Joyce wildon
Mar 24, 2024
Great office help
The office manager was throughal in setting me up with a unit- was very friendly, and professional—explaining everything I questioned; even showed up “early” the morning (we moved our belongings in) when I had neglected to find out to exit.
Thankyou so much
Joyce wilson
Recommended: Yes
Teena G
Jan 15, 2024
Quick Clean Rental Unit
The ladies in the office are nice - Clean unit!
Recommended: Yes
John Hatcher
Sep 16, 2023
Happy with my choice.
Denise was very informative and helpful. The process went well and the unit was very clean.
Recommended: Yes
Mike McDonell
Jun 04, 2023
Good experience
Very friendly and helpful and knew what she was doing.
Recommended: Yes
Chris clopton
Dec 09, 2022
Good service
They were helpful over the phone and the pricing was the best in the area.
Recommended: Yes
Chris Swanson
Nov 02, 2022
So far so good
Good facilities, price is a little higher then Competitors.
Recommended: Yes
Brian
Oct 04, 2022
They made the process very easy.
Very easy and very friendly.
Recommended: Yes
Tim
Sep 24, 2022
Great service
Very quick and easy spare foot saved me 14 dollars per month and 50% off 2 months rent
Recommended: Yes
Steven Hunter
Aug 09, 2022
Great service and rates!
Nice facility with excellent service. Crimson made my check in easy and I would definitely recommend this place to others.
Recommended: Yes
Dustin
Jul 25, 2022
Awesome
Definitely a well kept place, very affordable. Easy access. Great place.
Recommended: Yes
Alex
Jun 19, 2022
Excellent
When I was looking storage for my RV trailer only Better Storage Solution gave me all services what I needed
Recommended: Yes
楔慮
May 23, 2022
Customer service was great
Customer service was great. Everything went smoothly
Recommended: Yes
Sarah
Apr 24, 2022
Storage
Very happy with the entire experience. From the gentleman helping me find the best available deal to move in
Recommended: Yes
Kathleen Shriner
Mar 29, 2022
Customer service is great!
Customer service ( Melissa) is great! I love that I was able to reserve a space whether I took it or not, it was a huge convenience for me. Please get this place a faster computer because when you have the movers there with the loaded truck, it shouldn't take 45 minutes to get through registration so they can unload,....especially when paying by the hour for their service. Please consider offering higher insurance for tenants. Also, please consider giving additional time to supply insurance information because insurance companies need the lot number and other information and you do not give that information until after I have supplied the insurance. Customer service worked through that all with me fortunately.
Recommended: Yes
Tamie W.
Dec 03, 2021
Office managers are terrific
My husband and I looked at all the options out there for storage, we chose a better solution first off for price, second the first month 50% off. I booked it and then talked with the sweetest person on how the process worked.
Next day my husband goes to do paperwork and take belongings there and when he gets home I realize that the 50% off the first month was not applied. I call and speak to another gal that was just as sweet who got right on it and remedied it.
I am very happy with our choice and would recommend them to anyone.
Recommended: Yes
RICHARD Sgarra
Nov 30, 2021
Easy to book and move in.
Would recommend!!!!!!!!!!!!!!!!!
Recommended: Yes
Mark
Nov 12, 2021
The best customer service we’ve seen in a long time.
Great service. Friendly and helpful. Convenient location and clean. Went out of their way to help and accommodate us.
Recommended: Yes
Carol Lynn
Oct 21, 2021
Lizzie a wonderful lady, gave excellent service.
Very good customer service, thank you Lizzie.
Recommended: Yes
Kevin Phipps
Sep 20, 2021
Computer issues and management isn’t interested in fixing!
Took too long to check in and there are no public restrooms!
Recommended: Yes
Erin Brooks
Jul 23, 2021
Nice people
I only had one day to find a storage and this was the only place I could find they were playing and pretty easy to get in
Recommended: Yes
Bob Neuman
Jul 21, 2021
Very pleasant experience and professional manager
From reservation time to confirming storage unit was extremely fast. The customer service was very professional and humorous.
I would recommend this business anytime to anyone.
Great experience!
Recommended: Yes
Dale ruperd
Jul 07, 2021
Perfect hospitality
Rhena was awesome, if you want good service with no hassle come to this place
Recommended: Yes
Jerry Hartley
Jun 11, 2021
Need more room to access space.
Very friendly and helpful! Could use more room to access space. Backing trailer into spot difficult due to limited space.
Recommended: Yes
Eileen Bury
May 22, 2021
very convenient location
I spent a lot of time searching for storage solution before I found this place. Pros: The facility is very clean and the location is ideal for my needs. They also offer a variety of sizes to suit your needs. The price, though not the cheapest, was lower than most,( before the added cost of mandatory insurance provided by them). They do have access hours that are an hour later than most,(10pm).
Cons: Access hours- like most facilities, they don't offer 24 hour access, which is preferred by most people. Some of us work later shifts. Mandatory insurance from them, no electrical outlets(which most places don't provide), low lighting, & big hole at the end of my row, which sucks because you can't avoid it.
Overall, comparing to other facilities, I'd give it a 4 or 5
Recommended: Yes
David Byrum
Apr 19, 2021
Great employees. Nice facilities. Highly recommended
Highly recommend this facility. Great employee and price
Recommended: Yes
Chadd Aldrich
Apr 12, 2021
Fast and easy move in experience
Good customer service. Fast and easy move in. Very secure location
Recommended: Yes
Robert Vincent
Feb 05, 2021
2nd rental at this site
Needed a 2nd unit immediately as first unit filled when movers unloaded. Ross took care of the rental so there was no lag time in getting unloaded!
Recommended: Yes
Tina Mcneely
Jan 12, 2021
Easy freeway access
Place is decent, easy on and off the freeway...friendly manager, went there for the price but there is an added $21 insurance fee per month that made it more than I anticipated. Still appreciate the discount for the first two months!
Recommended: Yes
Suzanne glass
Jan 11, 2021
潇摯
There is a leaking crack in the concrete wall. Hopefully they will seal it
Recommended: Yes
Andrew
Jan 04, 2021
Friendly staff, clean units and great prices
Needed a last minute storage unit as part of our move and stumbled upon this place. They had the best prices in town and very good promo codes. Very happy with my experience
Recommended: Yes
Amber G
Jan 04, 2021
Definitely recommend!
Great customer service, resonpsive, great rates, secure storage would definitely recommend!
Recommended: Yes
Dan Bondra
Nov 22, 2020
Great location and a nice property!
It’s really all you could ask for in a storage facility
Recommended: Yes
Roxanne M Tuttle
Nov 17, 2020
Easy access from highway, clean, great customer service!
When I walked into the facility, I was promptly greeted by Ross and a smile. Ross is professional, polite and able to answer all of my questions. Ross's explanation of the policies was clear, concise and easy to understand.
My storage unit was clean and has easy access.
I have already recommended to others.
Recommended: Yes
Mark Rednall
Jul 25, 2020
Professional and courteous
The staff were very courteous and professional and made moving in very easy, I would recommend this facility
Recommended: Yes
Ron
Jun 21, 2020
Yes I did already. Easy and very helpful and very friendly...
Ditto of summary statement. Would not hesitate to recommend to relatives..
Recommended: Yes
KEN
Jun 03, 2020
Very professional
I showed up about 10:00 AM Saturday morning and when they asked my name . They were ready to get me checked in.
Recommended: Yes
Steve Smith
May 27, 2020
Definitely recommend
Alena and Ross went above and beyond to help me get into my unit over the Memorial Day Weekend. I had truck problems and they helped with contacting Penske and all around were great. Awesome customer service and fair pricing, even a move in special !!
Recommended: Yes
Ty
Nov 24, 2019
Franklin
A++
Perfect location, secure facility, accessible! Great customer service. Easy online booking! Priced right......................................
Recommended: Yes
Glenda
Nov 09, 2019
Great place to store important belongings
The price is a little high BUT these units are true size. My unit is huge compared to others who tout the same dimensions. Very clean and quiet. I am confident that my belongings are safe
Recommended: Yes
Robert Curnow
Oct 23, 2019
Great experience.
Reserved unit online, then called to get questions answered. Person at the desk was very friendly and knowledgeable. When I showed up in person the unit was ready to go and paperwork was painless. I would recommend this facility!
Recommended: Yes
Clinton
Oct 22, 2019
Good place
Just right size for what we néeded.
Recommended: Yes
George Smiledge
Sep 10, 2019
Outstanding Customer Service
Property manager explained everything and went with me to check the parking location and make sure that my needs were met. The first month was prorated and the next two months were the 50% discount making sure I got the full value. Thank you so much.
Recommended: Yes
May Mobley
Sep 02, 2019
Clean and secure facility
Friendly and helpful customer service and the pricing is fair.
Recommended: Yes
Kenneth B Busch
Jun 30, 2019
Reasonable prices, clean and available for use a lot of hours.
I got the storage unit guaranteed online. So, when I went there the next day, they had the information and I only had to sign a few papers. Very organized, very quick!
Recommended: Yes
Amber Gangon
Apr 13, 2019
Great pricing and excellent customer service!
I would highly recommend this storage business. Pricing can't be beat and staff friendly and accommodating.
Recommended: Yes
Breanna Berkowitz
Apr 08, 2019
Best Price and Friendly People
They had the best prices I could find, helped me with all my questions and I have no complaints. I hope my experience continues to be this great!
Recommended: Yes
Becky
Mar 20, 2019
Quick and Painless
Got me in and ready to go quickly, friendly manager. Great price too. Thank you!!
Recommended: Yes
Ron DeArth
Mar 18, 2019
Friendly and responsive staff.
Price is very competitive and staff was very responsive and quick with the paper work.
Recommended: Yes
Diann
Mar 08, 2019
Was good
Too much snow infront of the units and in the driveways. They could use with some snow removal on a regular basis.
Recommended: No
Charlie
Jan 30, 2019
Great
Very nice facility and people very clean and orderly easy to find
Recommended: Yes
Heather
Jan 19, 2019
Pretty good place.
I needed a storage unit at last min and managed to get it the day I called about it. They have this thing where you can reserve it for free so you know you have it.
Recommended: Yes
