John wineman
Nov 20, 2023
I buy action storage units
I have a long history of storage buying units since 1999 and this facility was fast and easy to get into the unit and it's clean and safe
Recommended: Yes
Cents
Feb 15, 2021
Very smooth move!! Thank you.
Highly recommend. I needed a storage that day and got one the same day! Monthly lease is great. Thank you.
Recommended: Yes
Conor
Jan 19, 2021
Great price and so easy to rent!
Can't tell you how easy it was to secure my spot here. Just about 3 minutes on line and there was a unit and lock waiting for me before I got there!
Thanks!
Recommended: Yes
Rebecca Allison
Apr 21, 2020
Great overall experience during the...
Great overall experience during the check-in process with Cassidy, who did an amazing job, considering she was still in training. Her co-worker who was coaching her was great, as she had a very patient and encouraging attitude in her coaching, add to that the fact that both had a very warm disposition which made the entire process a very positive experience. Thank you!
Recommended: Yes
Michael Wilson
Apr 13, 2020
Professional
Professional, well explained , thorough , Lacey is amazing !!!!!!!
Recommended: Yes
Brenda Johnson
Apr 06, 2020
Great service
Great service, friendly, professional, just outstanding!
Recommended: Yes
Matthew Phrampus
Jan 08, 2020
The staff was awesome.
The staff was awesome.
Recommended: Yes
Maddog
Dec 24, 2019
Good,clean,well built
Good,clean,well built
Recommended: Yes
Christine
Aug 29, 2019
Excellent overall experience
Customer service representative are friendly. They are willing to answer numerous questions and I didn't feel any hint of impatience. The storage compound and the storage unit itself are clean. Location looks secure. Drive paths are spacious. We're happy utilizing Public Storage.
Recommended: Yes
Kyle Cannedy
Jul 08, 2019
Easy
Quick and easy
Recommended: Yes
David Story
May 29, 2019
The manager that was running the place...
The manager that was running the place was very courteous and helped with explaining everything well. It was a very pleasant experience! And I recommend this site for anyone!
Recommended: Yes
Amanda Carter
Feb 13, 2019
Staff is knowledgeable and friendly
Staff is knowledgeable and friendly. Exceeded my expectations. I would recommend to everyone .
Recommended: Yes
Heidi Sample
Feb 12, 2019
The girl that helped us with getting...
The girl that helped us with getting our unit was amazing.
Recommended: Yes
Roberta Laselute
Apr 04, 2018
Employees are very helpful and caring...
Employees are very helpful and caring would recommend to anyone
Recommended: Yes
Nicholas Anderson
Jul 20, 2017
Felt deceived by being forced to buy ...
Felt deceived by being forced to buy insurance. It's a hidden cost that you cannot waive.
Recommended: Yes
Deborah Stinson
Jun 08, 2017
This office staff and Roger are absolutely amazing!! Had a last minute change and Roger was able to help us get everything figured out! Highly recommend!!!!!
Recommended: Yes
Debra Loe
May 18, 2017
I have found them very nice, and helpful.
I broke my key off in the lock for unit. Roger was so nice, he took his tools and got the broken piece out of lock. I was happy I didn't have to buy another lock. Above and beyond duty.
Recommended: Yes
Tammy Quick
Apr 12, 2017
very friendly, Roger was more then helpful and very polite. Nice clean, well maintained facility. great prices!
Recommended: Yes
Jenny McBride
Feb 03, 2017
We chose this property for location and price. The facility is clean. We felt safe due to the individual coded gate. The gate shuts behind you for added security. Cooper was particularly helpful. He told us about a special promotion, which we really appreciated and he was also very friendly. The special promotion that he told about saved us money and who doesn't want to save money! A lot of places will not tell you about a special promotion or take the time to be friendly. We will definitely use Public Storage again. Thanks Cooper for a great experience!
Recommended: Yes
Librada Gonzales
Jan 10, 2017
Great place with helpful understanding management
They really helped me when i was in a stressful situation
Recommended: Yes
Marc Gray
Dec 19, 2016
Nice place to store your extras.
Clean facilities and friendly service.
Recommended: Yes
Judi
Dec 07, 2016
Helpful and Friendly
The staff is helpful, friendly and organized. The facility is well-cared for.
Recommended: Yes
Meghan Sugrue
Jun 14, 2016
Secure and clean place
The storage staff are awesome and so pleasant. They really good out of their way to help you. My only complaint is that I transfered from one site to another site in less than three weeks and I had to pay the administration fee again so that was another twenty four dollars in really didn't want to spend. Customer service was absolutely no help in that matter and wouldn't budge. Otherwise for the short term I need it a good place to securely store my stuff.
Recommended: Yes
Haley Sharon
Jan 27, 2016
Easy to use
Easy to secure a unit and the appointment was quick. The units are nice just a tiny bit pricey for a 5x5
Recommended: Yes
Jim Miller
Oct 13, 2015
Our Garage Away From Home
I called Public Storage in South Reno to rent a large storage space. They had nothing available. Anthony checked other facilities in the Reno area. He came up with a satisfactory space in Northern Reno. We were able to hold the space until the weekend when we planned to arrive. Roger and Cooper were there to make the rental process and unloading simple and fast. Roger even came by with a bottle of cold water while we were loading our belongings into storage. We are very pleased with our decision to do business with Public Storage. I would recommend them to anyone looking to rent some storage space in the Reno area.
Recommended: Yes
Brenda mello
Jul 14, 2015
Like the storage
The people are nice
Recommended: Yes
