Jun 28, 2019
Just moved. All good
Customer service good. Storage unit clean.
Apr 29, 2019
Very clean facility and Sean was so easy to work with
This was a very easy transition and Sean was extremely professional in getting us going with our rental.
Apr 07, 2019
Really Friendly and Helpful Staff
When I reserved the storage unit, they called me to say they got the reservation and that there were other units available. I wasnât able to make my reserved day and time, however, they told me I can come the next day, and still have the reservation, which was much needed and helpful, because moving is already stressful enough. They were so sweet in showing the area and the storage units and giving all the information needed and asked. This place has the best customer service!
Mar 31, 2019
Well Kept Facility
This facility is very clean, well-kept. Sean, the manager, was extremely helpful, personable, as well as detailed. The unit itself is easily accessible and in great condition.
Jan 18, 2019
Review of services
Great service! Quick, easy, and convenient.
Aug 06, 2018
Was a amazing experience with them!
Aug 21, 2017
recommended storage place
a nice location, great service and a convenient access to the storage places.
Could improve on the storage cleaning â but a minor thing.
Aug 20, 2017
Easy to get storage during a busy move
Smooth interaction the entire time and painless to sign up and start moving items in. Nicer facility than those I've used in the past and the price was great.
Sep 28, 2016
Good location good price
The place is big, easy to access.
The staff is very friendly.
Mar 16, 2016
Fantastic customer service
Clean, secure, and friendly service
Dec 28, 2015
Convenient for me
It's nice that you don't have to get out of your car to get in the facility
Apr 29, 2015
Best customer service and best price in town
Apr 16, 2015
everything went very quickly and smooth...EASY!
Jan 06, 2015
Moved in on Sunday - closed. No worries though. Kiosk available 24/7 plus wonderful button for assistance that actually provides a real person to assist with registration on kiosk. Very helpful and convenient!
Dec 14, 2014
friendly, efficient, seems to be in good hands.
Sep 04, 2014
Fast, fair pricing, secure and clean...free truck use a plus...all add up to a great deal and a happy customer!
Sean was extremely professional and helpful. I ended up taking a larger unit than what I originally reserved online, more convenient since it's one of the drive up types...though no pressure at all from Sean. Insurance costs at $9 a month rather steep though for only $2000 of coverage, my only grip, buy that seems standard and otherwise very happy about this transaction.
Aug 31, 2014
Clean facility and helpful staff!
We chose this storage facility because it was closer to us, cleaner, more secure, and a reasonable price compared to other storage facilities. Very pleased with our choice!
Jun 04, 2014
Very nice and Friendly Staff
I really love the family atmosphere how staff process your request. I moved from Coast-Coast and I picked this storage to storage my stuff for temporary period of time. I really recommend this to anyone who like to have storage in and around Pleasanton,CA.
Aug 10, 2013
Extremly well managed!
Aug 02, 2013
Excellent!!! Shawn is a great facility manager and friend. Always helpful. Always friendly and professional
Aug 02, 2013
Good customer service. Thank you Tad.
Jul 31, 2013
It's a bit far for me but otherwise everything is OK. Loaner truck was a big help.
Jun 24, 2013
Sean, the manager was accomodating and helpful. The day I arrived, however, he was off and another helper was there. She was very friendly, but unable to make any decisions, and she left 2 hours prior to stated closing time. Very frustrating. The hours are pretty good, I do not like the lockdown after 9pm feature, as I often come home after wrk and have to hurry to get in and out by 9pm. Price fo second unit was not as good a value as the first one, I believe the helper was not empowred to make any decisions on pricing.
May 15, 2013
Overall a great experience during a stressful move. Staff was very friendly and accommodating
Mar 27, 2013
Service was Excelent!
Best service I ever had! CUSTOMER SERVICE DOESN"T GET BETTER THEN THIS!
Jan 31, 2013
Great customer service!! Sean was way cool and helpful. He gave me the full run down of the joint and kept me at ease that my stuff would be safe. Prices are not bad and the facility itself is very secure. Glad i chose these guys over a few other local places and i plan on being there for a long time. Thanks!
Ramona "Lisa" Schlicker
Sep 06, 2012
Great customer service!
i am a new at renting a storage unit, but their professional service made everything go smoothly. They were very kind with changes I requested for the size of the unit, and the day and time for use of their free rental truck. Everyone I dealt with was experienced and knowledgable. The free moving truck was large and ran great. I give my positive reccommendation!