Richard Eller, MD
Jul 27, 2023
Clean and secure facility
Well maintained and very clean facility. Security measures are good. Limited on-site support. Office staff is often not around.
Recommended: Yes
Heath Morris
Oct 05, 2022
Secure and clean storage facility
Perfect storage. Clean and good instructions for entry.
Recommended: Yes
Camryn
Jan 20, 2022
Fantastic
Amazing pricing and great customer service
Recommended: Yes
Melissa Snyder
Sep 03, 2021
The customer service is great!
The manager made the entire process easy and fast. There was no problem whatsoever.
Recommended: Yes
CM
Feb 11, 2021
Give Beverly a raise she was fantastic.
Beverly was fabulous, knowledgeable and very professional.
Recommended: Yes
Brenda
Jul 14, 2020
Easy Peasy Lemon Squeezy
Move in was quick and easy. Very clean.
Recommended: Yes
TexasRenter
Jul 06, 2020
Decent short term, indoor storage option.
Storage facility was exactly as described. No issues.
Recommended: Yes
Valerie
Jul 04, 2020
Clean facility, easy access
Process was very easy. Facility was clean. Only complaint is they do not have very very many carts available to move your stuff
Recommended: Yes
Jamie
Jun 30, 2020
Clean place and friendly staff!
I reserved my unit online and came into the facility to finish the paperwork. It was a very easy process and was in out in 5 minutes.
Recommended: Yes
Taylor D. Holland
Jun 25, 2020
The entire staff at this Tennyson...
The entire staff at this Tennyson location are wonderful. If there is a problem, they fix it and they really care about your experience and treat you like a real person..
Recommended: Yes
gregory a boshart
May 29, 2020
Clean, Quick and Easy
I will recommend this facility to all my friends and family. Very Clean, Quick rental procedure, and easy access.
Recommended: Yes
Cassandra
May 23, 2020
Facility
Customer Service is great. My only not so good view is that there is only one ramp entrance into the facility. It hasn’t been an issue for me, as of yet. The security of the facility make sure up for that though!
Recommended: Yes
Latresse Hill
May 15, 2020
Great customer service
Great customer service
Recommended: Yes
Naheem
Apr 20, 2020
Great storage in Plano, TX
This facility is very clean and the front desk associate was very helpful. This was my 1st time using Public Storage.
Recommended: Yes
Carrie
Apr 07, 2020
Great space
Clean space with a very friendly staff.
Recommended: Yes
Elizabeth
Mar 12, 2020
Overall great experience so far
So far, I have had a wonderful experience renting a storage unit from this location. I received satisfactory customer service and have had no issues with the building or my storage unit. To make it even better, I was able to rent a storage unit twice the size of my old unit for less than I was paying for the smaller unit. More space and saving money, I cannot complain. Highly recommended.
Recommended: Yes
Tomas Rocha Gonzalez
Feb 04, 2020
Thanks for excellent service!
Thanks for excellent service!
Recommended: Yes
Jiles
Jan 08, 2020
excellent staff
excellent staff, clean locker, well lit
Recommended: Yes
Terry Degarmo
Jan 07, 2020
New customer
Facility was spotless. Employees on site were pleasant and knowledgeable. Obtained a storage locker quickly. Hand carts were available for use.
Recommended: Yes
Joseph
Dec 27, 2019
Best value. Very nice facility
Very friendly manager. The facilities are very well kept and very secure. Lots of equipment to help you move in. Terrific price.
Recommended: Yes
Ashley Pendleton
Dec 24, 2019
Quick, Easy & Kind
Beautiful, new location. Staff is very courteous. Temperature controlled storage. I got a 5 X 10 unit & it's exactly what I needed to store my extra seasonal decor. Very clean & has a map to find your unit. They have palette type things that roll, you can use them to load up your boxes and easily take them to your unit or car.
Recommended: Yes
JWS
Dec 16, 2019
Very good service.
Very good service.
Recommended: Yes
Joshua Conley
Oct 23, 2019
Awesome Storage Place!
Great location, clean, spacious, and friendly staff! Reserving online was quick and easy, made our move in very stress free!
Recommended: Yes
Sathishkumar Ganapathy
Oct 09, 2019
Excellent storage with temperature...
Excellent storage with temperature controlled.
Recommended: Yes
Joshua Raeburn
Sep 11, 2019
Easy to reserve online
Easy to reserve online. Staff was great while checking in. Location itself is easy to access but closes too early, it'd be nice to have access a bit later than 9pm, maybe until 10 or 11
Recommended: Yes
Nick
Apr 03, 2019
New facility
New facility
Recommended: Yes
Mr Mcgee
Jan 24, 2019
I was a little thrown when I found out...
I was a little thrown when I found out after I arrived at the location that a lock has to be purchased instead of using my own lock. And that I have to purchase insurance from you as part of my monthly fees. None of this is listed on the website where your online special is listed for $1. Just like the admin fees are listed for $24, you should also list the info about the insurance and the lock costs.
Recommended: Yes
Norm N.
Jan 02, 2019
Great experience except the insurance
Great experience from reserving online through signing for the unit. I must say the only issue I have is the fact that you MUST insure your items in storage. the least monthly amount is 11.00 per month. This seems to be a lot just to store items. Plus this was not mentioned anywhere I found until I was doing the paperwork. One should have the choice to insure ones property or not to insure it. It did not set well with me since I was being forced to insure stuff I really do not care to insure.
Recommended: Yes
Hao Cui
Dec 18, 2018
I would give a five star if I wasn't...
I would give a five star if I wasn't informed the cylinder lock before my move in. It caught me cold handed. It was a quality lock but an option not given while I am ready to move in. If it can be stated on the website .org by a staff it would not affect my very positive experience with public storage.
Recommended: Yes
Fort Worth Steeler
Dec 07, 2018
Great experience
Great experience. I trust my stuff will be safe. Kyle explained the whole process.
Recommended: Yes
John Bishop
Jul 17, 2018
Exceptional service.....very clean...
Exceptional service.....very clean property and good working equipment!!!
Recommended: Yes
Gennifer
Jun 05, 2018
Oh my gosh....it's LOVE!!!!
Oh my gosh!!!!! I LOVE MY PUBLIC STORAGE!!!! The location is new, clean, safe, climate controlled, organized, it is all I expect when protecting my families valuables! The staff is knowledgeable and friendly I was extremely impressed.
Recommended: Yes
