May 15, 2020
As a local business owner it's very...
As a local business owner it's very important to have a safe, clean, professional environment to store business things. Also being a woman and knowing I can feel safe at a facility is vital! Public storage is ultra professional, well sanitized, thorough and 100% strong in customer service.
5 stars ?? ?? ?? ?? ?? without doubt! Thank you to Steve @ Hwy 111, Rancho Mirage branch.
Mar 01, 2020
Excellent Customer Service
From the moment you step inside the office, you are treated like an important customer, not just a number. Attention to detail is given on all aspects of your rental appointment, from a walk through your storage unit to making sure customer can access entry gate without any trouble. Location is very convenient and right off Hwy 111. Security is top notch! Highly recommend!
Jan 09, 2020
The staff that helped me obtain my unit...
The staff that helped me obtain my unit was understanding and professional. Keep up the good work.
Also I was happy to see that the young man that helped me was a veteran brother!! Kudos to Public Storage.
Nov 22, 2019
Outstanding customer service from...
Outstanding customer service from beginning to end of the process and an exceptionally well maintained facility in a convenient, secure location.
Aug 21, 2019
Raymond was extremely helpful and courteous. He made the whole experience very easy.
Jul 23, 2019
The property manager was magnificent
The property manager was magnificent. Bent over backwards to fix the mistake that the call center had created. I specifically asked for a large air condition container and they told me that what I was reserving was air-conditioned. However when I got there I was told it was not. Your property manager did everything in his power to resolve the issue and we did
Jun 28, 2019
A perfekt place for my many framed...
A perfekt place for my many framed serigraph pieces. A/C for protecting the substrate. Easy access for pulling out pieces when needed. Staff was super.
Jun 12, 2019
Very professional, clean and the facility appears to be free of shady characters (I.e., free of the appearance that people are living in the units and/or conducting illegal activities within the storage units). I am glad to have found a place where my personal property appears to be safe.
Jun 04, 2019
The place is super clean
The place is super clean, safe and a good value. The staff was nice and thorough too.
Apr 02, 2019
Mar 19, 2019
Fast, friendly, check in, knowledgeable staff on Sunday March 17,2019. I would recommend this facility to anyone that needs storage space.
Mar 19, 2019
Dec 27, 2018
Public storage Rancho Mirage
Alma was great to work with
Nov 27, 2018
Great---Manager (Steve) at the Rancho...
Great---Manager (Steve) at the Rancho Mirage location was very courteous and professional....Unit was clean, as was the entire facility... Got bigger unit than I actually needed, but was on a special price deal, so I made out well.... Overall was a very pleasant experience.... I do think that the mandatory insurance charge should be noted on the website, so that there are no surprises to your cost when you check in...Not a big deal since everyone should probably have the insurance anyway, and the cost was not exorbitant....
Nov 03, 2018
Wonderful customer service
Wonderful customer service. If you are looking for a storage space near Palm Desert or Rancho Mirage - look no further. They are helpful, knowledgeable and efficient. And it was service with a smile and actually a few laughs. Definitely use this location if you need a company that believes customer service is priority.
Jul 05, 2018
Steven was awesome!!!!
Steven was awesome!!!!
Apr 20, 2018
Grant place Steve the manager is great...
Grant place Steve the manager is great and professional at hes job
Feb 28, 2018
Thank you thank you to Steve at Public...
Thank you thank you to Steve at Public Storage the manager, I could have not expected any finer experience he made my whole walkthrough signing up everything was delightful exceeded my expectations thank you so much
May 30, 2017
I had a terrific experience working ...
I had a terrific experience working with Steve at Public Storage in Rancho Mirage. He's friendly, knowledgeable, efficient, and courteous. He put a smile on my face, even through moving!
Sep 07, 2016
excellent facility maintenance and management
I was very impressed with how clean and well maintained this facility was and also with the professional way that Steve, the manager, handled my rental.
Lori K Oliver
Jan 26, 2016
Great customer service
Love the climate controlled units, but the customer service is the best. Very professional and pleasant.
Oct 06, 2015
very friendly and professional
great service, professional, safe and clean. highly recommended. Steve was very helpful thank you
Sep 23, 2015
This is third review please you guys are great but tree time give you five star if I can give more I will thank you
Jul 15, 2015
Public Storage in Rancho Mirage
This was an excellent experience for me! I made an inquiry over the internet after searching through all the available storage companies in the immediate area; within 10 minutes I received a phone call from the manager of the facility. Thirty minutes later, I had gone to the facility, gotten a tour, completed the minimal paperwork, paid for by new unit, and got my keys.
Dec 16, 2014
best of the best
Storage facilities just don't get any better than this one. It's the best of the best !!
Aug 12, 2014
Steve is a classic customer service associate! I have had numerous experiences with him and he has always been customer service oriented.
May 07, 2014
Clean, Secure, and professional!
Just as the title says!
Apr 09, 2014
Very professional and informative.
Carlos was very professional, efficient and gave us good information. We just moved our things in to storage today and all went smooth. So far we are very pleased and satisfied with our decision to use PS.