Julianna McGoon
Jun 05, 2023
Excellent facility with professional support staff!
A seamless and convenient process from start to finish. Also great staff who were extremely helpful. I would definitely recommend this facility to anyone looking for storage units. 5 Star rating for sure!
Recommended: Yes
Mia Brown
Feb 28, 2023
Thank you Taylor
Thank you Taylor for working with me in person to achieve what I expected. You're the best and the end result was more than I expected. You went above and beyond to help me find what I needed. Thank you
Recommended: Yes
Janel s
May 29, 2022
Run fast to another storage place
Don’t do it. Office staff has horrible customer service. Public storage as a whole isn’t the best company to rent from. I will be moving my storage as soon as I can because of the treatment I have received & witnessed. They also should look into extending their gate hours to something other than business hours.
Recommended: No
Anastasia
Mar 15, 2022
周慮歳
Fast easy and efficient way to get a unit.
Recommended: Yes
Tony Garshasebi
Jul 26, 2021
10'x15' Storage
I just moved in on July 24, I'm happy so far.
Recommended: Yes
Roxchell Santee
Feb 24, 2021
Don’t like the changing of access hours
I don’t like the fact that right after I moved into the storage unit they charged the hours from 6-6pm The hours of access was the reason I chose this storage in the first place Had the hours been 6-6 before I moved in I would’ve never chose this location I’m mad about the access hours now Please change the access hours back 6 o clock is too early to close to the customers
Recommended: Yes
Dominic
Jul 22, 2020
Clean , easy to move in
Easy to move in , clean locker space , 10x 10 locker was the best price around and provides more then ample room for what I need
Recommended: Yes
Susan Sajad
Jun 26, 2020
Quality storage
I was extremely happy with the customer service I received when I recently had need to get short term storage. From the initial call of inquiry, Richard answered my questions. Then on my way to the facility I received a courtesy call from Tina letting me know someone would be there to assist me. Margarite, at the main office, took care of getting me the best storage option for my needs. I would highly recommend Public Storage to anyone.
Recommended: Yes
JOSHUA
Jun 18, 2020
Clean and helpful
The staff was helpful and the building and unit were spotless
Recommended: Yes
Aarica
Jun 01, 2020
Great customer service for a first time storage user
Great customer service I received from the front desk staff and they were very friendly.
Recommended: Yes
Dinkleboo
Mar 23, 2020
Totally pleased with Bobby and Chelsia's Customer Service!
Totally pleased with Bobby and Chelsia's customer service at 25709. I really can't understand company policy on transferring storage unit from one person to another. We're a nonprofit, providing donated books to low income children. Prior President requested that unit be taken out of her name and transferred to someone else in the nonprofit.,
Apparently Public Storage doesn't allow transfers. We had to move out of our existing exterior unit. No other exterior units available so we were offered an interior unit which is much less convenient but cheaper. Having trouble understanding the unreasonable policy. We were willing to move out of the unit, have it assessed and then move back in. Suggestion was not an option. Would suggest that management review this policy an evaluate each situation on its on merits.
Recommended: Yes
Lesieli
Feb 23, 2020
I am very pleased
Great service , thank you Margaret for everything.
Recommended: Yes
Parris Chestnut
Feb 01, 2020
Everything I expected and more
Everything I expected and more. Quality location and quality customer service.
I couldn't ask for more.
Recommended: Yes
Daphne Taylor
Jan 21, 2020
Very nice storage place
Very nice storage place. Management very professional and courteous. Would recommend to friends and family to use.
Recommended: Yes
Jenny Rivera
Nov 04, 2019
Great Unit and great service
Facility is very clean and very easy to get to. The security doors are amazing and the units are well-lit and very spacious...
Recommended: Yes
Carmen Leon
Sep 17, 2019
Ericka was great
Ericka was great! I'm glad I choose to go with them ??
Recommended: Yes
Alisha Gray
Sep 11, 2019
Very clean secure and the staff was...
Very clean secure and the staff was wonderful
Recommended: Yes
Reiner Bautista
May 28, 2019
Awesome service from the staff
Awesome service from the staff. Margaret helped me out and she was great. Answered all the questions I had and was very knowledgeable. The place was clean and the security seemed spot on.
Recommended: Yes
Victoria Quincy
Apr 03, 2019
The moved in was a smooth transition...
The moved in was a smooth transition your staff was very accommodating thank you
Recommended: Yes
Ingrid Bechtel
Jan 07, 2019
Staff professional and advising
Staff professional and advising
Recommended: Yes
Raul Colon
Sep 06, 2018
Great service clean area and safe I was...
Great service clean area and safe I was very satisfied
Recommended: Yes
Saundra Martinez
May 24, 2018
Insurance is a disappointment
The employee was helpful and honest. But it left me feeling that even with the most insurance- my items will not be safe. I was also disappointed that Public Storage only covers up to $5,000. I feel most people's living rooms are nearly that amount alone.
Recommended: Yes
Lena Cooperwike
Apr 02, 2018
Excellent
Excellent - no reservations, I would recommend this company to anyone.
Recommended: Yes
kazi fried
Jun 20, 2017
Margaret is great! She is helpful and informative. Her positive attitude is infectious!!
Recommended: Yes
Alberto Pulido
Jun 06, 2017
The property Manager Margaret was ...
The property Manager Margaret was awesome and great customer service..Friendly atmosphere.
Recommended: Yes
Jason Schuitemaker
Apr 09, 2017
Andrea is awesome, very friendly and professional. She easily answered all of our questions which left us feeling very confident with our decision to store here at Public Storage.
Recommended: Yes
Nicholas Evers
Mar 27, 2017
Great experience Bobbie was very polite and helpful and made the process easy as possible I recommend everyone come here for their storage needs
Recommended: Yes
Darrell Joseph
Feb 11, 2017
Margaret is very friendly and helpful. It is not to much that she can't help me. Great customer service skills and always keep me with a smile. Thanks for all your help.
Recommended: Yes
Alice Davis
Dec 13, 2016
Policy & Procedure
Very good Customer Service. However, I am recommending that if the Consumer makes a mistake or change happens within 1 day, that you be allowed a refund of monies. I had an unusual situation and contacted the storage place immediately. NO REFUND! MARGARET was excellent and allowed me to transfer to a dmaller unit (that I may or may not use). Thanks for listening.
Recommended: Yes
Ludi Aleman
Dec 03, 2016
Great customer service! Andrea was so helpful and gave us all the information we need it. The facilities are really clean and the unit was in great conditions. We just had to get our unit here. If you're looking for a storage place this is a great location.
Recommended: Yes
Brett Enos
Nov 09, 2016
Excellent customer service
Excellent customer service skills very polite and professional
Recommended: Yes
Priscilla Duarte
May 31, 2016
Fantastic!!
Alyna and Margaret where awesome thank you so much ladies for making my move into your facility a painless one!! You guys rock!!
Recommended: Yes
Amelia Buckskin
Feb 26, 2014
public storage was convenient and the staff was very helpful.
Pubuc storage was convenient and the staff was very helpful.
Recommended: Yes
