Dec 03, 2018
It was a good experience
Ir was an overall good experience. Clean an friendly staff.
Jun 23, 2018
Clean and safe
Owners great to work with, facility is very clean, organized and safe.
Jun 06, 2018
Reservation does not mean guaranteed
Reserved a storage unit for the following week. Manager called me, told me about the storage and confirmed my reservation on the same day she called. Went on the scheduled day and was told there was no more available units and my reservation was just a inquiry. No where on the sheet did it says such. Left and about 20 min later I got a call from the staff. Staff was great, but they need to let customers know reservations are just a inquiry.
May 30, 2018
Very easy to get a reservation.
Was very impressed with the great price you offered. Staff was extremely nice. The woman who works in the office (sorry I dont have her name) is so sweet, and answered every question. Very professional
Apr 02, 2018
Yes I would
Excellent customer service!
The site is very clean and in a nice area, they were very helpful
Feb 25, 2018
Great staff great place. Very clean!
Staff is very friendly and helpful, the units are clean and they have the best rates around!
Jan 07, 2018
We were greeted with bright smiles, fun conversation and a knowledgeable staff. The entire staff was helpful and checked in to insure we knew where we were going and what we needed to do. The process was easy and we are completely satisfied.
Jan 02, 2018
The facility was clean and easy to get in to
Dec 24, 2017
Extremely well kept, great customer service, much appreciated!!
Highly recommend Trojan Storage. They have other locations, I assume would be similar. VERY clean, easy to arrange storage, very nice and helpful Staff, Utica St. in Cucamonga was perfect location for our needs. Plus located in out of the way Industrial area that seems safer.
Nov 27, 2017
Very happy with the cost
I was surprised with the pricing and the customer service was great
Nov 27, 2017
Great Check in
Great customer service. Clean and quiet facility and our check in process was a breeze.
Nov 19, 2017
Love the location
Friendly front desk
Nov 17, 2017
Easy access friendly fast great location
Oct 20, 2017
Angela was great! Facility clean and felt safe
Oct 09, 2017
excellent and speedy service.
I received professional and friendly service. It was nice to be remembered from last year's rental.
Sep 27, 2017
Awesome place, would recommend!
Great service. Easy to move into. Good deals.
Aug 28, 2017
Great prices, friendly and helpful staff
Great customer service. Staff was friendly and ready to assist with questions.
Aug 25, 2017
Customer Service and the location Great!
This is my second time using this business in the last 3 years. I will definetinly use again
Aug 03, 2017
Great staff and service I would refer them to a friend or family member any day.
Jul 14, 2017
Professional staff. Very attentive towards your storage needs.
The staff listened to my size requirements and recommended a unit size appropriate for my storage needs. Friendly, cheerful and nice l enthusiastic about storage units.
Jun 29, 2017
Great costumer service
Excellent and smooth move in. Highly recommended. Facility is clean and staff is friendly.
Jun 28, 2017
Great place to get storage !!
Customer service is great, facility is very clean, is access to storage space.
Jun 26, 2017
Cody, was very kind and respectful !
I would recommend this place to everyone !!
Jun 25, 2017
Great customer service friendly and knowledgable.
Jun 13, 2017
This storage is conveniently located near my soon to be new apartment. Move in was great. Received a call from Angela prior to move in and Cody and Robin were very nice and friendly. I've moved around a lot and have rented from many storage companies, the guys in the office at Trojan Storage have been the most helpful of them all.
Jun 11, 2017
Great Customer Service
The guys in the office are awesome!
Jun 10, 2017
Great staff clean close to my home
Jun 05, 2017
Management is great. Very helpful
Would recommend to family and friends
Jun 04, 2017
Modern and secure location
The move in process was fast and easy. Not an issue at all.
Karen A Slocum
May 24, 2017
Quick professional service
Pleasant staff, clean,accessible and fair pricing...fits my needs!!ð
May 17, 2017
I got a great deal and help with all of my questions
I had never gotten a storage unit before, and everyone I worked with was extremely helpful. I got great deals on my unit, and got it for the day I needed. I would highly recomment it as I got it for much cheaper than any other unit in the area.
May 01, 2017
Helpful staff and fair prices. Wish the units had lighting.
Apr 11, 2017
Great clean unit
The storage unit is very clean! I'm very impressed! The onsite manager, I think her name is Angela, was very thorough and helpful!
Apr 09, 2017
I have had a great experience with this storage unit. The onsite manager was so nice, efficient and confident with her position.
Mar 29, 2017
Great work !
Went in at a scheduled time and was in and out quick Cody was great
Feb 24, 2017
Customer service was great, Toby awesome.
Feb 13, 2017
The move-in went very smoothly.
The customer service is excellent. Even though there is some misunderstand in the beginning, they solved all the problems and gave me a very reasonable price in a timely fashion.
Jan 12, 2017
Great staff. Clean facility. Competitive price.
Nov 03, 2016
decent outdoor storage, not climate controlled and no indoor units
I give them 2.5 stars for customer service and 4 starts for cleanliness and running a good movie special
Sep 29, 2016
Amazing customer service and knowledgeable staff!
I moved from Bakersfield to Rancho Cucamonga and got stuck in traffic coming to the facility and the back of my truck was full of my belongings so leaving it overnight wasn't an option. I called Angela and she waited for us past normal closing hours. She knew right away that I'd need a bigger space and gave me one with the same Spare Foot/AAA discount. The facility was very clean and well lit. It's easy to find a place with these qualities, but customer service this good is hard to find. I'm so glad she was there to help. The whole experience of the long distance move was stressful enough. It was great the day ended well. Unbeknownst to me at the time I made my reservation, my parents also have a unit with Trojan and they highly recommended them... Now I know why! Thank you Trojan!
Sep 20, 2016
Very great manager and awesome customer service
Excellent storage excellent staff would recommend 100%
Jul 28, 2016
Meets our needs and is close to our new place
This place is the best place we found for the price we wanted to pay.
Jul 07, 2016
Absolutely would use them again
They were great ,friendly, helpful and motivated.
Jul 04, 2016
Nice, clean facility
Nicer than the Public Storage we previously stored our stuff at.
Jun 26, 2016
So nice to wk.with a person that enjoys whst he does.Also a person i c
So good too wk with a person that I could understand.A very good time with John.
A AWESOME guy. He cares about his time
at wk. Thks.Steve
Jun 26, 2016
Fair and honest place
Happy with everything so far. I like the fact that U-Haul is tied up with the storage units .this makes it easier for me to pick up my merchandise and bring it in in the truck.also helpful in finding Exter workers to help me move.
Jun 17, 2016
Very Clean facility and Friendly.
Very Clean facility and Friendly. Good pricing.
Jun 10, 2016
Consistent follow-up from the staff and great customer service.
Jun 04, 2016
The process was pretty quick which I like and the associates were friendly enough for the quick interaction
May 20, 2016
The staff was great, upfront, and honest. They got me move in very quickly and told me everything upfront with no hidden fees or requirements. Good choice
Apr 26, 2016
The office personel was very helpful to fulfill my needs and was able to supply me with what i needed in a very short time. Their packet with contract and information was very helpful.
The business and storage units are very clean and secure.
Thank you very much!
Apr 08, 2016
Angela was great on the phone and helped me with a storage unit and a truck. Cody was very professional and helpful when I got the unit.
Mar 10, 2016
Excellent Customer Service!
I received a call from Trojan Storage just minutes after making my reservation. I went in about an hour later and almost immediately agreed to rent the storage space. It was exactly what I needed and the customer service was superb!
Mar 03, 2016
CLEAN AND FRIENDLY
The staff was very helpful and clear. Unit was clean and security seems solid.
Feb 03, 2016
Dec 19, 2015
Very professional staff, great service, great location!!
Dec 14, 2015
The manager and staff are awesome.
Dec 13, 2015
Good value, friendly staff
The staff was friendly and I was able to get the storage unit I needed. The prices are reasonable. I had a small issue with my unit when I was moving my things in and it was taken care of promptly, with no hassle.
Oct 31, 2015
The lock didn't fit through because the hole was too small, yet they require a disc lock. Apparently you have to purchase their locks for $13.
Oct 31, 2015
Very clean and safe!
Your unit is alarmed, you are even given the choice to insure your unit, very clean and the staff is friendly.
Oct 27, 2015
Great customer service and security, clean facility
Everything I expected. The unit is alarmed, they offer insurance on your unit, the price is a little high but I got a AAA discount for my first year so that was helpful, took $30 off my rent, nice. All in all, I'm quite happy!!
Oct 22, 2015
I absolutely loved Angela she was very helpful and sweet.
Sep 30, 2015
Good experience. Friendly staff. Convenient location.
Sep 08, 2015
Very helpful customer service. The best price for the neighborhood I wanted. I feel secure storing my stuff here.
Aug 31, 2015
Friendly staff, silent alarm, great place
the Assistant manager was very nice and friendly. We were helped right away and felt very welcomed.
Aug 27, 2015
this place is affordable and friendly/
Aug 21, 2015
the staff was very friendly and professional. My unit was clean and ready for me.
Jul 24, 2015
All good, never a problem.
Good facility, plenty of room to maneuver truck/large trailer. Park on not-at-all busy street to set up rental.
Jul 24, 2015
checked around, most value for your money.
Staff helpful and nice. Did everything she could to accommodate us.
Jul 12, 2015
Great place to store, Free truck and good prices; as well as very friendly and caring staff. I think I made a great choice.
Jul 10, 2015
customer service is good. Price seems in line with others checked
Jul 03, 2015
Staff very friendly and helpful. Clean and bright.
Jun 20, 2015
they need more employee so they can serve better
Jun 13, 2015
Excellent place, clean & neat, appears to be well maintained
Grounds are clean, neat, well maintained, staff is friendly and polite. My space was free of odor, water stains on floor, insect/rodents, and walls go all the way to the ceiling,
Jun 07, 2015
Nice & safe facility, in a nice part of the city.
Same as above, & friendly staff. Great security there meaning my stuff will stay safe.
May 31, 2015
i appreciate the cleanliness. customer service was nice also.
May 11, 2015
So glad I called Spare foot to help with the process. And Trojan Storage staff have been wonderful!
Apr 03, 2015
Great staff. Very friendly
Great customer service. Clean units. Good security. No hidden fees.
Feb 13, 2015
I experience there was very helpful and the workers were very kind and polite to business with. Would recommend others.
Nov 06, 2014
Aug 07, 2014
Overall Best Storage Place I Could Find.
Jul 01, 2014
Much nicer than I anticipated.
Jun 14, 2014
I was paying way too high at another storage unit so I switch to Trojan its really good.
Jun 11, 2014
Exceptional customer service!
I had a good experience with this facility. I actually reserved my storage space online and promptly decided to go by and take care of the paperwork. I received excellent customer service and any questions or concerns I had were professionally answered.
Jan 26, 2014
I had a good experience at the facility. This particular facility only had one representative working and there were many people in line. She did the best she could, however the wait time would have been shorter if there was more help.
Jan 07, 2014
I would highly recommend going through Sparefoot for finding and booking a self storage unit. I found the best prices, and it was easy to navigate through. Thank you so much!
Nov 07, 2013
i needed something quick and the staff there made it easy and this helped me
Sep 04, 2013
Aug 20, 2013
Bill was very helpful. He knew answers to all the questions we had. Made the experience very enjoyable. All the employees were extremely friendly and help full.
Mar 20, 2012
Fantastic customer service!
I had the pleasure of meeting with Trina this weekend. She was extreamly helpful finding the perfect unit just for my needs. Not to mention the FREE move in truck she scheduled for me to use.
Oct 17, 2011
Outstanding customer service.
Greatlocation with very helpful staff.