Dennis Price
Nov 01, 2023
Secured, with easy access for customers.
The location is secured, with easy access for customers. Their rates are fair. The facility is very convenient to get to from my house with no congestion like you would experience in the city.
Recommended: Yes
Donny Johnson
Jan 17, 2022
Great
Very helpful very clean facility
Recommended: Yes
Kathy Bellas
Jan 15, 2022
Good customer service
Usually I try to stay away from Public Storage mainly because of their attitude problems& usually not getting what you ask for.This time was different
I didnt get the run around, everything was explained to me in detail.When I checked in the clerk at the front desk name Jackie she nailed it when it comes to customer service.I wish they all good be as pleasant as she was.
Recommended: Yes
Sandra Moskaliuk
Aug 06, 2020
Jackie was very helpful
Jackie was very helpful. She answered all our questions. We went to see the unit and it was acceptable and we signed the papers. Very satisfied. Unit was very clean.
Recommended: Yes
Peter
Jun 05, 2020
Very patient answering thousandandone questions
First time using a storage facility and had tons of questions which were answered professionally.
Recommended: Yes
Lukasz Rycerz
Jan 14, 2020
This storage sucks
Asked for 24h acess for the gate
Did not work , screw me up big time on my snow removal business
Lost customers and lot of money
Recommended: No
Gireesh Guruprasad
Jan 08, 2020
Public Storage River Grove, IL
Jeanine at Public Storage River Grove, IL was friendly and helpful.
Recommended: Yes
Catherine Marinrios
Aug 21, 2019
Outstanding service
Outstanding service. The store attendant was knowledgeable in answering all our questions.
Recommended: Yes
Mariusz Wrobel
Jun 06, 2019
潇摯
Amazing service
Recommended: Yes
Christine Champagne
Apr 01, 2019
Amazing experience ..very friendly...
Amazing experience ..very friendly helpful staff
Recommended: Yes
Evangeline Bautista
Nov 28, 2018
The person in charge explained...
The person in charge explained everything well, facility is clean. Will recommend
Recommended: Yes
Eman Hilal
Jun 27, 2018
Because it's fit right size!
Because it's fit right size!
Recommended: Yes
Wilson Persons
Sep 14, 2017
This place is a great storage. Margie is amazing she answered every question and helped find the best storage unit for me. Thank you Margie for helping me to trust in renting from public storage.
Recommended: Yes
Mark Zdeb
Sep 05, 2017
Just closed out my account with this Public Storage location after seven years. The only reason this specific location IS RECEIVING A FIVE STAR not a four star Review is because of the on site staff, JEANINE and MARGIE. In the seven years I've been at this location, any time I needed any assistance with anything, over the the phone or in person, related to my storage unit or storage related, JEANINE and MARGIE have been available. Not only have they been available, JEANINE and MARGIE were cheerful, respectful, attentive and most important ACCOMMODATING.
Now, about the location itself. VERY CLEAN, easy access to ones unit. Wide enough streets to fit two full size pickup trucks side by side down the rows of units. My individual unit did it's job, kept all my stuff Secure and Dry. I'd say something about the price I ended with but, I get it , it's a business. I'm actually glad Public Storage increased the price of my unit as the years passed. Forced me to get rid of my stuff, close the account and start saving money. Thank you Jeanine and Margie.
Recommended: Yes
Teon Lacy
Sep 02, 2017
This location far exceeded my expectations.Rep Jeanine worked with me 2 days helping me find the best unit to store my catering equipment. She's Great!!
Recommended: Yes
Kathy Fernando
Aug 19, 2017
The staff and service was exceptional ... our items in storage were safe. I would recommend this storage facility to anyone! Jeanine and Margie were Amazing!
Recommended: Yes
Paige Harris
Jul 30, 2017
Ms. Jeanine was very helpful and assisted my fiance and I through our whole transaction. Thank you for providing great customer service and overall displaying such a beautiful spirit.
Recommended: Yes
奔
Apr 26, 2016
Great property manager!!
Great Experience....Great property manager!!
Recommended: Yes
Irwin Dissette
Jan 14, 2016
Public Storage River Grove Il
Quick easy and accommodating. Polite and conscientious staff. Thank you. I moved 1400 miles and it was enjoyable to have space reserved that allowed a trailer to be dropped and unloaded in less than three hours. Took a lot of pressure off me and my family.
Recommended: Yes
Margo Lakin
May 21, 2015
Use Public Storage...
From the time I walked in the door there was a friendly ambiance of knowledge and professionalism. The lady was friendly and was able to answer all my questions, as well as show me around and give me suggestions to keep my property safe from any moisture evaporating up thru the floor. Even suggested the best lock to use. I would recommend them highly to anyone... At least the one in Melrose Park.
Recommended: Yes
