Public Storage - Phoenix - 8150 N 24th Ave

Clean but not enough carts

Overall easy experience. Staff was very helpful. Drive in port nice to have..but would benefit from having more carts.

Recommended: Yes

Convenient

I found this place at the perfect moment in a lucky day with the right prices! Moving and storing your two bedroom furniture in two days with almost no help Is not easy!! The fact that I got this unite eso easy it took minutes on line, got extra boxes at their office and the customer service is refreshing, made the whole experience a really fun one!

Recommended: Yes

Smooth

Everything was easy. I like it that way

Recommended: Yes

Excellent Customer service!

I reserved my unit online. I had a follow up call to make sure I didn't have any questions and made sure I had received my text message with the gate code and instructions. When I got there the young man was happy to explain the entrance process. I did love that you pull into the actual building to unload, perfect in this Arizona heat.

Recommended: Yes

Everyone I felt with was very helpful

Very satisfied with all I felt with .friendly and helpful.

Recommended: Yes

Really affordable

Spacious and clean unit. Elevator was dirty and main door was gone due to a customer driving into it. Staff is very nice

Recommended: Yes

New Facility with Temporary Bargains

This is a new facility, and right now there are some bargains to be had since storage in Phoenix seems pretty overpriced to begin with. The managers were helpful, but there are not enough carts for the amount of units for moving your stuff in and out especially at the first of the month. Also, not really easy to get into and out of if you have a rental truck or anything larger than a car to transport your items. Is very clean though, and a large facility.

Recommended: Yes

Excellent customer service

I would recommend this facility to my friends and family.

Recommended: Yes

Super helpful staff, but facility needs to be cleaned

Great price for 10x20 unit. Helpful and friendly staff. The facility needs serious cleaning. My unit itself was clean though

Recommended: Yes

Great experience quick and easy paperwork and move in

The paperwork was easy and explained price was fair (I got a 10x22) payment through the app is easy to set up and move in is is easy

Recommended: Yes

Move in experience was so so

seems ok. codes didn't work. I had to wait awhile for property manager to return to get that fixed. Big exit Garage door was broken. Was not able to enter garage. I had to unload everything outside and bring through a pedestrian door. Unit is clean. Elevators are dirty from use. It will probably work.

Recommended: No

Overall great

Storing here is such an efficient process and some of the promotions are unbelievable! The only downside was that one of the doors to the loading area was not functioning when I arrived.

Recommended: Yes

Good value for the size, amenities, and location

Good value for the size, amenities, and location. Front office friendly and knowledgeable, clearly explain the process, timelines, fees, expectations. Storage unit clean and maintained. Interior loading bay needs to be cleaned and maintained better throughout the day and monitored for people picking up their items and not leaving them or trash behind, e.g. discarded cardboard boxes, food and drink containers were left in boxes next to elevator walls for 2 days.

Recommended: Yes

Top Notch Service...Great Office Personal...Very Friendly...

Had A Great Experience When I Had 1St Arrived And The Facility...Had A Great Welcome...Everything Was Explained To Me Very Clearly...Jose A Sosa...Checked Me In Went Over Everything With Me Explaining All The Details How Things Worked...Showed Me Around Took And Showed Me Where My Unit Was...IтАЩve Never Been Greeted Like That At A Storage Facility Such As The Visit I Had On 4/29/21 Jose Just Had A Great And Super Attitude Great Young Man...IтАЩm Very Happy For Choosing Prime Storage For Our Belongings...I Guess ThatтАЩs Why The Boss Man Made The Choice To Call It Prime Storage...Because They Offer тАЬтАЭPrime ServiceтАЭтАЭ Thanks To All The Staff Members For Making My Visit And Thanks For Prime Storage To Be Here...Now Our Stuff Has A Cool And Very Tidy Home To Live In...ЁЯЩГ

Recommended: Yes

A solid place to put your stuff in a questionable area

Interior storage is decently clean, and well climate controlled but there was garbage sitting in the freight elevator.

Recommended: Yes

Everything u could ask for... They got their bases covered.

First storage I have ever rented. I didn't know what to expect but I was very impressed. The facility is immaculate and feels very safe.

Recommended: Yes

Clean facility and overall friendly staff

The move in was a little crowded but still went smoothly. Most employees were very helpful, especially Jeremy. The facilities were very clean although the elevator was a little dirty but that’s to be expected with such high traffic that day. Overall I am very satisfied with my experience and would recommend this place.

Recommended: Yes

Great price easy reservation

Everything was good, could use better directions to finding our unit

Recommended: Yes

Awesome

simple took 10 min and he was very professional.

Recommended: Yes

Great customer service

I think that this has to be nicest storage ive ever been to . Great customer service and it was actually very fast to see sign and be ready to store my stuff

Recommended: Yes

Very Nice Rental Location

New, clean, well maintained, friendly customer service, reasonably simple location to access from I-17, simple online/phone app contact-free options for rental, payment, etc.

Recommended: Yes