CubeSmart Self Storage - Richmond - 5312 Richmond Henrico Turnpike, Richmond | Low Rates - Available Now

CubeSmart Self Storage - Richmond - 5312 Richmond Henrico Turnpike

5312 Richmond Henrico Turnpike
Richmond, VA 23227
61 reviews
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
$35.25 - $132.60
Available Units: Show All
20' Parking Space
15% Off


per month
No CC Required
5' x 5' Unit

Floor 1, Interior

25% Off


per month
No CC Required
CubeSmart Self Storage is committed to providing our customers with excellent products, facilities, and customer service. Our customers enjoy many perks including moving services, packing & shipping supplies, storage customization, and business services - along with the best discounts in the industry!
  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Handcarts available
  • Moving supplies for sale
  • Manager lives on-site
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Title must match renter
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)
  • 10% military discount (active-duty)
4.5 out of 5 stars - based on 61 reviews
Customer Reviews
Ronald Mar 05, 2020

Excellent location with phenomenal customer service!

Excellent location with a lot of security. I would definitely recommend this to friends and family if they ever need at the store anything.

Recommended: Yes

Albert Dec 01, 2019

Quick transaction, clean facility

Overall had a nice experience moving into this facility, unit was clean, service was good. Cons: light didn't work in unit, unit was smaller than advertised (very typical of a storage unit) All in all I would move in here again

Recommended: Yes

Lakeesha Sep 26, 2019

Evertrhing was great!!

The service was great and the people were very helpful and informative..

Recommended: Yes

Natalie Sep 18, 2019

Great People

Tanya was super helpful in helping me to open up a storage unit and making sure everything was perfect. I'd highly recommend this place.

Recommended: Yes

J K Aug 04, 2019

Helpful service, easy access, mostly clean

Helpful woman at the front desk, easy access after hours, a few cobwebs but very clean otherwise

Recommended: Yes

Takenya Jun 02, 2019

Excellent customer service

Excellent customer service and prices are affordable 👍

Recommended: Yes

Alphonsa Apr 29, 2019

Pleasant environment

This storage facility is just what I needed. Reasonable pricing. Thank you,

Recommended: Yes

Jasmine Apr 17, 2019

Good deal

Inexpensive, easy, and friendly. If I need to store more stuff they’ll be first on my list.

Recommended: Yes

Ronald Allen Mar 03, 2019

Easy and Smooth process. Good location

Good customer service and great location.

Recommended: Yes

Tara Feb 22, 2019


I like this storage facility because people don't bother you, and everyone is very nice!

Recommended: Yes

Michael Jan 07, 2019

Things was good, price good, people good.

Everything was good,everything was fine,the customer service was good.

Recommended: Yes

Marie Dec 30, 2018

Excellent service

Customer service was great I move in with ease storage space was very clean the price was excellent Thank you guys for a great experience

Recommended: Yes

Michael Oct 27, 2018

A repeat customer

When I need off-site storage, I go to Larry at CubeSmart, though I have been doing business with him when his location was known as UStore. This is my third time renting there.

Recommended: Yes

Lakeisha Sep 30, 2018

Awesome Customer Service

Quick and fast service at the front desk!

Recommended: Yes

Christine Feb 22, 2018

The customer service before and after commuting to the usage was excellent.

The customer service before and after my commitment was excellent. I would highly recommend the facility. The only negative I found was the cost of insurance. We should be able to choose a smaller insurance with a smaller amount or at least a reduction in the admin fee. Once I pay the initial admin fee the following months should be free or reduced.

Recommended: Yes

Kierra Dec 10, 2017

Great place

Great place.But the payments could be a little lower

Recommended: Yes

Singer Nov 27, 2017

A no hassle, pleasure doing business.

Your representative in Richmond VA, is well manarded, Informative, and very knowledgeable to the needs of your customers. Thank you again for your services. Jeremy Singer 😎

Recommended: Yes

Douglas Nov 26, 2017

Super Happy Fun Hour

The storage representative at this address was kind, courteous, and remarkably helpfull. Will recommend to my associate's, friends, and family. Richmond Va

Recommended: Yes

D.S. Oct 27, 2017

Always a great experience

I've used this facility three times in the past 7 months (I still have two units there) and they have always been easy to work with, move in and paperwork etc and answering any questions. The price is right , location is convenient and facility secure.

Recommended: Yes

Deborah Oct 25, 2017

Excellent experience

Ive used this facility for about a year and they are always helpful

Recommended: Yes

Deborah Oct 23, 2017

Great experience

Very easy to work with on all levels.

Recommended: Yes

Veronica Feb 19, 2017

Staff was friendly

I love the location it's really close and convenient. It's clean and quiet and just what I needed.

Recommended: Yes

Jarelys Feb 04, 2017

Great place, great price

Great place, great price, great customer service

Recommended: Yes

Steven Jan 28, 2017

great service cheap and easy

great staff simple storage place.

Recommended: Yes

PAUL Nov 02, 2016

nice storage clean easy excess

like location close to home easy to get to roomy easy to drive up to .would tell others about this location.rental fee not bad don`t like had to pay $12.ins. fee

Recommended: Yes

Thomas Jun 04, 2016

Great storage for great price!

Completely satisfied with the storage unit. Friendly manager and couldn't beat the price. I looked at storage all over Richmond area and they had the lowest price on the size unit I needed.

Recommended: Yes

HEATHER May 02, 2016

Great, quick and easy!

Recommended: Yes

Morgan Mar 10, 2016

Easy process.

It was safe, quick, and easy. I would recommend this place to others.

Recommended: Yes

Kathleen N Jan 01, 2016


I recently relocated to Richmond and found a need for a storage unit as mist older homes have no garage and damp basements- and most apartments do not have in building storage available to rent. Arrangements for reservation were made by phone and manager called to tell-confirm- what a great welcome. They found me a convenient unit that was easy to unload the contents of a 26' uhaul into. Very clean premises and unit and terrific value.

Recommended: Yes

JULIA Nov 04, 2015

The customer service rep, A J, was professional, helpful and patient with my moving circumstances. He very pleasantly walked me through the registration process while I was driving because I could not make it before the facility closed. I don't know what I would have done without him. A HUGE THANK YOU!

Recommended: Yes

Nichole Oct 26, 2015

Great management team!!!

At move in, Manager was extremely helpful, he even loaned me a pad lock in the interim. Very grateful!!!!

Recommended: Yes

Brigitte Oct 26, 2015

Best customer service, Thank you!

Always super friendly, convenient...highly recommend it!

Recommended: Yes

Catherine Oct 17, 2015

Great Service

A.J. is an excelled service provider. He was very helpful and kind. Thank you so much. Give the guy a raise.

Recommended: Yes

Douglas Oct 14, 2015

Place is well lit at night. Staff could be friendlier.

Front desk staff could be friendlier, although he was efficient. Unit was clean and a decent price. $12 insurance fee every month, so account for that.

Recommended: Yes

James Ricks Jul 24, 2015

Great Place for storage

Very professional staff and a seemingly safe facility. Lightbulb in the unit didn't work, even when changing the lightbulb, so there may be some electrical problems, but that was really the worst of it.

Recommended: Yes

Thomas Jul 23, 2015


I needed a storage unit upgrade at the last minute and they took care of me.

Recommended: Yes

mary brett Jun 21, 2015

Very personable front desk person who went out of his way to get us started.

A+ service and pricing. Beautiful facility with secure premise

Recommended: Yes

Jennifer Jun 09, 2015

Friendly manager, clean place, good price.

The place was nice and the manager worked with me on price and options. Helped me figure out what size was best by calculating floor space and showing me two different units. Definitely satisfied!

Recommended: Yes

Kelsey May 11, 2015

Great, friendly customer service

I was super impressed by the customer service. They really helped me pick out the perfect space to store my belongings.

Recommended: Yes

Samantha May 11, 2015

Friendly and efficient

This company made moving into the storage unit extremely easy. Overall, the pricing was not too bad and the customer service was excellent. I would recommend this company to a friend.

Recommended: Yes

rayelle May 10, 2015

Great customer service

Got great customer service and I would recommend this storage company to anybody

Recommended: Yes

Nathaniel Mar 02, 2015

Prompt service, helpful staff. Got me hooked up with the unit I wanted in no time at all.

Recommended: Yes

Kee'Sha Jan 27, 2015

I love it.

I like everyone and everything about these guys.That's basically all that needs to be said!

Recommended: Yes

Thomas Oct 30, 2014

Professional and very pleasant customer service representative.

Recommended: Yes

Kathy Sep 27, 2014

My representative was super helpful! I was so satisfied with the level of service. He was thorough and pleasant. Awesome experience.

Recommended: Yes

Jackelyn Jul 13, 2014

Great storage space!

Recommended: Yes

Taneika Jul 10, 2014

The customer service was excellent. All my questions were answered and the manager really made my experience a positive one.

Recommended: Yes

Sanda Feb 20, 2014

Very nice!

Recommended: Yes

yanea Jan 02, 2014

Recommended: Yes

Chandra Oct 29, 2013

Very nice, helpful people. Best customer service.

Recommended: Yes

Vanessa Oct 15, 2013

Recommended: Yes

Lisa Tew Jul 09, 2013

A good experience

The customer service was excellent. Very friendly and available.

Recommended: Yes

Lekeisha May 30, 2013

Very pleasant ... exceeded my expectations

Recommended: Yes

George May 18, 2013

The people who helped me out was great, and treated me as a person rather than just another client!

Recommended: Yes

Brittany May 09, 2013

Recommended: Yes

Sam May 07, 2013

I needed some storage over the summer and all the places I looked at were really expensive until I found you guys. The guy who worked there was one of the nicest and most accommodating workers I have ever met and there was a lot more room than I thought. Overall it is very good.

Recommended: Yes

J Madison Apr 09, 2013

great experience with staff for a monday.

Recommended: Yes

Dallas Mar 19, 2013

The staff was friendly. With their help I managed to get my paperwork done fairly quickly. Ended up moving in right away.

Recommended: Yes

Amanda Mar 01, 2013

Recommended: Yes

T.Croak Feb 24, 2013

great experience overall

Staff were friendly and helpful. Everything went as expected and all of the people were dealt with were courteous, pleasant, efficient, and patient when we couldn't get the security gate opened. Only complaint is that the ceiling light in our unit seems to be broken.

Recommended: Yes

Lutisha Leavy Aug 07, 2012

Great Storage and Prices!!

I was very pleased with my move. Cindy and her husband was very polite and helpful as well as patient. I felt very comfortable knowing they live on the property as well. I would recommend here to anyone.

Recommended: Yes