Nov 10, 2020
The facility was clean
Overall the experience was good. The registration process was not smooth.
Feb 28, 2020
Took her time out on her lunch time to complete contract. Excellent customer service.
Jan 21, 2020
Great Service, Hidden Costs Not Advertised
Only complaint is the additional $15/month in insurance. Didnât realize it would be that much every month, will check to see if my renters insurance will cover it. Also didnât know I had to pay for the $20 lock.
Jan 20, 2020
Decent prices for the space
For the area the prices are pretty good, units are in good repair.
Nov 11, 2019
Honest and clean
Honest and clean
Oct 16, 2019
Friendly staff at secure location
Friendly staff that provided thorough discussion of needs and options, prompt and efficient rental process.
Jun 11, 2019
The process was easy
The process was easy!!! Did most of it on line. Cheryl was AMAZING, very friendly and helpful!!
Jun 04, 2019
Cheryl was outstanding
Cheryl was outstanding. She is excellent at her job and a real asset to Public Storage.
May 10, 2019
The Pickerington location is great
The Pickerington location is great. Clean, friendly and easy access.
Jun 11, 2018
Derick was awesome
Derick was awesome. Professional, and engaging. Assisted me with meeting my needs. Thankyou Cindy
Apr 11, 2018
Super place! It's clean, safe, and convenient. The lady at the office is absolutely wonderful!
Mar 05, 2018
Daric was extremely helpful and...
Daric was extremely helpful and thorough!
Feb 09, 2018
Very knowledgeable on the products
Very knowledgeable on the products, fast and courteous
Sep 08, 2017
A+. Clean, well maintained, secure
Easy to deal with. Nice people. Clean, well-kept facility. Security cameras everywhere. Great experience. Cheryl in the front office was clear, informative and knowledgeable.... and made signing in, a breeze!
Aug 29, 2017
One of the best storage facilities I have ever been to. quick answers, awesome prices and a really friendly staff. Highly recommended.
Jul 18, 2017
Cheryl, the manager, was very super friendly. I applied online for a storage unit for my car and I was greeted by phone, she left a very nice concise yet informative voicemail message. I arrived and she provided some of the best customer service I've had in a long time. She went over everything there was to know about the rental agreement and it was very easy to understand. We took a golf cart ride to the unit I was renting and completed the inspection. And we made sure that my gate code worked. Thanks Cheryl for making my sign-up for the storage unit the best!
Jul 17, 2017
Juanita was very helpful and informative about the unit that I picked out for me and my family.
Jun 15, 2017
Juanita is always awesome and very informative!! Great employee!!! I felt very secure leaving my treasures in her care!!
Ruth Ann Garand
May 30, 2017
clean, well maintained facility. Cheryl in Pickerington, Ohio is an excellent "desk, reservation" staff member.
Apr 28, 2017
Very clean property, nice size units, secure. Teresa was very helpful and made sure we had everything we needed. Also easy to get in and out of and moving around with a large trailer or truck is no problem.
Nov 01, 2016
Easy check in process, secure facility and extremely clean.