Dec 01, 2019
Quick transaction, clean facility
Overall had a nice experience moving into this facility, unit was clean, service was good.
Cons: light didn't work in unit, unit was smaller than advertised (very typical of a storage unit)
All in all I would move in here again
Sep 26, 2019
Evertrhing was great!!
The service was great and the people were very helpful and informative..
Sep 18, 2019
Tanya was super helpful in helping me to open up a storage unit and making sure everything was perfect. I'd highly recommend this place.
Aug 04, 2019
Helpful service, easy access, mostly clean
Helpful woman at the front desk, easy access after hours, a few cobwebs but very clean otherwise
Jun 02, 2019
Excellent customer service
Excellent customer service and prices are affordable ð
Apr 29, 2019
This storage facility is just what I needed. Reasonable pricing.
Apr 17, 2019
Inexpensive, easy, and friendly. If I need to store more stuff theyâll be first on my list.
Mar 03, 2019
Easy and Smooth process. Good location
Good customer service and great location.
Feb 22, 2019
I like this storage facility because people don't bother you, and everyone is very nice!
Jan 07, 2019
Things was good, price good, people good.
Everything was good,everything was fine,the customer service was good.
Dec 30, 2018
Customer service was great I move in with ease storage space was very clean the price was excellent Thank you guys for a great experience
Oct 27, 2018
A repeat customer
When I need off-site storage, I go to Larry at CubeSmart, though I have been doing business with him when his location was known as UStore. This is my third time renting there.
Sep 30, 2018
Awesome Customer Service
Quick and fast service at the front desk!
Feb 22, 2018
The customer service before and after commuting to the usage was excellent.
The customer service before and after my commitment was excellent. I would highly recommend the facility. The only negative I found was the cost of insurance. We should be able to choose a smaller insurance with a smaller amount or at least a reduction in the admin fee. Once I pay the initial admin fee the following months should be free or reduced.
Dec 10, 2017
Great place.But the payments could be a little lower
Nov 27, 2017
A no hassle, pleasure doing business.
Your representative in Richmond VA, is well manarded, Informative, and very knowledgeable to the needs of your customers. Thank you again for your services.
Nov 26, 2017
Super Happy Fun Hour
The storage representative at this address was kind, courteous, and remarkably helpfull. Will recommend to my associate's, friends, and family.
Oct 27, 2017
Always a great experience
I've used this facility three times in the past 7 months (I still have two units there) and they have always been easy to work with, move in and paperwork etc and answering any questions. The price is right , location is convenient and facility secure.
Oct 25, 2017
Ive used this facility for about a year and they are always helpful
Oct 23, 2017
Very easy to work with on all levels.
Feb 19, 2017
Staff was friendly
I love the location it's really close and convenient. It's clean and quiet and just what I needed.
Feb 04, 2017
Great place, great price
Great place, great price, great customer service
Jan 28, 2017
great service cheap and easy
great staff simple storage place.
Nov 02, 2016
nice storage clean easy excess
like location close to home easy to get to roomy easy to drive up to .would tell others about this location.rental fee not bad don`t like had to pay $12.ins. fee
Jun 04, 2016
Great storage for great price!
Completely satisfied with the storage unit. Friendly manager and couldn't beat the price. I looked at storage all over Richmond area and they had the lowest price on the size unit I needed.
May 02, 2016
Great, quick and easy!
Mar 10, 2016
It was safe, quick, and easy. I would recommend this place to others.
Jan 01, 2016
5 STAR RICHMOND AREA storage
I recently relocated to Richmond and found a need for a storage unit as mist older homes have no garage and damp basements- and most apartments do not have in building storage available to rent.
Arrangements for reservation were made by phone and manager called to tell-confirm- what a great welcome. They found me a convenient unit that was easy to unload the contents of a 26' uhaul into.
Very clean premises and unit and terrific value.
Nov 04, 2015
The customer service rep, A J, was professional, helpful and patient with my moving circumstances. He very pleasantly walked me through the registration process while I was driving because I could not make it before the facility closed. I don't know what I would have done without him. A HUGE THANK YOU!
Oct 26, 2015
Great management team!!!
At move in, Manager was extremely helpful, he even loaned me a pad lock in the interim. Very grateful!!!!
Oct 26, 2015
Best customer service, Thank you!
Always super friendly, convenient...highly recommend it!
Oct 17, 2015
A.J. is an excelled service provider. He was very helpful and kind. Thank you so much. Give the guy a raise.
Oct 14, 2015
Place is well lit at night. Staff could be friendlier.
Front desk staff could be friendlier, although he was efficient. Unit was clean and a decent price. $12 insurance fee every month, so account for that.
Jul 24, 2015
Great Place for storage
Very professional staff and a seemingly safe facility. Lightbulb in the unit didn't work, even when changing the lightbulb, so there may be some electrical problems, but that was really the worst of it.
Jul 23, 2015
I needed a storage unit upgrade at the last minute and they took care of me.
Jun 21, 2015
Very personable front desk person who went out of his way to get us started.
A+ service and pricing. Beautiful facility with secure premise
Jun 09, 2015
Friendly manager, clean place, good price.
The place was nice and the manager worked with me on price and options. Helped me figure out what size was best by calculating floor space and showing me two different units. Definitely satisfied!
May 11, 2015
Great, friendly customer service
I was super impressed by the customer service. They really helped me pick out the perfect space to store my belongings.
May 11, 2015
Friendly and efficient
This company made moving into the storage unit extremely easy. Overall, the pricing was not too bad and the customer service was excellent. I would recommend this company to a friend.
May 10, 2015
Great customer service
Got great customer service and I would recommend this storage company to anybody
Mar 02, 2015
Prompt service, helpful staff. Got me hooked up with the unit I wanted in no time at all.
Jan 27, 2015
I love it.
I like everyone and everything about these guys.That's basically all that needs to be said!
Oct 30, 2014
Professional and very pleasant customer service representative.
Sep 27, 2014
My representative was super helpful! I was so satisfied with the level of service. He was thorough and pleasant. Awesome experience.
Jul 13, 2014
Great storage space!
Jul 10, 2014
The customer service was excellent. All my questions were answered and the manager really made my experience a positive one.
Feb 20, 2014
Jan 02, 2014
Oct 29, 2013
Very nice, helpful people. Best customer service.
Oct 15, 2013
Jul 09, 2013
A good experience
The customer service was excellent. Very friendly and available.
May 30, 2013
Very pleasant ... exceeded my expectations
May 18, 2013
The people who helped me out was great, and treated me as a person rather than just another client!
May 09, 2013
May 07, 2013
I needed some storage over the summer and all the places I looked at were really expensive until I found you guys. The guy who worked there was one of the nicest and most accommodating workers I have ever met and there was a lot more room than I thought. Overall it is very good.
Apr 09, 2013
great experience with staff for a monday.
Mar 19, 2013
The staff was friendly. With their help I managed to get my paperwork done fairly quickly. Ended up moving in right away.
Mar 01, 2013
Feb 24, 2013
great experience overall
Staff were friendly and helpful. Everything went as expected and all of the people were dealt with were courteous, pleasant, efficient, and patient when we couldn't get the security gate opened. Only complaint is that the ceiling light in our unit seems to be broken.
Aug 07, 2012
Great Storage and Prices!!
I was very pleased with my move. Cindy and her husband was very polite and helpful as well as patient. I felt very comfortable knowing they live on the property as well. I would recommend here to anyone.