selasy
Oct 29, 2018
THE STAFF ARE VERY PROFESSIONAL,HELPFUL AND NICE TO COSTUMERS
ONE TIME MY WIFE FORGOT TO LOCK OUR UNIT THE OFFICE STAFF CALLED ME WITHIN 10 MINTS TO INFORM ME THAT MY UNIT WAS UNLOCK AND THEY PUT A LOCK ON IT TILL SHE GOS BACK THAT WAS VERY NICE OF THEM I FELL THAT WE ARE IN A GOOD HANDS
Recommended: Yes
Steven
Apr 08, 2018
Great place & best service!
You guys rock! Easiest move ever!!!
Recommended: Yes
Lynne
Mar 24, 2018
Clean but donât believe what they advertise
This facility is very clean and the employees are pretty nice for the most part. A few days after moving in the majority of my stuff I called to ask to borrow the truck that they advertise you can use for free up to 10 miles. Well looks like
Joke was on me. Apparently you have to rent a 10x10 and I only rented a 10x5. Then the girl tells me that there isnât s driver there till Monday or Wednesday who is insured to drive the truck anyways. She said it was there for advertisement purposes and when I asked oh.. so it just sits there and you tell people they can use it but you donât really mean it? She realized she made a mistake.also I thought I would get the first month free with my AAA card and then 50% off the next
2 months. Well when I got there I learned it was either or. I probably would have gotten the unit anyways... I just donât like being lied to.
Recommended: Yes
Adrienne
Sep 14, 2017
Great customer service
Great customer service and great people
Recommended: Yes
Jason
Jul 23, 2017
Great Company
Great cool Staff. Clean Facility.
Recommended: Yes
Madisson
Jul 03, 2017
Good unit, weird hours
Everything was good about this place, but the hours. I think it's strange that the hours are so limited.
Recommended: Yes
Nichola Rohr
Jun 30, 2017
Very nice facility and friendly staff!
Jaime was very helpful in making sure I got the right size storage space and anything else I needed. The place was clean and I would recommend to friends!
Recommended: Yes
tracey
Jun 09, 2017
Great service
Great service all around. Easy access.
Recommended: Yes
Catherine
May 08, 2017
Great service, great price
Melody was so nice and patient, taking the time to help us. She took us to see several different units and helped us decide which unit was right for us, within our budget. The facility is very clean and everyone was really nice. Great location too!
Recommended: Yes
Cristina
May 02, 2017
Amazing customer service Ally was awesome
Customer service was great price was very good the storage facility was clean the experience overall was outstanding.I would definitely recommend it to everyone.
Recommended: Yes
Brendice
May 01, 2017
Customer service was excellent fem melody
Excellent customer service. It was a nice experience.
Recommended: Yes
Joshua
Apr 12, 2017
decent
the price to unit size ratio cool be better, and i signed up for a floor unit that did not exist.
Recommended: Yes
Asaeli
Apr 06, 2017
Clean and very easy accesd
I like the customer service very nice and helpful
Recommended: Yes
Suruchi Kelly
Feb 21, 2017
overall good experience but some issues
Generally good experience but this last year, due to work done above our unit, we have wood shavings all over our belongings. To clean this, means taking out our own time to clean it or get your staff to clean it. At the prices you charge, this was not very professional. Also, I discovered this mess myself and had to bring it to your attention. Anticipating this mishap before doing remodel work above our unit would have been nice.
Otherwise, people have been friendly when we call or visit and we've never had a break-in. The stuff in the unit is smelling a bit moldy after 4 years. We live 30 min away, so do not visit storage unit often.
Recommended: Yes
Victor Wegelin
Feb 19, 2017
Clean up is required after a ceiling leak
A year ago, there was a ceiling leak. The staff covered my storage, and repaired the leak. But there are massive floor stains that remain, that need to be cleaned up
Recommended: No
David Ennis
Feb 10, 2017
Personal, hands on, customer service and excellent value
When I first came by after reserving a space I was not sure if what I had reserved was sufficient for my needs. I was happily shown several other alternative spaces and found the one that best fit all of my needs. I was able to get a couple of additional promotional discounts which were offered without my asking. This totally sweetened the deal and convinced me to sign on the dotted line.
Since then the customer service has continued to be excellent. The site is kept very clean at all times. I came by one day when it was windy after raining and they had closed the roll-down doors on the hallways to keep debri out of the spaces.
Bottom line? I am totally satisfied and have nothing at all negative or bad to say about the facility or the staff!
Recommended: Yes
Angela Wilson
Feb 09, 2017
The staff is always helpful and plseant to talk to.
I am very happy with my storage unit.
Recommended: Yes
Joe Molina
Feb 08, 2017
Current management is very good. Friendly and helpful all is good
I have been at RTMS for many years. Management has been very good for awhile now. they keep the facility clean and operate in a professional manner. they call me with reminders to pay my rent as to prevent a late charge. I appreciate their efforts.
Recommended: Yes
Roy David Gyenes
Feb 08, 2017
Convenient and clean.
Very good value for the money.
Recommended: Yes
diane
Feb 08, 2017
great staff, clean facilities
The front office and maintenance tech are very nice and attentive to our needs. Efficient. customer service and organization.. I'd refer to friends and family.
Recommended: Yes
liliana chona
Feb 08, 2017
it the best storage I had your service caring is verythromycin good
I have no common but to say it just the best service helpful people to do business
Thank you
Recommended: Yes
Nancy Brown
Feb 08, 2017
Friendly Staff
The storage units are clean and easy to access. The contract has good terms and you can enroll in autopay so no hassle with monthly payments. The staff is helpful and courteous.
Recommended: Yes
Shelley Cooke
Feb 07, 2017
Very satisfied client.
I have been a customer for a number of years and have found the staff to be professional, helpful and efficient. The facilities are safe and clean and well managed. Overall, I would say, "Keep up the good work!"
Recommended: Yes
Pat Sakamoto
Feb 07, 2017
I high recommend
Has been a good place for me to store things. Everyone has been very helpful.
Recommended: Yes
Debbie McIntire
Feb 07, 2017
Great storage place
Nice, clean easy in and out, people aways helpful.
Recommended: Yes
Steve Janossy
Feb 07, 2017
Friendly , great customer service
Large clean facility! Nice balcony units. Noise friendly
Recommended: Yes
Jack De Merit
Feb 07, 2017
Not Bad
I have the same complaint that I have had for the last 10 years. The monitor to get the fate opened and closed requires getting out of your vehicle for both transactions. Are they not able to get something that does not require this?
Recommended: Yes
Jim Jones
Feb 07, 2017
Good facility, freeway close
I've had a space there for approx. 25 years. Except for one break-in incident, it's been a very good experience.
Recommended: Yes
JORGE
Feb 07, 2017
Good
Help me out with the hard to find a place where I can save my own personal properties and be able to get true with no complications seriously cleanest place to stay for wile thanks for top service helping people
Recommended: Yes
Scott Nason
Feb 07, 2017
It's a great facility
All my experiences have been good.
Recommended: Yes
Perla Velasco
Feb 07, 2017
The Best Place to Store my stuff!!!
customer service is awesome!! very nice people, the facility is very clean.
Recommended: Yes
Sandra
Feb 07, 2017
Cleanliness
They have great customer service prices are decent theyre not dirty but i think i would help a bit if once in a while they do something about the spiders. Ive seen black widows inside and outside the storages other than that its great!
Recommended: Yes
WILLIAM BOLDEN
Feb 07, 2017
24 hr access would be nice
it would be nice to have lighting inside the larger units
Recommended: Yes
Larry Turner
Feb 07, 2017
Recommended to my two sons
Well kept up storage facility, sometimes hard to contact customer service via phone and not knowing when they are on lunch break, but now knowing can pay on line, just what doctor ordered
Recommended: Yes
Dawn Martin
Feb 07, 2017
Best, Safe, Storage facility ever!
We love Redondo Torrance Mini Storage! Its easy, clean and perfect location to our business location!
Recommended: Yes
Jeff Showalter
Feb 07, 2017
Cheap and Clean
Not much to say. I rent a small storage room and it's cheap. Access is easy and I've never had a problem with anything. Don't really need more than that.
Recommended: Yes
Casey Lins
Feb 07, 2017
Excellent customer service.
Overall, the experience was great from start to finish. Thank you!
Recommended: Yes
Rose
Nov 10, 2016
Great area
I like this place and the people who work thr r very helpful
Recommended: Yes
Michael
Jun 09, 2016
nice and secure
A good place to keep your stuff
Recommended: Yes
Jonah
May 15, 2016
Best pricing I've found
Very satisfied with my experience
Recommended: Yes
Rosemarie
May 15, 2016
These people are very helpful and professional services, and the
Thank you for alwsy working at being the best you can it alway a pleasure to come in the office sincerely Rosemarie dangle
Recommended: Yes
jennifer
Apr 30, 2016
Very easy
Recommended: Yes
Sheri
Apr 19, 2016
Great facility and great management!
Clean and fair priced facility. Very helpful and knowledgable staff and management. Better than any other storage facility I have rented at. Would definitely recommend to friends and family!
Recommended: Yes
Michael & Maria Brown
Apr 16, 2016
Awesome!
We enjoyed the fast, professional service we received from Liz.
Recommended: Yes
DeeDer
Mar 07, 2016
Wonderful warm hearted staff.
Amazing staff. They were extremely helpful in meeting my storage needs. Love it here!
Recommended: Yes
David
Mar 02, 2016
Very friendly, cordial, and helpful.
Recommended: Yes
Kindra
Jan 17, 2016
easy storage
very happy with our choice, easy access off the freeway
Recommended: Yes
Kindra
Dec 20, 2015
Great easy access off freeway
Helpful staff and great verity of unit sizes.
Recommended: Yes
Maygan
Nov 13, 2015
Customer service was horrible. Everyone said they were busy and kept me waiting although there was only one customer in the office. Was misquoted on pricing and storage location even though I was specific with my needs when I booked the unit. I was given an upper unit that required for me to maneuver my 15' moving truck around an area that had boats parked at the end of it and kept me from making a turn to get out of the property. I had to go the wrong way and back up 4 times just so I could get out. My experience was not good.
Recommended: Yes
Allison
Oct 07, 2015
Very easy and convenient to rent a space
Appreciated the fast check in and the facilities appear secure and convenient to access. Great customer service
Recommended: Yes
Regina
Aug 30, 2015
It's a good storage facility
Recommended: Yes
Sidney H.
Aug 11, 2015
Great staff, pricing and units!
We got a great deal when we moved in and when we no longer needed storage, the process was simple and easy. The staff is awesome, too, very helpful and friendly.
Recommended: Yes
Heather
Aug 07, 2015
Excellent service, great attention to detail and very sweet and professional staff.
Recommended: Yes
Deborah
Jul 12, 2015
Fast, friendly and good value.
Very fast and easy process with super professional management and staff.
Recommended: Yes
Wayne Parks
Jul 06, 2015
Best all-around facility
See above. See above. See above. See above.
Recommended: Yes
Robyn
Jul 02, 2015
Ricardo was very helpful
Ricardo was very helpful and an amazing customer service rep
Recommended: Yes
Mary Howard
Jul 01, 2015
I appreciate the friendly reminder calls if I've forgotten to pay on time
I appreciate the friendly reminder call if I've forgotten to make a payment.
Recommended: Yes
Jennifer Turner
Jul 01, 2015
Great Facility
I have been a customer for over 10 years and my family members have been there even longer. The staff is super-friendly, the place is always clean, and I couldn't see myself anywhere but at Redondo Mini Storage.
Recommended: Yes
Sandra DeMond, President - Exceptional Kids Parent Teacher Org.
Jul 01, 2015
Convenient, clean and safe place to store needed items.
I have recommended your facility to several of my friends as one of the best places for storage of valuable items.
Recommended: Yes
Dr. Scott Rosenthal
Jun 30, 2015
I would recommend but have a credit due, its been 30 days and still no call or check
Good experience, happy with the facility but frustrated that it has been 30 days since I gave up my unit and I have not received my credit and no call back from Ricardo after two calls.
It shouldn't take over a month to get my check
Recommended: Yes
Donald Neudecker
Jun 29, 2015
I want safety and security when I go to the facility
It is my hope that the price of storing my things at Redondo Torrance Mini Storage will not increase with time. My things are not worth a lot to put in storage. The location of the facility is convenient for me as it is close to where I live.
Recommended: Yes
Scott Sandiford
Jun 29, 2015
Nice people
We loved doing business with them
Recommended: Yes
Michael Reddy
Jun 29, 2015
Great Experiance!
Had a great experience! The staff was very helpful and attentive. They answered all my questions. The guy with the glasses (don't remember his name) was awesome!
Recommended: Yes
Kimberly Tran
Jun 29, 2015
Excellent storage fascility with great employees.
This storage is one of the best I have ever used. The employees are helpful and knowledgeable I have recommended this storage to friends.
Recommended: Yes
Linda
Jun 29, 2015
Great customer service.
Everything always seemed clean. Never had any problems. People working there were ALWAYS nice and accommodating. I would use them again.
Recommended: Yes
Tanja
Jun 29, 2015
Redondo mini storage
Ordered a 4x8 storage unit, realized pretty quick that it would not be enough, The attendant at redondo mini storage went out of his way to help me and provided me with a new bigger unit. It was overall a great experience.
Recommended: Yes
Linda
Jun 28, 2015
Great value at a great price.
We needed a small storage unit for a short amount of time and Redondo Torrance Mini Storage worked out perfectly. The price was great an the facility secure and clean. Plus they have a truck to help you move!! Very helpful.
Recommended: Yes
Michael
Jun 14, 2015
Great customer service
Jordan provided courteous and efficient service
Recommended: Yes
Vicki Arnold
Jun 05, 2015
Great customer service!
I was very impressed with the staff. I had to make a last minute change on my move-in date and Aitofi was very helpful and accomodating. Office is run very professional.
Recommended: Yes
Cindy Fernandez
Jun 02, 2015
Richard and Reuben. were great
They both have wonderful customer service
Recommended: Yes
Suzanne
Jun 01, 2015
Your staff was very helpful and efficient. Only wish there was better lighting within the unit
Great place!
Recommended: Yes
Lisa
May 29, 2015
It was a good experience overall. Jordon was very helpful!!
Recommended: Yes
Harrold
May 05, 2015
Great storage and location and good price.
Did not think this would work for me until I stopped by. Management was friendly and efficient, units clean, reasonably priced lock provided, and free pick-up to bring belongings into storage. Sweeter with AAA discount. Would not hesitate of recommend this facility!
Recommended: Yes
John
Apr 29, 2015
Workers were polite and very helpful and responded quickly with anything I needed. They also told me about a 2 month half off deal that I didn't know was even available. They also moved my start date back 3 days so I able to start on the first of the month and received those days for free. Great service compared to my last location.
Recommended: Yes
Jonathan
Jan 15, 2015
Nothing bad to say. 100% prefer and would recommend over Public Storage.
Recommended: Yes
Juanita
Jan 12, 2015
I wish dollies were available after office hours
Recommended: Yes
Loren Sweigart
Oct 29, 2014
Very nice, helpful and quick
Customer service is great, everybody nice and willing to help out. My only slight "complaint", it's not even that really, is that the gate closes at 7pm. Sometimes tough to leave work then get over there by 7.
Recommended: Yes
Gabriel
Oct 03, 2014
Fast, easy, convenient
Recommended: Yes
ms
Sep 28, 2014
always nice
I have been using this facility for years on and off for over 10 years. Very nice people and good location, too.
Recommended: Yes
joshua jones
Aug 11, 2014
Fast and effective
Explained and showed me all my options. Quickly and professionaly
Recommended: Yes
Kevin
May 26, 2014
Great storage for an excellent Value
Needed a small storage place to keep some camping gear, boxes, and some other random stuff. Got the 4x4 storage, $30 bucks a month which was 25% cheaper than anything else in the area. Couldn't move in until a week after I'd set my start date on Sparefoot because I was traveling for work - staff was patient, friendly, and helpful. Everyone has to have a circular lock, seems more secure than your typical combo lock since there is much less room to cut it off with a typical off the shelf lock cutter, and they sell them there at a reasonable price.
Recommended: Yes
Justin Ewing
May 17, 2014
Spiritual Journey made possible
I decided at the last minute to embark on a spiritual journey which included Los Angeles as part of my journey. Knowing that I had a lot of stuff in which I had to bring with me I needed a affordable storage that was within traveling distance of the area of Los Angeles that I would be spending most of my time. SPAREFOOOT Storage suggested this location and upon a quick review saw that it was extremely affordable and had the exact storage space that I needed from their wide selection. I promptly reserved a storage arrived about 30 minutes minutes before office closing hours and was set up with my storage with no hassle and no trouble at all. They are clear cut in their explanation of the rules and guidelines and the paperwork was presented to me in an orderly and organized manner. This was my first time renting a storage and I was pleased with everything all the way down to the price. Exceeded my expectation, literally effortless to rent.
Recommended: Yes
Shari Haynes
Apr 16, 2014
Very Nice Storage Facilities
I was very pleased how neat and clean the facility is. I also liked the fact that my 4x4 unit was located on the bottom floor. Makes moving boxes a lot easier. The staff was also very pleasant and helpful. I like the idea that it is located right off the freeway since I am coming from Marina Del Rey.
Recommended: Yes
Jeri
Nov 17, 2013
All staff members are top notch in customer service. I have used several storages over the years, this is the BEST so far.
Recommended: Yes
Carolyn Blackley
Nov 14, 2013
Great storage place
I have used this storage facility for almost five years and I have had outstanding service for the entire time. The service is great, the facility clean and well maintained, and the staff is super helpful. I have and would continue to recommend them to others.
Recommended: Yes
Annie
Jul 10, 2013
They were so helpful it was a pleasure. Jordan was a pleasure to have as the person who showed me my unit and helped me fill out the paper work.
Recommended: Yes
Jennifer
Jan 24, 2013
The staff is excellent and the facility is in great condition.
I would recommend this place to anyone. The cost is reasonable and the staff is very helpful and nice. The facility is very easy to use and exceptionally clean. I'm happy with my experience so far.
Recommended: Yes