Oct 22, 2018
Really great unit
So easy and convenient. I feel very safe as a woman coming and going, with the facilities being clean and bright.
Jun 13, 2018
Easy and affordable
We have had a great experience with this facility! The customer service is spot on. Upon making reservation, I received a confirmation phone call soon after to make sure I knew where the location was and if there were any questions. I was walked through the whole process, from choosing a storage unit to materials to use to easily move into the unit. The faculty is clean and there are plenty of carts to make unloading items efficient. 24-hour access and pricing is a huge plus!
Jan 14, 2018
Good for the price and spaces. Got truck to use also
Jun 07, 2017
Dan was the man
I've never dealt with a storage facility before. But Dan with happy boxes on broad walked me through each step. My storage box is a decent size for a good price. They had a free truck that saved me last minute because everyone flaked on me last minute and it was decently priced at 85 cents a mile. It was awesome and would recommend them to anyone in need of storage.
Jun 02, 2017
Friendly customer service, very easy to get started
I don't like using storage facilities but my experience here was a good one. Dan was friendly and getting everything set up was a lot easier than I expected.
May 02, 2017
Great customer service!
Happy Boxes has a very friendly staff that are more than willing to help you get the best unit for the best price. The staff even let me take advantage of the "first month 50% off deal" for my unit that I only needed for one month. The 24-hour access to your unit is also very convenient, too!
Apr 03, 2017
First storage unit. Very pleased!
This was my first time getting a storage unit and I was very pleased. Received a phone call right after reserving my unit.
Paperwork was finished in no time. Daniel (I think that was his name) was extremely helpful and even helped me get a good deal on a bigger storage unit (good thing I did because I had more stuff than I though). I will be recommending HappyBoxes to my friends and family.
Jul 01, 2016
outstanding from start to finish
painless process and very accommodating from the word go.. top notch staff
Jun 30, 2016
Quick and Easy
The whole process was quick and easy from reserving the storage unit to paying for it and moving my belongings in
Apr 30, 2016
Good customer service, easy to access.
Apr 28, 2016
Happy boxes=happy customer
Feb 04, 2016
Very helpful & friendly.
From entering the office to leaving with my reservation in hand I was greeted with a smile & a helpful attitude from Dan & Daniel. Dan patiently explained the security system, entrance code, which doors to use & how to operate them etc. etc. etc. I left feeling completely comfortable with my decision to rent from Happy Boxes.
Dec 24, 2015
Oct 05, 2015
Daniel and Dan are excellent management. I enjoyed being here. Thank you for everything.
Sep 16, 2015
Daniel was very helpful and friendly. Just the place we needed.
Aug 10, 2015
Dave was excellent.
Jul 23, 2015
Super Helpful in a Pinch
Last year I had to move out of my apartment last minute and needed a place to store all of my furniture. Happy Boxes had the best prices for both storage and truck rental. The best part however, was the customer service. I felt welcomed the entire time that I made use of the storage unit.
May 22, 2015
Quick and easy
Dan and Daniel are helpful and responsive and will get you what you need
May 09, 2015
May 06, 2015
It was easy and economical.
Convenient location and very clean and well run. Access is easy and the storage area is very clean and easy to get to. Most competitive price in the area. Staff was very helpful.
Apr 29, 2015
Moving in July and needed to clear space
Great service will always choose them if space is available
Apr 23, 2015
Very pleased with all aspects of my experience.
I had never used a storage facility before. so I had a lot of questions but was able to get answers to all my questions. The facility was clean, dry and accessible. I also like the extras like an opportunity to shred materials on a specified day and time, and the use of a truck if you need to move small things while you are using the storage unit. I am so glad I chose Happy Boxes over some of the others I considered! I would definitely recommend this company to my friends should they need a self storage facility in the West End of Richmond!
Apr 04, 2015
Dan Primean was awesome. Friendly and smiling from the minute I entered the door. That kind of customer service influenced my decision to use Happy Boxe.
Mar 14, 2015
Dan was amazing and helped us with everything we needed.
Mar 12, 2015
Very clean and location is convenient.
Service Manager, Dan, is very helpful and eager to assist!
Dec 25, 2014
Nov 25, 2014
Very pleasant Dan has been a charm with helping me get all the info I need to move in.
Nov 18, 2014
Great place, Great price, Great service and very nice and update Facility
This by far was my best experience yet for renting a storage unit. The facility was clean, plenty of room for not just cars and suv's but for actually tractor trailers. The only thing this place needs is a huge sign to bring in more customers because that sign is not big enough for people to see. I would suggest get a bigger sign because this is a nice facility.
Sep 04, 2014
had a great chat with the Manager which really made the process perfect.
Sep 04, 2014
It has always been a pleasure working with Happy Boxes. Always excellent service very clean place. Will recommens to everyone anyone.
Jul 22, 2014
Needed a storage unit for a couple months, this one worked fine for me.
Apr 24, 2014
Convenient and the use of the truck is a huge plus! Excellent staff!!