LeChele
Nov 15, 2022
Funky storage place
The gate was broken the three days I was moving stuff in and you could only get in and out during office hours which was inconvenient. The elevator was super slow and I thought I would be trapped a couple of times.
Recommended: Yes
Daisy
Nov 29, 2021
Great & Easy
Everything was quick and easy did most of it online.
Recommended: Yes
Allen Smith
Nov 23, 2021
very positive feeling
So far every one is friendly .
Recommended: Yes
Natalie Watters
Jan 04, 2021
Highly recommend
Very professional customer service, quick and easy to reserve and move in!
Recommended: Yes
Crystal
Dec 12, 2020
Great facility!
Amazing facility. The customer service was incredible :)
Recommended: Yes
Jonathan
Nov 26, 2020
Friendly
Customer service was super friendly will be back to rent.
Recommended: Yes
D.Rod
Sep 18, 2020
Excellent service
Excellent service! Nice and easy to talk to. Definitely helpful. Very clean and professional location!!!
Recommended: Yes
Laurrie Perez
Mar 23, 2020
Monique was incredibly helpful!
Monique was incredibly helpful!
Recommended: Yes
Maria Solano
Nov 26, 2019
Like the cleanest of the property
Like the cleanest of the property, first visit a great impression with agent Cinnamon; pleasant lady. Prices are fair enough.
Recommended: Yes
Michael Isham
Oct 07, 2019
Amber and Cinnamon are awesome!
Amber and Cinnamon are awesome! They were exceptionally friendly and got us signed up and going very quickly and professionally.
Recommended: Yes
Michael Macquiddy
Sep 16, 2019
I had a great experience
I had a great experience. The staff was kinda a helpful in assisting me with what size unit I would need to store my belongings. They had a unit available to move into that day. They offered things I might need to help assist with moving and storage. Everyone was really helpful. Couldn't ask for a better experience.
Recommended: Yes
Craig Valente
Aug 06, 2019
There was a mixup on my reservation
There was a mixup on my reservation, the staff was very friendly and helpful. The issue was resolved quickly and to everyone's satisfaction. The facility is clean and well maintained. I would recommend Public Storage to everyone
Recommended: Yes
Erica French
Jun 25, 2019
Friendly
Friendly, easy to access, no frills. Thanks :)
Recommended: Yes
Corey Miller
Jun 21, 2019
Awesome staff
Staff was awesome and very friendly. Start up and initial move in was quick and simple.
Recommended: Yes
Erika
Jun 14, 2019
Great service
I was looking for storage and Public Storage had a variety of places however the location that I went to was the one that I liked because of the opportunity and location. The only issue I have is that I do have to get out of my car to enter the gate code but that was not a factor in my decision. I was very pleased when my first choice was not quite what I wanted but then I was shown to other units and I chose the last one that I saw. I did not mind that it was on the second floor, the access to the unit is easy. I like how clean it is. And to top it off, the people are very friendly.
Recommended: Yes
Matt Uhlik
May 31, 2019
The manager on sight was very...
The manager on sight was very professional and helpful. The location is excellent and facility was clean. Two thumbs up.
Recommended: Yes
Joshua Garoutte
Feb 26, 2019
Without a reservation we received...
Without a reservation we received prompt service by a friendly and professional employee. The units were clean and easily accessed.
Recommended: Yes
Mark Young
Jan 23, 2019
Easy
Easy, friendly, convenient.
Recommended: Yes
Alan Reed
Oct 28, 2018
So far it's all good
So far it's all good. Ease of access, good moving floater for easy transport to the storage. Anthony is very friendly and professional person in the office, units are clean, well lit, secure. Mikey likey.
Recommended: Yes
Shawna Sheriss
Jun 14, 2018
The woman at the location on 200...
The woman at the location on 200 telegraph was rude and didn't care for my business or that I was even there. She told me they had no units available. So I called another location, the guys says 'well we do have two units available at the location you are at now.' I told him what happened with the woman inside, he informed me of a different location that had units available, and gave me a great deal on my first months rent. He was very helpful. When I got to the second location, the guy in the office was very helpful and friendly as well. Prices are very very high, especially because it is just a storage unit, but the customer service is awesome.
Recommended: Yes
Kat
Apr 05, 2018
Love the people
Love the people who work here. Made it fast easy and affordable to rent.
Recommended: Yes
TL
Apr 03, 2018
Customer Service Instills Confidence in Your Choice - Thank you
Extremely responsive to my call to the 1-800 Customer Service Line. The Public Storage site called me back and responded within minutes! Appreciated so much the Customer Service - it made my decision easy! Thank you!
Recommended: Yes
William Gehlen
Mar 26, 2018
Very good experience during setup and...
Very good experience during setup and check in. Facility and unit are convenient and more than adequate for my needs! Cost for size of unit is very reasonable and on-line nature for managing account a big plus!
Recommended: Yes
Katherine Craig
Feb 27, 2018
Super nice staff and very secure.
Super nice staff and very secure.
Recommended: Yes
Michael Cole
May 23, 2017
The staff is awesome! Very helpful and always friendly.
Recommended: Yes
Earl Turner
Apr 29, 2017
I moved out of state and have been paying paying storage for over a year and have had delt with he two attendants and they have been very understanding and great communication on my bills and storage when we had the flood in December and was very reassuring thst my things were safe. And ive been very pleased with Public Storage! I even got a unit in Richmond due to the great service!!
Recommended: Yes
Mark York
Apr 09, 2017
If you have a 2nd floor unit bring a flashlight. The units are extremely dark. Besides that the place is very clean and Alex, the manager, is very nice.
Recommended: Yes
Lynnette Lozano
Jan 10, 2017
Great facility. Super convienent exit from main road. A wide variety of units to choose from. On site manager was very helpful and knowledgeable about my options. Will defiantly reccomend their service to family and friends.
Recommended: Yes
Dee Thomas
Dec 04, 2016
Alex was very helpful getting me to the right public storage and unit. Kristine at the other storage was very helpful and had what I needed.
Recommended: Yes
Douglas Bidwell
Oct 11, 2016
Awesome, safe place....
I recently relocated to Reno/Sparks, NV. I Needed a convenient and safe place to store personal items. I found it at PublicStorage. I called to reserve a unit. Spoke with a very helpful operator who told me which location had the unit size I needed. Their hours of operation at the location was very convenient. Well lit and secure. Glad I called PublicStorage. Thanks.
Recommended: Yes
SoFreaji
Sep 20, 2016
making it easy to move in.
The only is an amazing woman. I did it to my sister. You are looking at me like you want my job.
Recommended: Yes
Clausen
May 10, 2016
A bit bigger
Rooms should be with light and 10% bigger
Recommended: Yes
Cherrie George
May 03, 2016
Absolutely!!!
From the first phone call to check-in, everything was a very pleasant and professional experience.
Recommended: Yes
Ronald Rehn
Apr 26, 2016
Just Rented
No review as we have yet to fill it.
Recommended: Yes
Jane Chang
Mar 01, 2016
Very Professional
Staff is very friendly, professional. Also very informative regarding requirements and regulations for renting a unit!
Recommended: Yes
Tim Ill
Sep 15, 2015
South McCarran - Reno Nevada
Wonderful. Everyone I have worked with on staff is great. Polite and down to earth. Facility is easy to get in and out of. My only drawback is prices are up (significantly) from last year. They say Burning Man is chewing up so many spaces that the old supply/demand thing kicks in.
Recommended: Yes
Verleen Tom
Nov 17, 2014
Public storage is a great storage place.
Public storage is an awesome storage place. I did an online request, and got a quick response. Boom! I got my storage space over night. I would recommend this Public Storage to anyone out there seeking for storage space. The workers are awesome and very friendly.
Recommended: Yes
Geraldine Adams
Aug 15, 2014
Have Household Items Will Travel...
I honestly knew when I had to store my household goods that Public Storage would be my best choice. They are reputable and I love the fact that they are a gated storage unit. I like the fact that the units are clean and new. I like the fact that you can access your unit when you want to and not have to call first. I like the staff, they are friendly and helpful. I recommend Public Storage to anyone and I think you will too!
Recommended: Yes
DeAnna Hayes
Aug 12, 2014
Quiet Friendly
I keep going back to public storage because they keep their facilities clean and it is safe to go there at night
Recommended: Yes
Denise Stathes
Aug 12, 2014
Great Experience
Shelsea and Alex were very helpful and always pleasant. Never any problem accessing the storage unit. Having the boxes and other moving accessories on site was very convenient. The price was very reasonable and I had shopped around before using Public Storage.
Recommended: Yes
