Patrick Hanrahan
Feb 22, 2022
Reserved Saturday; was met Sunday and moved in.
This place is secure, convenient, huge, accessible and has great service. I highly recommend it.
Recommended: Yes
Donnell Lassiter
Nov 12, 2021
satisfied
good customer service and very clean
Recommended: Yes
Bernadette Cheek
Aug 01, 2021
Accessible easy
Overall awesome service. All questions answered and requests fulfilled. Once I submitted all required self items (lock, insurance) my quote remained as stated.
Recommended: Yes
Nicholas Asseng
Apr 22, 2021
Great customer service and facility!
Customer service was great! Eric helped us with everything we needed and was very accommodating, he recognized we did not need the larger unit we had originally reserved and saved us some moves moving us to a smaller Unit. Only reason I’m not giving 5 stars is the gate is being fixed at the moment
Recommended: Yes
Sherry outlaw
Jan 31, 2021
Will recommend
Was easy and customer service was good
Recommended: Yes
Jillian Christie
Jan 21, 2021
Easy to find the unit
The unit was easily accessible, and easy to move into.
Recommended: Yes
Y
Jan 05, 2021
Very easy application and move-in process
Couldn't believe how easy your process was! Completing everything online was so convenient!
Thanks!
Recommended: Yes
Cherrelle
Apr 19, 2020
Very convenient
Caught a very good deal just in time!
Recommended: Yes
Dog Mom
Apr 10, 2020
Great space for price
The staff was super friendly and helpful. The space was very large and the unit was a quarter of what I was paying elsewhere. The only downfall is that there is no 24 hour access and the gates lock at 9 pm, so if you are still inside the gates, the gate codes stop working and you are now locked in. There were also some issues to the drywall in my unit - falling down from the ceiling and evidence of a previous leak. Overall better than I imagined for the price.
Recommended: Yes
Ed Guarnieri
Mar 02, 2020
Very pleasant experience
Very pleasant experience. Kandi and Nicole were such friendly and helpful people. The very best of service.
Recommended: Yes
Bill
Feb 29, 2020
Friendly, fast and clean
The manager was friendly and helpful. It took about 5 minutes to get through the paperwork and the unit was clean.
Recommended: Yes
Charlotte
Feb 24, 2020
Wonderful Staff!
Kandy, Donna and Nicole are wonderful. I rented here because of the great reviews, and they matched all expectations. Wonderful service and creative problem solvers!
Recommended: Yes
James Mccluskey
Feb 21, 2020
Kandy makes this property
Kandy makes this property - she is excellent at her job, very helpful and finds the right solution.
Recommended: Yes
Jenifer
Feb 18, 2020
Perfection at the best.
Everything down to the customer service was perfect
Recommended: Yes
Courtney
Jan 28, 2020
Great Price!
Got an awesome unit for a great rate. Kandy was awesome to work with.
Recommended: Yes
Jessica
Jan 28, 2020
Awesome place!
Talk to Kandy she is amazing and super helpful!!!
Recommended: Yes
Mark Palmer
Jan 14, 2020
Raleigh North Carolina Atlantic Ave location
Have used Public Storage a few times over the years, they have always been helpful and friendly.
On the most recent visit Donna helped me, she was very friendly and made the entire experience very pleasant.
Recommended: Yes
Belinda Crawford
Nov 27, 2019
It was raining when my transaction was...
It was raining when my transaction was in process. Ms. Kandy never made reference to it and processed me even with her computer glitches! It froze then dropped eveything. Her demeanor never changed.
Recommended: Yes
Charlene Mazon
Sep 11, 2019
The staff was great!!
The staff was great!!
Recommended: Yes
Jeffrey Bailey
Jul 15, 2019
Great customer service and property
Great customer service, explanation of details and property overview. Very happy with cleanliness of property and storage unit. I always use Public Storage for my storage needs.
Recommended: Yes
James Boone
Jan 17, 2019
I was happy with everything except...
I was happy with everything except being told there was only one unit available at the promotional pricing I got. I felt pressured to get the unit before I needed it in order to not miss out on the promo. It's a great price, but felt like a shady practice.
Recommended: Yes
Holly B.
Sep 11, 2018
I love Public Storage!!!
I love Public Storage!!!! Tammy was the most amazing person! She made the whole process of securing a storage space and understanding rules/ payment a seamless process. She let us see the units and decide which one would be right for us. There needs to be more people like Tammy!!! Give that woman a raise!!!!
Recommended: Yes
Corey Pierce
Jun 04, 2018
Very friendly workers there
Very friendly workers there
Recommended: Yes
William Nelms
Oct 09, 2017
Great customer service by there representative Kandy. She had me sold in less then 5 minutes. Ample storage could learn a thing or two from her.
Recommended: Yes
Tripp Herndon
Oct 09, 2017
Kandy was better than the representative at Ample Storage. She sold me within minutes. She was funny, kind and very insightful. Great space for a great price. Thank you Public Storage.
Recommended: Yes
steelheart764
Oct 07, 2017
Kandy and Helen helped me find a great unit that worked very well. They provided awesome customer service. I will recommend this storage facility to all my friends and family!!!
Recommended: Yes
Chelsea Hinesley
Sep 19, 2017
Very helpful! Kandy was able to answer every question I had in a very resourceful manner. Would definitely recommend this location to anyone!
Recommended: Yes
Emily Deckelbaum
Jul 18, 2017
I worked with Kandy at Public Storage to arrange our reservation and move into the facility. While we ended up having to change facilities due to no availability of a larger climate control unit, she was beyond lovely to work with. She was professional, helpful, knowledgeable, and very kind. I had no problems and wish I could have rented from her. Kandy ensured that I had a positive experience, despite us not being able to rent at her facility. Thanks for your help, Kandy! You're the sweetest!
Recommended: Yes
Dina R
May 24, 2017
Excellent..
Excellent... rep was efficient and friendly... great customer service clean facility
Recommended: Yes
David George
Apr 05, 2017
Cricket is the one helped me move in ...
Cricket is the one helped me move in very professional and polite great experience
Recommended: Yes
Terrelle Moye
Aug 23, 2016
great service and great personnel
The workers here were friendly and courteous. Ray helped me out tremendously. Thanks Public Storage, I would recommend to anyone.
Recommended: Yes
Mashena Muhammad
Mar 17, 2015
wonderful
The service is very professional.
Recommended: Yes
Cornelia Parker
Mar 04, 2015
very helpful, knowledgeable, patient and courteous
Location is excellent and the staff was very helpful with my needs.
Recommended: Yes
Sandi Wells
Jan 15, 2015
They could be better in fixing things that are wrong with their units.
I rented a 20x20 unit. Lady was very nice. I found the sheetrock in the ceiling to be falling out and have told management to no avail. No one has called me back or made any kind of effort to fix this problem. Sandi P. Wells 919-215-0790
Recommended: Yes
Renee P
Aug 13, 2014
Totes McgGoats
Public Storage on Atlantic Ave was awesome. The staff was helpful and friendly and I never had any issues accessing my belongings.. They do make you get 'insurance' on your belongings which is good I guess, but a bummer when you are trying to go the cheap route. All in all a great experience and I would recommend and use them again.
Recommended: Yes
