Jun 06, 2021
Nice place so far.
I really like the fact that you can drive up to every unit.
May 24, 2021
already recommended to Fred Bowie
good hours to be open security is also good fair price
Dec 27, 2020
I found the office storage very strict with regards covid protocols, is actually great that they follow hygiene recommendations.
Nov 16, 2020
Great spot, good price, nice people.
Nov 12, 2020
Good service The people were friendly and accomidating
Jul 31, 2020
Very friendly. Easy access to the storage u itâs a
Very clean. Easy access. Lots of room for big trucks
Mar 18, 2020
In and Out!!
The staff was very helpful in getting my storage. Thank you so much for the above and beyond service.
Oct 23, 2019
Nice place friendly staff
Nice place friendly staff have a referral program which earned my friend 50 dollars they were happy
Oct 03, 2019
Good place and very clean
Good experience over all nice and clean. Very helpful
Aug 19, 2019
good location, price & service
Kelli Sue Smith
Jun 30, 2019
Had an amazing customer service experience here when I rented my storage unit! Great team, fast service, and very friendly.
Nov 11, 2018
EXTREMELY satisfied w/CSI Storage. FREE transport & very accomodating.
So far i'm extremely satisfied with CSI storage. Firstly, they're the only facility in my area that offers free transport of your belongings to the facility which was a huge selling point for me because I was struggling to come up with arrangements to get my things there. Secondly, they were extremely accommodating when I had a last-minute schedule change that affected my move in date. Customer service was excellent and scheduling of move-in date was easy and available within a few days. Very easy process.
Oct 06, 2018
Lobby was clean and fresh, staff was helpful.
Lobby looked immaculate and staff was very friendly. the layout is simple and easy to find your way. wish the hours were longer but over all good place.
Sep 30, 2018
Reasonably priced storage unit with free move in.
I really appreciated the free move in service. The space was clean.
Aug 28, 2018
Efficient packing into unit! :) easy to acces
Efficient packing into unit! :) easy to acces
May 23, 2018
Happy repeat customer
People are nice, price is good, very convenient, ground level is easy. Have rented here off and on for years.
Jan 30, 2018
DOES EVERYTHING WELL AS EXPECTED
WELL-TRAINED STAFF, CLEAN FACILITY
Oct 20, 2017
Way better price
Every staff was very helpful and nice
Jul 22, 2017
Friendly Helpful Staff
Clean with very helpful staff.
Mar 14, 2017
marginal customer service
Not providing pickup service due to getting lost not having forklift and/or driver when needed.
Feb 17, 2017
Very clean and spacious
I really prefer an outdoor drive up storage where I can organize and sort my belongings without being in anyone's way. The lot is spacious and somewhat private and out of the way so i don't feel pressured by staff or guests when I'm getting things out of my storage. It was extremely clean and I even had extra space!
Jan 12, 2017
Excellent customer service very efficient
Jan 11, 2017
Exactly what I was looking for and else very cheap
Jan 10, 2017
When I made the reservation over the phone, the guy who helped me entered the wrong date but the lady from the office who called me to confirm the reservation was very helpful and changed the date on the spot. When I got there she was very attentive and helped me right away due to the dact I was in a hurry and with so little time.
Jan 06, 2017
Clean and enough space for my stuff prices are okay for the units
Aug 29, 2016
Friendly, professional service, reasonably priced, clean and safe unit.
Aug 02, 2016
Affordable price, convinient to restore belongings, cleanliness
Good customer service, affordable price, cleanliness.
Jul 23, 2016
Good customer service from Harvey Alcontin,
Good customer service from Harvey Alcontin, very affordable unit price, surrounding and area unit are so clean, so happy to find this kind of storage facility.
Jul 06, 2016
all systems go. . .clean and safe
Jun 15, 2016
Friendly staff, clean facilities, easy process.
Jun 14, 2016
Best Storage facility I've ever been too!!
This place deserves 5 stars for their pricing, cleanliness and customer service. I'm picky and they pass my standards!
May 16, 2016
this is the best place to store period ! love the storage and customer service is really good ! thanks so much.
Apr 30, 2016
Good deal, a little off the beaten path.
This is actually the fourth time I've used CSI to store things for a client. Convenient and useful service. The free move in truck with two guys to move things in was the deciding factor.
Feb 25, 2016
Great Service Great Price
These guys (gals) were really helpful. I needed door to be a certain size and they went out an measured it for me. I lost a metal bracket for the lock, they gave me one. I was able to set my payments to automatic deduct. The location is decent, and the space is safe and clean. Rows are a bit narrow so if someone is parked, it is difficult to get by (have to go around) but this is my only complaint. Lowest prices between the 5 storage in the area. The company SpareFoot is a great rep for the company.
Feb 20, 2016
Really great customer service
Harvey was very pleasant and helpful as far as paperwork and setting up my contract. Jose showed me a number of storages before I made my choice and was very knowledgeable and even let me look at the storage spaces an extra time to make sure I picked the right one. The movers were also wonderful and did such a good job making sure nothing broke and everything went into the space in an orderly fashion. I am all around happy with my experience so far and would recommend this facility to anyone looking for an easy move into a storage facility.
Feb 19, 2016
Good deal, a little off the beaten path.
CSI Storage is a pretty good value, but is just a bit out of the way for the bulk of my clients. The container I got was really clean. Note: you will need two locks for the majority of the containers at this storage.
Feb 08, 2016
Great service and facilities
Yes, I went by on Sat. and signed the paperwork. The manager was very friendly and accommodating. The staff was very helpful showing me the unit and told me about locking it. Perhaps it would be good to have some maps, as I found it hard to find my way out of the property when I was leaving from dropping off my things on Sun.?
Dec 22, 2015
Excellent service, best price, good location, clean and secure; good value.
Just got this storage. Excellent customer service, good value for your money. Clean and reachable, close to freeway. Was looking for short term storage, but I can keep it longer. They provide a free one time pickup, and have a restroom on site. They give directions to future clients, and current clients who need help getting there. Great attitude combined with excellent customer service.
Dec 07, 2015
Very pleasant office personal
Very pleasant office personal
Oct 22, 2015
Very pleasant office personal
I haven't had my things move yet
But far as the office workers they were very nice & helpful
Oct 12, 2015
would recommend this place
Staff was very helpful n friendly ...
Oct 11, 2015
Great people, great prices, great quality!
Oct 08, 2015
Great customer serbie
Friendly and accommodating staff!
Everything went smoothly :)
Sep 17, 2015
fast and easy service .
clean facility, friendly staff, easy process, great customer service, and affordable. would definitely recommend to friends and family !
Aug 26, 2015
Best Deal In Town
You really can't find a better value. Not only was my storage unit the cheapest I could find but I also got 50% off the first two months rent.
If that wasn't enough...they sent 3 guys with a moving truck that moved ALL my stuff from my old house and into the storage unit.
I didn't have to pay movers, not did I have to rent a truck and find help lifting heavy furniture.
Aug 08, 2015
Awesome Place w/ Good Deals
They were very good at accommodating my needs in terms of move-in time, move-in date, amount of storage I needed, as well as providing movers to help me with my futon and mattress. Harvey was awesome!
Aug 01, 2015
reasonable rate, convenient pick-up service & very pleasant people
completely happy with their service
Jul 31, 2015
It was great, the staff have great customer service skills and provided the help that was needed.
Abdullaah Muhammad Jesusovich
Jul 31, 2015
Honest and reliable
free pickup was scheduled 1pm, team reminded me by a ph call, they arrived on time, hard working, very professional, cooperative, we packed all unit in a minimum size storage, they found some valuable items i dropped during the packing and returned it, great service and would recommend it. no time, no money, no space lost!
Jul 28, 2015
This place was absolutely great! Highly recommended
I was in a bind last minute and needed a storage unit quickly. CSI Mini Storage was cheaper than the competitors and offered free move in service, which was a godsend. When I went to sign the paperwork, the man working at the front desk told me that he thought I could use a smaller storage unit for the amount of stuff that I had. He was totally right! And I really appreciated that he thought to offer me a cheaper option. They also made check out incredibly easy. Thank you CSI Mini storage.
Jul 24, 2015
Great storage facility
Best price on N Bay Area
Live in Marin, so it is just across the bridge. Easier then going to Novato.
Clean, secure, easy access, nice manager.
Jul 23, 2015
easy, nice, not expensive
clean, kind service people, easy, and great with the free pick up.
Jul 13, 2015
Easy and efficient
I was able to make a very easy reservation online!
When I arrived at the facility Darling the rental manager was friendly fast and efficient.
They were ale to show me the unit before I moved in, and she explained everything clearly.
I was really pleased with my experience and would happily recommend CSI to any of my friends or family. Thank you Darling!
Jul 02, 2015
Very good value for the money
Jul 01, 2015
quick fast friendly and simple
Jun 30, 2015
so far so good!
only moved a few things yesterday. today is the big day! customer service was great. Harvey took care if me. paperwork was quick and painless. recommend highly at this point.
Jun 18, 2015
Hassle-free and convenient storage
Looked around for my first storage unit in the East Bay and found CSI Mini Storage to have the best rates, with good sized units and a convenient moving service. Harvey, Jose, and the rest of the local crew were all very helpful and friendly and the paperwork did not take much time at all.
They provide a standard 50% off the first two months with any unit rented with a free moving service within 40 miles of their location from a residence, with two appointment times of 9am or 1pm every day of the week, though availability for time slots is on a first come first serve basis. They also prorated the end of the month as I moved in during the last few days, which I really appreciated.
Agree with all the previous reviews for this place, I definitely have no regrets taking my business to CSI Mini Storage, and would recommend it to anyone looking for a good storage unit in the East Bay.
May 18, 2015
Extraordinarily helpful staff. Free move in 2 guys and truck.great guys. Left feeling well cared for in an ordinarily pain in the neck process.
May 15, 2015
Very happy with move
We did some shopping around and are very happy to have found CSI. The prices are better than the competition and customer service is friendly and helpful.On top of that the 50% off the first 2 months and free moving can't be beat.
The movers were fantastic - they worked quickly yet carefully and did a great job of fitting all our items into an 8x8 space with room to spare.
Apr 18, 2015
confident that I made the right decision
Harvey was awesome.
And Michael too!
Very friendly relaxed atmosphere.
Feb 17, 2015
Jan 28, 2015
everyone was very helpful
Everything went great with the move in
Dec 08, 2014
very friendly and helpful staff
I'm very pleased with everything
Dec 08, 2014
Very stress-free, economical, with nice perks storage service. I am very happy with it.
Two strong and friendly guys arrived at my place in Novato with a big truck after calling to make sure I was ready 30 mins. previous. I made sure to have everything neatly organized and ready to put in the truck. The only thing was that my bed wouldn't come apart. They generously helped me with that, even though their policy states that it will not happen. This free truck with movers was part of the deal - my storage space at $60 a mo. for an 8 ' x 5' and 50% off the first two months. These extras were so far above the other places I called, it is astounding. The people at the other places did not seem as together, respectful, or interested in my business. Poo-poo on them and YAY for CSI Mini Storage!
Nov 29, 2014
Nov 18, 2014
Nov 02, 2014
New to CSI
Although I was moving from one storage to the next CSI do not provide moving help storage to storage moving...Therefore Over all experience was good they gave me 50% off two months their rates are great! So far so good...
Sep 12, 2014
very helpfull good deal beats all others
Aug 26, 2014
reasonable rates, easy access, friendly & helpful staff
Rates are half of rates in Marin. Recommended.
Aug 22, 2014
Had some trouble moving in. I was told there were vacancies, loaded my truck, then upon arriving was told they had nothing and wouldn't for over two weeks. I registered online to reserve a space a few days later and was told immediately they had one. Very frustrating
Jul 20, 2014
I had a very good moving experience. The men that helped me move were professional and efficient. The women at the front desk was helpful, pleasant and informative.
Jul 04, 2014
They were great. Super helpful
Sherry & Chris
Jun 09, 2014
Great, efficient service
We're thoroughly impressed with CSI Mini Storage. Three nice movers came and packed our belongings into the truck in about 30 minutes (for a 1 bedroom apt) and unpacked it into the storage unit in another 30 minutes - incredibly fast. And it's a bargain, given the 50% off two months, the low monthly fee, and lack of additional hidden fees - not bad!
May 23, 2014
Mar 07, 2014
Great facility, nice people, I feel that all of my possessions are safe!
I had a great experience with CSI storage. All of the people I met and/or dealt with were pleasant, efficient and helpful. The site and the office were both clean, organized and the grounds seemed very secure. I think the pricing is very fair and most importantly, I left feeling that all the items I left in storage are safe and secure and protected from the elements and any other type of damage. That is a great feeling!
Nov 26, 2013
Overall positive. They were very helpful in helping me move. Very friendly and positive. The only complaint is that the advertised price of $60/mo was not honored for the unit. Instead, I was charged $70 despite showing my confirmation email for $60/mo.
Nov 12, 2013
I LOVE THIS PLACE!
Everything about my experience with CSI was awesome. The guys there are so sweet and helpful. They had a great move in special, affordable rates, a secure locked facility, and not only a truck to use to move your things, but people to pick it all up, load it and unload it into your storage space for you. Amazing! There was a good vibe in the office, very friendly and professional and the movers were really warm and helpful. They were flexible and responsive. Moving can be hard and stressful, and it is so nice to have this kind of cooperation when you need it most. I highly recommend this storage place.
Harold Woodson Jr
Oct 06, 2013
The staff was helpful,truck was on time. The men loaded my things, and unloaded at there facility. Everyone was very professional.
Jun 27, 2013
the young lady at the front desk was excellent, thank you.
Feb 10, 2013
quick,friendly and respectful
David and Verna Brock
Feb 04, 2013
Free Truck with Guys to Help Move Great Value
I was looking for a less expensive storage and I was given CSI name by
my former storage place as a place
a little less expensive to my surprise!
I called and they came and moved me
from my old place to my new place and 1/2 off my monthly rent..Praise Jesus!
Dec 08, 2012
Let's face it - all storage is expensive. But their containers are a good size, lifted off the ground (less chance for moisture to leach through from the pavement into the container) and the truck to pick up and move was right on time. The people are friendly and helpful, the location is easy to get to. What more can I say?
Sep 27, 2012
CSI/Richmond is great. The guys are all super friendly and helpful with both the move and the office intake. I have already recommended this facility to a friend of mine!
Jul 03, 2012
Yes, I strongly recommend CSI.
FREE pick-up was good 4 MY BACK. 50% off 2 months and low monthly rate was good 4 MY $$$$. Security, 7 day a week access, friendly staff were good for MY PIECE OF MIND.