Aug 31, 2018
Absolutely Amazing Customer Service!
Customer Satisfaction is a definite priority for Safeland Storage. I have no doubt in my mind that my family's things are safe and sound at Safeland and are impressed with the personal service given to each customer. From The cleanly grounds to the warm welcome from the owner/ operator himself Safeland Storage will be my choice everytime.
Jun 20, 2017
Moving in and renting was quick and easy! Definitely a good decision!
Jun 18, 2017
So far, pleased.
Only moved in yesterday, but pleased so far!
Jun 01, 2017
Wow - Safeland is the place to use!
My experience has been nothing, but positive! When I called for information on avaiable units, the representative was friendly and even asked me questions about myself to get me a discount on my storage unit. The office lady is unbelievably accommodating, from placing me in a convenient unit to staying a few minutes late to show me the unit and make sure all my questions were answered. Their pricing is very reasonable and the service is an added bonus!
May 23, 2017
Clean and polite
Great customer service and very speedy
May 21, 2017
Cool inside. Convenient
Very accommodating and understanding of my situation
Mar 27, 2017
Very pleasant working with office representative
Everything was very nice. Easy access to unit.
Jan 29, 2017
Great Facility-one stop moving
Having to Move is heart wrenching..Safeland Storage provided us comfort in our moving..
Great customer service, short time processing, pricing, and cleaniness! Facility is well organized!
May 12, 2016
The lady thats at the front desk was so helpful and easy to talk to and over all juSt great customer service.
Dec 30, 2015
Short term is easy
Walked right in and got just what I needed. Staff was curtious and helpful.
Nov 04, 2015
Great facility to store your stuff. The manager was very helpful and sweet.
Nov 02, 2015
Thumbs up. Good availability of different storage sizes and the hours are almost perfect.
Spare foot staff was very efficient and friendly. Although I had reserved a storage unit for a specific date I had to change my reservation twice and without hesitation they kept the space reserved for me and even called to remind me of my move- in date. The access hours are good but I wish it were accessible a couple hours later. Overall Im very satisfied.
Oct 29, 2015
It was really easy to move in and my reservation was ready when I got there
Oct 18, 2015
Sep 13, 2015
Very straighforward, No problems.
Sep 07, 2015
Aug 27, 2015
It took 45 minutes to get our storage paperwork filled out.
We would not have rented there were we aware that our unit was on the 3rd floor. The paperwork was not done correctly and a different person trying to help me was very confused as to what was going on looking at the paperwork. Most places give you the 1st month's rent free and this one does not.
Aug 22, 2015
My husband and I know stoage, we lived it for 5 years. This is a nice place and the location is wonderful. We were welcomed and treated exceptionally well while there, so your customer service is top notch!
The unit was clean, although I found a dead roach and of course was most excited it was dead. I know these things happen in storage, as does mold mildew and other things. We put damp rid and also cedar in the unit to keep things smelling nice and would recommend all people do that always! Even climate control can get iffy. I wish there was a light in the unit, but the hallway did have pretty effective lighting.
Thanks, I think we will be happy here.
Aug 18, 2015
The staff was very helpful in all stages of the move.
Tye staff recommended a bigger unit for me because they thought that would fit my stuff better, and they were right as everything just fit. Not only that, I got a good price on the extra space. They were helpful when I had questions and made me feel valued. I'll definitely recommend this storage company to my friends and family.
Aug 15, 2015
They made it easy!
It was a seamless move in process. Nice people to work with too!
Jun 15, 2015
Good service, good price.
Has heat but no air conditioning. Good price
Jun 13, 2015
I worked security systems in Iraq, I see holes. I have stuff of little monetary value so I'm not overly concerned. The locks for the doors which are sold are good quality. Cameras are as good as the person watching... a good deterrent.
May 17, 2015
Smooth move in.
Friendly staff, move in was a breeze. Access to unit is easy and secure.
Apr 02, 2015
nice location hand carts make it easy to move things
Seems to have to security camera etc. Good location.
Mar 05, 2015
Very helpful and wonderful associates at Safeland III, plus, I got a great, easily accessible unit for a good price.
Aug 31, 2014
Easy access. Covered area to unload without your stuff getting wet. Multiple floors definitely slows things down waiting for the lift, but no problems getting an almost 8' long buffet into it and upstairs. We're happy with our experience.
Jun 25, 2014
mixup fixed up
Somehow the facility canceled my reservation on the day when I needed the storage and truck, but they found both for me asap and gave me a credit for my troubles. Nice people to deal with there, clean and safe seeming facility. I would recommend.
Apr 02, 2014
have friends that had to move out of house and went online reserved unit online went to facility next day and the lady working showed me unit sizes and let me know that they would need a larger unit to fit their stuff.....she was very friendly and helpful,like the hours to utilize the facility
Jan 14, 2014
Friendly staff. Easy to use.
Dec 03, 2013
Good location and the staff was very good. Had reserved a unit and the woman behind the desk told me that it had a pipe in the middle of it, took me to see it and then offered a different size at a discounted price.
Oct 29, 2013
Fast, easy and convenient.
Oct 22, 2013
The call back was very courteous, fast, and informative. The in-person experience was even better with an extreme sense of care and customer service. The paperwork process was efficiently handled while I moved in.
The facility was neat and felt secure.
Oct 02, 2013
Sep 17, 2013
Had an excellent and easy experience!
Feb 08, 2013
Great place with wonderful people in charge.
This facility is the best because of the people who run it. Liz is wonderful and has worked with me through some difficult times. I would recommend this storage facility to anyone.
Aug 23, 2012
The storage unit is not what makes this a wonderful place, it is the people who run it.
All of the employees and especially the owner are very accommodating and just plain good people.
Jul 31, 2012
access denied update
everything is great now, recomend it to everyone
Jul 30, 2012
the first 2 days our access codes would not work. the after hour contact does not check the messages until the next day. On top of that when we did get in they forgot to remove the lockon our unit. very stressful
Jul 26, 2012
quick and friendly
Jul 01, 2012
two thumbs up!
Jun 28, 2012
I've been storing here for about 2 years now and the staff has been very helpful, especially when I was downsizing to a smaller storage. The facility is safe and secure, I have never had an issue.
May 07, 2012
Great Place To Store!
I came to this storage because the prices here were unbeatable! They match any of the competitor's prices. On top of that the customer service was really good, they were so helpful and provided me with great access to my unit. I would recommend this place to anyone because the facility is very new, with an on-sight manager and you cant compete with their deals!