ownership working to clean things up. My only concern was several loose bolts and nails in the driveways can puncture a tire as you pull up. Apart from that place is clean, storage well sealed, price very reasonable, service helpful and personable, and customer processing smooth and easy. I am glad I found this place, though keep a sharp eye on the road pulling my car up to the storage bay.
Apr 19, 2016
Friendly, clean and great accessibility
Location was difficult to find
Apr 16, 2016
Good cheap storage
It's a good facility for a place that was for-closed on for a long time. They offer good pricing and a decently secure area. Their customer support is really good and so is the manager char who was there when I moved in