Oct 06, 2021
Clean and tidy place
I was given some inaccurate information while I viewed the facility the day before I moved in. I am yet to measure the storage space because I do believe the space is smaller than advertised. This issue caused me much anxiety and difficulty.
Sep 30, 2021
This place has great customer service and they're super nice
Sep 10, 2021
Beware of hidden feesâ¦
Overall I liked the premise however; was not made aware of 2 thingsâ¦
1. Must insure the unit or pay $11 per month with them
2. Must take a cylinder lock or pay $20 with them.
Had I been informed I would have been prepared.
Jun 14, 2021
Its nice, cool and secure. The guy that helped me helpful and nice. Property was well kept and guarded. Love it
Jun 10, 2021
deals. Air conditioning units.
I like things so far. Letâs see if everything works out for everyone. Positive things should happen. No worries here.
Jun 07, 2021
Great prices cool air conditioning plenty of availability.
I like this place so far. Great discounts. A little farther drive from where Iâm staying. Dirty hallwayâs around. Hours of operation are nice. Thanks
Jun 05, 2021
Good pricing and customer service
Good pricing and customer service
Jun 01, 2021
One person working, long waits. They will require you purchase insurance that they have, they don't tell you this ahead of time so you can try to get your own. They will also require you purchase their special lock even though other locks will fit. I had a lock that would work. I saw some other units with regular locks. They will raise your monthly rate as soon as they can.
May 30, 2021
The person helping me was wonderful, however he needed help there was a long line waiting
May 26, 2021
I feel safe in this facility
Over all the place is clean. Every one I have dealt with has been very helpful. When I moved my stuff in I realised the unit I got was not large enough. The process of getting a larger unit was seamless and quick.
May 25, 2021
The only thing I would say is that they need a second front desk person when they are expecting more people to show up and the call center needs to do a better job of setting realistic expectations it was about double out of pocket what I was told.
May 22, 2021
Nice and easy
Easy and quick, helpful staff
May 21, 2021
Waited an hour to move in hard to get ahold of person on site.
They charge you hidden fees even though you verify costs before. They say you have to use their lock that they charge for but I have pics of people with regular locks on. Charge insurance required. Charge charge charge.
May 19, 2021
Amazing- Super clean, modern and great staff. 5 STARS
Most beautiful storage I have ever seen! BIG, NEAR, CLEAN and cold AC. WOW
May 09, 2021
Very clean, easy move in
Quick move in and very clean! Easy access and great price.
May 06, 2021
Nice place with easy access.
The customer service is really great.
May 04, 2021
Not enough desk workers
I'd say if I try to call it's always busy and not enough front desk workers it's eom, common sense. Needs ventilation quite warm inside.
May 03, 2021
Place is cooled but man the air is stagnant and warm. Hard moving into when it's hot inside.
May 02, 2021
Scott was awesome!
We are so lucky to have found this facility! It is clean and safe. Perfect for wgat we need!!
Apr 22, 2021
Itâs okay, donât go in and try to leave past 10. You canât.
I got a nice price on a unit however while making a drop off I went in the gates at about 9:45pm and got my stuff to my unit then pulled up to the gate to leave at 10:07pm and received a nice âitâs past hours, call site manager for assistanceâ message. Well, intercom didnât call anybody, nobody works past 5 I suppose, called every number you can find for this place including one that was left on my paperwork and nobody answered any of those either.
Ended up having to call 911 to get a cop to let us out with a special key. Asked the kid who works there about it and he said âyour lease says 5am-10pmâ but nowhere did it state if you go in BEFORE 10pm but try to LEAVE at 10pm you will be trapped inside with no way out but calling the cops because no one at this business answers their phones. I had about an hour to run through all the paperwork and yes, they failed to mention that one.
No explanation on why no one bothered to answer their phone no apology for being locked in, nothing. If the kid would have said weâd be locked in at 10pm thatâs on me but he did not, so if you get a unit here...donât go any time around 10pm.