May 03, 2020
I love this facility
The staff were very polite and helped me find the pepper storage size for my things. My overall experience with this facility was great.
Apr 21, 2020
Manager was knowledgeable and helpful
Manager was knowledgeable and helpful. Process moved quickly, but not too fast. Very satisfied with facility and customer service.
Mar 06, 2020
Amazing and effortless!
From the moment I walked in I was greeted with awesomeness customer service and since renting anytime I visit Iâm always greeted with a warm smile and offered help immediately.
Nov 26, 2019
I needed a unit for some items to be...
I needed a unit for some items to be stored. Public Storage was the overall selection. Price,location, customer service and security was outstanding. Catherine showed me different units to allow me to make best choice. Quick and easy sign-up just solidified my decision. I highly recommend Public Storage for your extra storage needs. Thanks
Sep 05, 2019
Aug 31, 2019
Margie was professional
Margie was professional, engaged and efficient! The signup and move-in process was easy and painless.
Aug 15, 2019
Employees, needs customer service training and multitasking training.
Apr 23, 2019
The agent that handled my paperwork for...
The agent that handled my paperwork for the storage space did an excellent job of explaining the process and went over in detail.
Jan 17, 2019
Your manager, Alicia, made it her business to get to know me and she was particularly helpful when I needed a second unit to use temporarily for sorting and disposing of some old materials in storage.
Sep 11, 2018
Utilized the online search
Utilized the online search, was able to find location near my home. I obtained a decent price, after researching three other companies, Public Storage offered the better deal. Very satisfied with the level of professional service Alieia offer me at the store location. She was very informative and courteous. I would recommend this sevice to my family and friends.
Jan 30, 2018
Service Rep was very helpful and ...
Service Rep was very helpful and accommodating. Extremely thorough with the information provided without it being tedious. I'd recommend to friends and family.
Jan 16, 2018
Alicia was very professional with me, she had a great personality.
Jul 15, 2017
Karla was very helpful when I went to view and sign up for a storage unit. I would recommend this facility.
May 01, 2017
Online reservation system was quick and ...
Online reservation system was quick and easy. Site personnel are friendly and helpful.
Apr 22, 2017
Great place for storage of your belongings !Excellent service from Toya and Robin Thanks for the 2 years of service Keep up the good work ??????
Apr 22, 2017
excellent service very professional Toya and Robin great This is a excellent place to store your belongings !! Thx from Margaret and Rose G
Jan 14, 2017
Ms. Carolyn was really nice and helper.. She walked me out to more rhen one unit to told me how to pack it to get the most out of the unit... She made sure i was 100% okay with the unit i was picking... Thanks Ms.Carolyn
Dec 07, 2016
Public storage review
It was easy to do the online registration. Follow up was immediate. The in store payment, picking of a unit and paperwork was smooth. The agent was friendly and helpful. I would recommend this facility to others. I gave a 4 rather than a 5 as the units lock access is really hard to close and some parts of facility seems a little run down.
Jennifer Williams Needam
Nov 30, 2016
I brought my mother there earlier today to make a payment...a lady named Latoya helped us and she was so patient and kind with us. Every time we come in there, she's very helpful. The property store #08133.
Nov 16, 2016
The young lady that helped us was amazing at her job. She broke down everything for us so we could understand everything and made sure we got the best unit for all our things.
Nov 10, 2016
This was a quick, efficient and friendly experience. It was a pleasure to meet and be assisted by 'Toya. I would recommend Public Storage and the Midlothian Turnpike location to anyone without reservation.
Nov 03, 2015
Lynn was so positive, cheerful, helpful, and professional. She made the experience of renting from you wonderful. Thank you for having such a kind, capable employee.
Sep 29, 2015
From my experience on-line in reserving my space to the follow-up call from Desmond everything was extremely positive. Upon arrival Desmond showed me my space and was very thorough with explaining everything to me. I wish more places had your customer service!
Harry Rast Jr
Nov 17, 2014
Everything is just fine.
The office people are friendly. She knew my name when I went in to pay my bill.