Aug 26, 2021
the unit we received is dirty! there was broken glass on the floor, looks to be water damage on the wall and the light is missing the string needed to turn it on.
May 17, 2021
Very clean and new
10/10 would recommend. Brand new good location. Plenty of space to pull in a truck and unload
Mar 18, 2021
Amazing Service, So Friendly!
The call answer service was helpful and called around to help me find a unit that fit our storage needs. He was so patient and bright - a nice breath of fresh air after moving out of a stressful situation!
When we arrived at the storage unit office, Deidra was so personable and guided us to where we needed to go and thoroughly explained everything. We felt that she not only was professional at her job but also that she cared for our case personally. It was just so lovely and made the moving steps that much less stressful. What a blessing! We would definitely recommend these services!
Jan 08, 2021
Very nice and just right for what we need ty
Dec 15, 2020
Great place, clean, 24 hours , cheap prices and Great Customer service!!
DENA N MORRIS
Jun 08, 2020
The employee at gold vault was outstanding,very friendly
The best storage unit I ever seen
Apr 22, 2020
Very easy to get to. Very friendly people
So far everything is good! I have had no problem
Joanna Del Toro
Mar 09, 2020
Great customer service!
Great location! Great customer service!
Feb 20, 2020
This was easy process
The customer service was good.
Feb 10, 2020
Just bad customer service
Bad service, hated the experience
Dec 04, 2019
As Disabled Veteran I appreciate how I wastreated, the customer service and the cleanliness of my storage until. Thanks so very much for making my experience so very wonderful.
Nov 11, 2019
You get what you pay for
Staff was friendly but poorly trained.
Sep 14, 2019
I like the space
Loved the guy we worked with and he swept out the unit for us.
Aug 24, 2019
Initial unit wouldn't lock. Moved me without any hassles.
May 27, 2019
easy move in process, no hassles , no extra concerns
May 05, 2019
Reserved unit online, great customer service, helped me find the right size of unit i needed, would recommend this storage facility to anyone.
May 03, 2019
Absolutely love this place. Very friendly and understanding.
May 02, 2019
I signed up with this place because of the value and location. The lady that helped me was very nice and explained everything to me.
Apr 29, 2019
the process was very easy and convenient
Dec 19, 2018
Great place Better price
This is hands down the best customer service I have received from ANY place in Radcliff. The unit was very clean and much better than the price may suggest. Speaking of the price, wow $60 for a 10x10 is the BEST price I saw in this area. I've already recommended them to find of friends just in case they ever need a storage place.
Oct 15, 2018
Very friendly and helpful staff. I called after making my reservation for confirmation and to check total cost. The young lady on the phone was very nice and helpful with all my questions. I arrived later on and the same young lady who answered the phone was there. Again she was very friendly and helpful. Everything she told me over the phone about the cost was exactly what I paid. No hidden costs.
The place is clean and has 24 he access. Which was very helpful when doing late night packing. I would recommend this place to anyone.
Oct 04, 2018
A little tricky to find the driveway but great friendly people
Jul 22, 2018
Great price, great size, very clean. They have climate control too!
Great customer service experience. Great price for a climate controlled big unit. And its very clean inside. Big thumbs up!
James Lloyd Johnson
Nov 26, 2017
everything just fine, excellent service
I really needed another bin but price to high for 3 bins, maybe work something out?j