Bair Island Mini Storage

Easy access, convenient

Management very friendly and helpful. Accommodated me and my situation. Only downfall is can’t get into unit after 7pm. But overall a great storage place.

Recommended: Yes

It was ok.

Convenient location for me. Price ok.

Recommended: Yes

Helpful. Great location but office hard to contact.

We had a horrible experience with public storage. Last minute I was able to get a unit at bair island. Unfortunately they closed their office early and I had to wait another day. When I went to claim my unit , they said it was already rented! I was able to secuRe a larger more expensive unit and they are kindly cooperating with me to switch to another smaller one when it comes due. Lesson learned is don’t assume spare foot is able to confirm a last minute reservation and with bair island storage the office hours may be a little unreliable.

Recommended: Yes

Best price around

Great price, cheapest in the area. Be sure to call ahead so there's someone In office to let you in gate. There is only the 1 entrance

Recommended: Yes

Great experience

Rented here for 4 years and had zero problems. Edgar is very professional. They never raised my rent even when they raised their prices! Thanks

Recommended: Yes

Great value storage.

Great deal. Facilities could be more modern / nicer. But great value. We got a deal with second month free so it’s perfect. If they could extend the hours of access past 7-7 that would be a plus.

Recommended: Yes

Good Customer Service

Worked well with me to get a unit to satisfy my needs

Recommended: Yes

ZERO SECURITY. WE WERE ROBBED OF OVER $50,000 WORTH.

As other reviewers have said, security is non-existent. Anyone and everyone comes and goes as they please through the facility during the day, from the auto dealership right next door. Storage blocks are left wide open during the day with zero attendance from manager and zero patrolling staff. Storage units have gaps near the ceiling that would allow contents to be photographed with a simple selfie stick. All it took was a pair of bolt cutters and a similar padlock, and our storage unit (which we'd had for many years, and which was full to the ceiling with expensive collectibles that can't be replaced) was completely emptied out. The police officer investigating the robbery was even told by staff that the "security cameras" around our storage unit were, amazingly enough, "not working"!

Recommended: No

everything went as agreed

everything went as agreed. reasonable .

Recommended: Yes

A great spot for storage !

Very friendly staff! The location is very accessible and it is safe.

Recommended: Yes

Great Spot! Fast & Convenient with Friendly Staff

This spot is perfect for what we needed & Edgar helped us set up everything so quickly and easily. Super happy with the convenient central Peninsula location, and the pricing is great. Thanks! Highly recommend :)

Recommended: Yes

Easy Peasy

Was in and out with in 15. Edgar was very nice.

Recommended: Yes

overall very good unit availability and customer service

I would definitely book with this company and storage facility again!

Recommended: Yes

Edgar is a star

All good. No surprises. I'm a returning customer.

Recommended: Yes

Not that secure...

Good location, easy access to storage, etc. Only problem is, storage unit doors super flimsy the way the bolts are exposed. Could easily open one with a crowbar.. (Though who would want to?) I would not store anything super valuable here other than personal effects... That works for me...

Recommended: Yes

Bang for the buck

You get what you paid for, very easy, very quick to access. Would recommend due to the cheap price

Recommended: Yes

Great value, just look online for a deal

7am-7pm. Access but office has different hours. Edgar is helpful, just ask the staff any questions and call them.

Recommended: Yes

close and convenient

nice people running place, hard to get in touch with. Lots of cars parked in isles where you need to drive a truck to move your property makes it challenging to get to storage lockers.

Recommended: Yes

Worth looking into

Decent facility, not a huge fan of the hours, but it's close to home so it will work.

Recommended: Yes

Very clean, well-maintained, good price, and good security

Minus one star for a change of office hours that wasn't posted, so initially went to sign papers but couldn't raise anyone in the office. Went back the next AM and all was good-- Edgar very helpful. Clean and well-managed place overall.

Recommended: Yes

Very easy

Bring your own lock, good place to store your stuff!

Recommended: Yes

Convenient

Good but won't confirm until move out time

Recommended: Yes

Great

Got the unit quickly, and it was exactly as described.

Recommended: Yes

Quick and easy

Quick and easy - very friendly staff

Recommended: Yes

good customer service.

Very professional, but the storage unit was not clean.

Recommended: Yes

The gentlemen who greeted me was great! Showed me a couple of different Units, did all my paperwork and even offered to let me use their handcart. I found the not clean and easily accessible.

Recommended: Yes

Vero easy And convenient experience. The person checking is in was particularly nice and helpful.

Recommended: Yes

Great storage at a great rate

I've been at this storage facility before and it's just as it was the first time. A great storage unit and friendly, professional customer service. Their rates are still the best in the area. I'm lucky to have found an available unit.

Recommended: Yes

Recommended: Yes

Very accomodating, much nicer than prior storage

Helpful front desk staff. Good, clean storage area and a nice view to boot. Be warned though that there is also a lot of monthly parking and large trucks have a hard time navigating the area.

Recommended: Yes

Great storage at a great price.

I've rented storage space at this facility before and was glad to return this time. The folks at the front desk are always professional and on point with policy and procedure. Storage units are simple and perfect for a quick drive along the 101 to pick up or drop off stuff.

Recommended: Yes

Positive experience

Manager was very helpful and processed my information quickly. Nice facility with good security that is close to my home. Got to pick my own security code too which I thought was great. Totally recommend this place!

Recommended: Yes

William was very helpful

the location, for me, is ideal. the storage unit and the surroundings are clean.

Recommended: Yes

Methodological service. A good thing for safe keeping of "stuff"!!

Hi, William the manager follows procedure to the T. Sometimes that means one want can't bend policy, but in this case I appreciated it. I feel my possessions will be safe and secure and as long as my autopsy doesn't fail, I'll be in great shape. El Nino is coming and I asked for a locker away from a drain spout and he was very accommodating and showed me several options. I als asked for permission to place sandbags in front of my locker. He called the owner who understood the benefit and approved it on the spot.

Recommended: Yes

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Recommended: No

William Provided outstanding customer service

Recommended: Yes

very helpful and great prices, easy and stress-free experience

Recommended: Yes

Onlíne the price great

Nice And clean place good customer Service

Recommended: Yes

There was a miscommunication about when I should arrive but the manager went out of his way (skipping lunch) to ensure my needs were met. Awesome customer service!

Recommended: Yes

Great deal

Overall was great service quick and easy

Recommended: Yes

Temporary storage, no long term

For the price, I wasn't expecting something fancy, the doors are a bit stuck, the lighting is very limited, but the place is generally secure. There could be better accommodations, but again, for the price, you get what you pay for. I wouldn't keep items in this storage for a very long period of time.

Recommended: Yes

Glad I found this facility!

I did a lot of searching online and went to see quite a few facilities and I was fortunate to find Bair Island Storage. This facility has the best price for storage units. The manager William is very helpful and makes the process of renting a storage unit extremely easy. It's been a year now and I am still happy with my choice to rent a unit at Bair Island Storage.

Recommended: Yes

a good experience

overall a good experience. price is very reasonable given the convenient location and easy access. facility is clean and secure. I'd recommend this facility.

Recommended: Yes

Poor facility and storage dirty but great customer service.

Great customer service. Very professional and on point but facility is old and haggard-looking.

Recommended: Yes

William is very helpful. Thanks

Recommended: Yes

Easy access, Great price, Secure

Located right off of 101, secure building with cameras and gated access. Great pricing & they also sell good quality locks for only $9. Would definitely recommend this facility.

Recommended: Yes

Storage unit is nice

The guy at the front desk was the man! He knew exactly what he was doing and a storage legend. So insanely stoked on my 9x9 unit for my goods.

Recommended: Yes

Renting space was quick and unit was very clean.

Monday morning I rented a space very quickly. The price for the unit is good, and they have automatic billing so I don't have to worry about paying each month. I was very happy with how clean the space was, and the service was excellent. It seems to be a very secure facility, too.

Recommended: Yes

Excellent Storage Facility

Excellent storage, clean, and decently priced for the space rented. The customer service was truly great and helpful.

Recommended: Yes

Great service

Spacious, quiet, cleanliness great deal

Recommended: Yes

Easy Access to Clean Facility

William was meticulous and made sure all of the paperwork was filled out correctly. Great value for the bay area!

Recommended: Yes

Recommended: Yes

Recommended: Yes

very satisfied.

the unit was clean and ready upon arrival.

Recommended: Yes

From beginning to end (moving=in) EXCELLENT !!!

From beginning my search for a storage facility in the San Mateo area I went on line finding very few facilities that would fit my needs. UNTIL I came to the Bair Island Storage site. WOW everything in a storage facility that I could want. Location, hours, customer service (both on the phone and in person), price, security as you see I can go on and on. I immediately knew this was the storage for me. I reserved a unit on line and also made a call to the facility. William was so friendly yet professional and he explained the entire process with ease. I could picture the facility in my mind just from his description over the phone. When it came my day to move in I was running behind I had made a call "No problem" said William we are here until 5 p.m. When I did arrive on moving day took me on a tour of the facility he did not rush me through or have me sign anything until I was satisfied with the unit. We completed the paper work with ease and I was able to move my belongings in without any problems. The hallways are well lite, wide enough for the larger boxes and the temperature is very mild for those many trips back and forth. Thank you for the EXCELLENT customer service and such professionalism the entire process was so smooth. I plan to be here for a while.

Recommended: Yes

Very easy to work with and move in!

They were super understanding of our needs for our unit and quite accommodating! We just moved in and the process was quick, and easy.

Recommended: Yes

Helpful staff, easy access facility, convenient location

The staff was very helpful in understanding and accommodating our needs as a company. They made the legal jargon clear and understandable and the moving in process felt smooth and easy.

Recommended: Yes

The gentleman at the service desk was very clear and honest. The space was clean and was free of dampness, etc. It was little hard to negotiate a truck because of all the buses and RVs parked in between building. The prices seemed reasonable. There is a problem though: the company isn't honest about the size of the space; I am not sure this is true for all size storage spaces, but I rented a 5x8 unit. however, on arrival, i was told it was actually a 4x7 space, and that all spaces designated that way were 4x7. The clerk was kind enough to let me know that up front, so that i had time to recalculate before I signed the agreement, whether my storage items would actually fit in it, but why does the company lie about that? It doesn't make sense to me,

Recommended: Yes

Well-priced and secure with great service.

William was very thorough and efficient in his explanation of the terms of the leas. He let me examine the unit prior to signing any paperwork to make sure it would meet my needs. The facilities are plain, but clean and adequately maintained. Security seems strong with gated access, cameras and night patrols. Finally, the pricing of the units is excellent and well worth the cost.

Recommended: Yes

Space is 72 cubic feet smaller than advertised and not secure at the top, where a gap between walls and ceiling could allow someone to enter.

Recommended: Yes

Great deal and great service, very accommodating.

This is an awesome storage facility in an awesome location. The man who runs the place is there all the time to answer questions and offer assistance. He was great in setting me up with my unit. This place is super convenient as there are many ways you can pay (in person, cash, credit card or even reoccurring monthly withdrawals from your account). I would definitely recommend this storage unit to anyone in the market.

Recommended: Yes

Clean, Secure and easy access.

Place is easy to access from the Freeway,seemed secure and Managements explain the rules and regulations plainly.

Recommended: Yes

Great deal, good service

Best deal I could find, and the service has been great so far. I'd definitely recommend it

Recommended: Yes

Used this storage a couple of times. Great location, good price and excellent customer service. William is always available and helpful.

Recommended: Yes

Great Deal

Best price,Great customer service,Move in easy with 5'x10' trailer. I would recommend this facility to all looking for storage.

Recommended: Yes

William was super helpful and accommodating. He allowed me to take my time to make sure that all of my belongings would fit into the storage unit before making me sign any paperwork or paying for the unit.

Recommended: Yes

Great Location

Nice facility that is close to freeway and my new apartment. The prices are very good and so is the customer service. I was in a hurry and would have preferred that paperwork for have gone a little faster but overall I would recommend this facility to anyone looking for off-site storage.

Recommended: Yes

Best value for your money

It's the best price I could find in the area. I was pleasantly surprised to find that the storage facility has a 24 hr on site manager in addition to restricted gate access. The unit itself was suitable, clean, and on the main floor. The facility is not temperature controlled, but is not necessary for the mild climate on the Peninsula. One note: the move-in can be tricky with a extra large moving truck due to the tight corners of the furthest three buildings of the facility. The manager was courteous and super helpful with the move-in process.

Recommended: Yes

It is the cheapest i found but u cant get s trailer or moving truck in there so i guess u get what u pay for

Recommended: No

Super Nice Customer Service

This is one of the cheapest facilities on the peninsula. Everything in California is pretty expensive, so I can't necessarily say it is cheap. The guy at the front desk (William) was super helpful and very friendly. I wish the access hours were extended, but they are open as long, if not longer than other facilities in the area. It's not top security and the storage unit isn't exactly a gun vault, but the building is well maintained and clean. My stuff hasn't been stolen yet, so I guess the security is pretty good.

Recommended: Yes

Recommended: Yes

Basic But Works

Bair Island Storage meets our basic needs, accessibility, and cost effectiveness especially for a larger size unit.

Recommended: Yes

I expected the facility to be cleaner, but anyway its a good place to store your stuff at a very attractive price

Recommended: Yes

doing the paperwork took a long time because the person helping me was very slow

Recommended: Yes

Recommended: Yes