SmartStop Self Storage - Phoenix - E Baseline Rd

4715 East Baseline Road
Phoenix, AZ 85042
20 reviews
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
$80.00 - $388.00
Available Units: Show All
5' x 10' Unit

Climate controlled, Interior

1st Month Rent Free

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $80.00

per month
No CC Required
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5' x 10' Unit

Climate controlled, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $87.00

per month
No CC Required
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10' x 5' Unit

Climate controlled, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $88.00

per month
No CC Required
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10' x 5' Unit

Climate controlled, Floor 1, Interior

+50% Off 1st Month Rent

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $99.00

per month
No CC Required
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10' x 7.5' Unit

Climate controlled, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $107.00

per month
No CC Required
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10' x 10' Unit

Climate controlled, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $149.00

per month
No CC Required
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10' x 30' Unit

Drive up, Outdoor access

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $388.00

per month
No CC Required
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About
Features
  • Elevator available
  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Electronic gate access
  • Handcarts available
  • Moving supplies for sale
  • Manager lives on-site
  • Rent due on 1st of each month
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)
4 out of 5 stars - based on 20 reviews
Customer Reviews
Mary Oct 06, 2021

Clean and tidy place

I was given some inaccurate information while I viewed the facility the day before I moved in. I am yet to measure the storage space because I do believe the space is smaller than advertised. This issue caused me much anxiety and difficulty.

Recommended: Yes

Leticia Henderson Sep 30, 2021

Super nice

This place has great customer service and they're super nice

Recommended: Yes

Maria Ortiz Sep 10, 2021

Beware of hidden fees…

Overall I liked the premise however; was not made aware of 2 things… 1. Must insure the unit or pay $11 per month with them 2. Must take a cylinder lock or pay $20 with them. Had I been informed I would have been prepared.

Recommended: Yes

Ira Williams Jun 14, 2021

Perfect

Its nice, cool and secure. The guy that helped me helpful and nice. Property was well kept and guarded. Love it

Recommended: Yes

Denny Bigelow Jun 10, 2021

deals. Air conditioning units.

I like things so far. Let’s see if everything works out for everyone. Positive things should happen. No worries here.

Recommended: Yes

Denny Bigelow Jun 07, 2021

Great prices cool air conditioning plenty of availability.

I like this place so far. Great discounts. A little farther drive from where I’m staying. Dirty hallway’s around. Hours of operation are nice. Thanks

Recommended: Yes

Kendra Jarrett Jun 05, 2021

Good pricing and customer service

Good pricing and customer service

Recommended: Yes

Bee Jun 01, 2021

hidden fees

One person working, long waits. They will require you purchase insurance that they have, they don't tell you this ahead of time so you can try to get your own. They will also require you purchase their special lock even though other locks will fit. I had a lock that would work. I saw some other units with regular locks. They will raise your monthly rate as soon as they can.

Recommended: No

Teresa Huffaker May 30, 2021

Great

The person helping me was wonderful, however he needed help there was a long line waiting

Recommended: Yes

Cathey May 26, 2021

I feel safe in this facility

Over all the place is clean. Every one I have dealt with has been very helpful. When I moved my stuff in I realised the unit I got was not large enough. The process of getting a larger unit was seamless and quick.

Recommended: Yes

Kevin May 25, 2021

It'll work.

The only thing I would say is that they need a second front desk person when they are expecting more people to show up and the call center needs to do a better job of setting realistic expectations it was about double out of pocket what I was told.

Recommended: Yes

Caitlin Whitaker May 22, 2021

Nice and easy

Easy and quick, helpful staff

Recommended: Yes

Barb May 21, 2021

Waited an hour to move in hard to get ahold of person on site.

They charge you hidden fees even though you verify costs before. They say you have to use their lock that they charge for but I have pics of people with regular locks on. Charge insurance required. Charge charge charge.

Recommended: No

Belinda May 19, 2021

Amazing- Super clean, modern and great staff. 5 STARS

Most beautiful storage I have ever seen! BIG, NEAR, CLEAN and cold AC. WOW

Recommended: Yes

Cole Hegland May 09, 2021

Very clean, easy move in

Quick move in and very clean! Easy access and great price.

Recommended: Yes

Louann May 06, 2021

Nice place with easy access.

The customer service is really great.

Recommended: Yes

Michael Wagner May 04, 2021

Not enough desk workers

I'd say if I try to call it's always busy and not enough front desk workers it's eom, common sense. Needs ventilation quite warm inside.

Recommended: Yes

michael Wagner May 03, 2021

needs fans

Place is cooled but man the air is stagnant and warm. Hard moving into when it's hot inside.

Recommended: Yes

Shari Blank May 02, 2021

Scott was awesome!

We are so lucky to have found this facility! It is clean and safe. Perfect for wgat we need!!

Recommended: Yes

Haylee Apr 22, 2021

It’s okay, don’t go in and try to leave past 10. You can’t.

I got a nice price on a unit however while making a drop off I went in the gates at about 9:45pm and got my stuff to my unit then pulled up to the gate to leave at 10:07pm and received a nice “it’s past hours, call site manager for assistance” message. Well, intercom didn’t call anybody, nobody works past 5 I suppose, called every number you can find for this place including one that was left on my paperwork and nobody answered any of those either. Ended up having to call 911 to get a cop to let us out with a special key. Asked the kid who works there about it and he said “your lease says 5am-10pm” but nowhere did it state if you go in BEFORE 10pm but try to LEAVE at 10pm you will be trapped inside with no way out but calling the cops because no one at this business answers their phones. I had about an hour to run through all the paperwork and yes, they failed to mention that one. No explanation on why no one bothered to answer their phone no apology for being locked in, nothing. If the kid would have said we’d be locked in at 10pm that’s on me but he did not, so if you get a unit here...don’t go any time around 10pm.

Recommended: Yes