Ivori George
Mar 03, 2024
Friendly
Great location and friendly staff
Recommended: Yes
Frank
Jul 13, 2023
Constant Price Increases…
I have received price increases every 6-to 9 months. My last increase was 30%. I have talked with them but they just brushed me off… very disappointing. My next storage place will be with an annual agreement, not month to month which leave me too vulnerable.
Recommended: No
Paul Hamilton
Dec 05, 2022
Move in time efficient
Overall smooth process. Much be in very time efficient.
Recommended: Yes
Ann Lowe
Oct 29, 2022
Great Place Awesome Service
This facility is well kept, lighted, and very spacious. Everything is easy to find, (office, carts to rent, etc) The staff is kind and very helpful. When I forgot to pay my bill the manager called me and reminded me my payment was not received so I was able to still pay that bill on time so it was never late. A big deal to people trying to bump their credit score!! I had a wonderful experience renting here, and would definitely rent from this facility in the future. I will be recommending this facility to my friends and colleagues., Thank you for your services. My only concern was during COVID they started closing down around 3 pm and I was not able to access my storage after that time. It was right before I got off work so i ended up not being able to access my storage for like a month due to my work schedule I got off after 3pm everyday. I hope they are back on to regular operating hours.
Recommended: Yes
Cynthia Longmir
Jun 16, 2020
Jessica was very friendly and helpful.
Jessica was very friendly and helpful.
Recommended: Yes
Espinoza-Ortiz
May 26, 2020
Fast and easy
The day I called to get information, they were able to schedule me in to show me around a the sizes of units available. Since I was unable to move stuff in that day, they Accommodate me to a different day. When that date came around, they treated me well. The process was easy and quick. Highly recommend it.
Recommended: Yes
Michelle
May 10, 2020
So far so good
Nice staff and clean facility!
Recommended: Yes
Diamond Robinson
Jan 13, 2020
great
great, very nice
Recommended: Yes
Traci Diederich-White
Jul 02, 2019
I did not like that I was forced to buy...
I did not like that I was forced to buy a lock on the spot. I already own two locks for storage units. You could have left your own lock on there for me to return with my own later.
Recommended: Yes
Johnny Morris
Jun 22, 2019
Great exp
Everything about P.S is great
Recommended: Yes
Jennifer Valle
Jan 22, 2019
Reserved day before and went in day...
Reserved day before and went in day after, was helped right away and was provided excellent customer service. Went over all detailes quickly and answered all our questions.
Recommended: Yes
Tara Walker
Nov 26, 2018
Fast quick and friendly
Fast quick and friendly. Security is good and clean facilities.
Recommended: Yes
William Hazlett
Nov 26, 2018
Yay!
They are clean units, and very nice people.
Recommended: Yes
Robert Long
Aug 02, 2018
Great place fast service nice and clean
Great place fast service nice and clean
Recommended: Yes
Luis Mendez
Jul 18, 2018
Everything was done fast and simple i...
Everything was done fast and simple i got the unit i wanted and i was in and out of the office in less than 20 minutes
Recommended: Yes
Paula Jones lawrence
Jun 30, 2018
The young lady at counter was very...
The young lady at counter was very helpful & eager to help. I had considered going somewhere eles to see if I could find something more reasonable and closer to my home but because of her eagerness to help me and good attitude I decided to stay and I got my storage. She went above & beyond to help and I greatly appreciate it i
Recommended: Yes
Jennifer Garcia
Feb 27, 2018
girls at the front desk are awesome
girls at the front desk are awesome
Recommended: Yes
Mary Lou Lopez
May 13, 2017
All so helpfully very friendly the location very nice and clean...
Recommended: Yes
ART Carrington
Apr 06, 2017
Great help to me thanks for being so helpful and friendly and to me thanks Art Carrington
Recommended: Yes
Priscilla Brown
Jan 28, 2017
Stephaine was so helpful and excellent in helping me find the right size storage and good location .I came from Anaheim and she waited for me very patient. Thank you Stephanie for going the extra mile for me and assiting me with a better price. Priscilla
Recommended: Yes
Jane Lea
Jan 24, 2017
Employees make the difference
Heather was wonderful. I was making all the arrangement from out of state. I didn't know what I would need. She kept communication and gave me options, she called to check on me and how things were going, and when I met her, she was overwhelmingly kind and helpful. It was alot to move a household in one day. I was glad that I chose this storage because I had called a few others before I talked to Heather. She was understanding and helpful and that is what I needed.
Recommended: Yes
Ashley Carlson
Dec 07, 2016
The service was awesome!
They make booking easy and can accommodate you if you need to reschedule. The facility is extremely clean the units are nice. To top it off the staff is great!
Recommended: Yes
James Ellison
Nov 22, 2016
Terrific experience with Christina and Stephanie! Very professional, courteous, persistence, knowledgeable with their products, and customer service level they set the bar! These ladies went out of their way to look for a specific unit and went above and beyond to look for the best price for me and succeeded!! If your don't rent from this location you guys ar crazy thanks again hermosa team!!!
Recommended: Yes
Mary Harden
Nov 14, 2016
The staff is extremely helpful and polite. Jasmine was our first contact. She was very helpful in choosing the right size. When we go to our storage unit we always look for her car so we can say hi. This facility is across the street from a plant that makes the air smell like vinegar. At first this was a concern but nothing in the storage units smelled like it. All was fine. It was because of the staff that we decided that this was the place for us.
We also visited other storage facilities and even another public storage closer to us, but this particular one won us over because of it's staff.
Recommended: Yes
