May 02, 2022
Great place to store belongings
It would be nice if the loading dock were a bit larger. Had to wait quite a while last time we weâre there.
May 02, 2022
Great place and great staff
Clean, open a times I needed it, and super nice staff members
Apr 15, 2022
The place is secure and clean, really great price for what you get.
The customer service was great, he walked me through everything and the pricing is amazing for what youâre getting. I got half off for two months and paid for the first two months + deposit + lock and key + insurance all for under $200. For someone with not a lot of money and a need for a good secure storage space, this is the perfect choice for me. 100% would recommend to anyone else. The fact that you need a code to get in and to go up the elevator makes it feel very secure.
Apr 04, 2022
Excellent staff and spaces.
Best storage units and good professional staffing.
Apr 02, 2022
Unit was broken into first week we had the unit .
Not good...not secure ...not safe
Apr 01, 2022
So far so good
So far I'm OK. Except there's alott of traffic. After the office closes
Mar 18, 2022
Clean , bright and secure
Craig did a great job explaining everything. It was really nice that he seemed to know everyone by name. The facility was super clean ,bright, and secure.
Mar 01, 2022
I wish there was a maybe option. Both good and Bad. Must have patience
I wish there was a Maybe option for recommending this facility to a friend. The staff is helpful and does there best with what they have to work with. So there are pro's mainly around staff.
However, the facility seems to always have issues. The entry door often breaks and doesn't allow entry without management coming to assist and have it fixed again.
The elevators seem to always have issue and one has been down for quite some time. This makes me wonder about getting stuck inside.
The parking is horrible. If you are lucky to get one out of the three spaces available for loading and unloading then its ok. I have went for a quick drop off to find 13 different cars packed into 3 slots, parked over top each other, and down fire lanes. Kudos to management out there maybe trying to help. They recently put islands in the busy street out front and you have to drive far out of the way if coming from wrong direction just to get into lot.
The facility itself is clean and management does its best to keep people living out of lockers to a minimum. They generally come after office closes or on weekend. So there are a lot of positives, just functionally difficult to deal with and have to have a lot of patience. Most people are friendly, but some are just angry and no patience like rest of world so come prepared.
I really wish there was a indoor facility in Gresham
Jan 03, 2022
Totally fine, clean, as advertised, good security.
Only gave 4 stars because pricing is a little high, but on average with the industry (they're all expensive these days). Other than that it's a tight ship over there, I don't worry about my stuff, despite the neighborhood.
Jan 03, 2022
Great place, great customer service
Craig was extremely nice and helpful
Oct 04, 2021
Terrible customer service.
I removed my items from storage before the first, and made sure I got it done before the office closed. I cleaned up the unit, and removed my lock. When I went to the office to tell them it's now unoccupied there was no one in the office. I tried calling back later and no answer. I called back early the next morning and was told there was nothing they could do and still charged me for a FULL month's rent. Wouldn't even budge trying to work with me. I don't recommend renting here. Also their storage carts are so jenky that it will shake all your items off and break them unless you stop every 10 feet to adjust.
Oct 03, 2021
Very nice and clean, but more after hours security would be nice.
After hours there were multiple people hanging out and slipping in and out of the open door without a code. I'm pretty sure there is someone living on the 2nd floor in the NE corner of building. We even heard them telling their dog to be quiet. I won't be going at night. This is my only reason for reducing by one star.
Sep 23, 2021
Thanks I had a great and easy process
Sep 04, 2021
Quick and almost painless.
Clean, seems secure. Parking area isnt secure. Anyone can just walk in the area.
Sep 01, 2021
Great nice people ð Welcome you each time pay bill
Great New Building and Friendly Service
Aug 18, 2021
Exactly what I was looking for the manager was great and helped out a lot.
Jul 29, 2021
Friendly and Secure
Office help was outstanding. Very quick to get into a unit. Don't bother looking any where else for storage needs!!
Jul 19, 2021
Great value, facility and customer service.
This place is so affordable, very clean and the staff is friendly and helpful. I would recommend this place to everyone I know.
Jul 04, 2021
The neighborhood is sketchy but the facility is brand new and clean. The staff are very nice.
Monica L. Ross
Jul 01, 2021
Very pleased so far.
Only been a customer for a month, so far so good.
Jul 01, 2021
If I need storage space againâ¦
The pricing was fair and reasonable. If I needed to use a storage space again Iâd pick them. John the manager went above and beyond for me. Highly recommend this place. Thank you everyone.
Jun 01, 2021
We are happy to find a storage unit so close to our house. The woman at the front is very nice and made it super easy to get set up with our unit. The storage area inside is very clean. There are some issues to be aware of though. We have been there twice now and both times there has been people parked there for a long time. Often it does not seem they need to be there that long but they are hanging out there and meeting other people to chat. We went there yesterday and there was someone there who had left his truck in one of the parking spaces ( there are not very many) and then went over to visit with someone in their car who had been in the storage unit and was parked in the fire lane. The first time we came there after setting up our account there were three people unloading a huge amount of bike frames, tires, wheels, etc. of both adult and childrens bikes. Most of these were taken apart. The guy kept saying that they were donated to them. Of course our first suspicion was that these were stolen bikes that had been taken apart so they could not be identified and that they are storing them there to hide them and possibly put together in the storage unit to resell. I suspected that we would have people with suspicious behaviors at this location because of the neighborhood. We were hesitant to rent here because of this issue. We do not feel like we can trust many of the people that frequent this storage area so we always make sure our car is locked and never leave anything unattended. We hope that security is keeping a good eye out for people loitering, staying in the parking places too long, and any suspicious behavior inside and outside the storage spaces.
May 04, 2021
Best Storage Facility in PORTLAND!
I'd have to say that this is by far the best storage facility that I have rented from in the Portland metro area. The office staff is friendly and very helpful. Marissa in the office is great! I would definitely recommend this place to friends and family without a doubt.
May 04, 2021
competitive prices,good location,climate controlled
May 03, 2021
Friendly Staff, very clean, parking is an issue.
Very clear and friendly staff, the only complaint I have is about parking and access to the main door 3 parking spots for the size of the building are not great. I've already arrived and had no place to park and the place is only partially full. Once all the units are sold I imagine this will be a large issue.
Apr 13, 2021
Marissa is the best!
The lady at the counter who's name I think is Marissa was so incredibly helpful. She gave me and my buddy water when she saw us struggling to move some fairly large gym equipment. Overall she was just really knowledgeable, friendly, and you can tell that she knows what she's doing.
Mar 03, 2021
Good place to go. Would recommend.
The staff was super nice and friendly. They made me feel welcome. Any questions I had they answered. The place was clean and nice.
Jan 24, 2021
Had a really nice and easy move in here. Helpful and friendly staff