Jul 11, 2022
Excellent Customer service!
I reserved my unit online. I had a follow up call to make sure I didn't have any questions and made sure I had received my text message with the gate code and instructions. When I got there the young man was happy to explain the entrance process. I did love that you pull into the actual building to unload, perfect in this Arizona heat.
May 05, 2022
Everyone I felt with was very helpful
Very satisfied with all I felt with .friendly and helpful.
Jun 12, 2021
Spacious and clean unit. Elevator was dirty and main door was gone due to a customer driving into it. Staff is very nice
Jun 10, 2021
New Facility with Temporary Bargains
This is a new facility, and right now there are some bargains to be had since storage in Phoenix seems pretty overpriced to begin with. The managers were helpful, but there are not enough carts for the amount of units for moving your stuff in and out especially at the first of the month. Also, not really easy to get into and out of if you have a rental truck or anything larger than a car to transport your items. Is very clean though, and a large facility.
May 29, 2021
Excellent customer service
I would recommend this facility to my friends and family.
daniel james centilli
May 24, 2021
Super helpful staff, but facility needs to be cleaned
Great price for 10x20 unit. Helpful and friendly staff. The facility needs serious cleaning. My unit itself was clean though
May 20, 2021
Great experience quick and easy paperwork and move in
The paperwork was easy and explained price was fair (I got a 10x22) payment through the app is easy to set up and move in is is easy
May 07, 2021
Move in experience was so so
codes didn't work. I had to wait awhile for property manager to return to get that fixed.
Big exit Garage door was broken. Was not able to enter garage. I had to unload everything outside and bring through a pedestrian door. Unit is clean. Elevators are dirty from use.
It will probably work.
May 06, 2021
Storing here is such an efficient process and some of the promotions are unbelievable! The only downside was that one of the doors to the loading area was not functioning when I arrived.
May 03, 2021
Good value for the size, amenities, and location
Good value for the size, amenities, and location. Front office friendly and knowledgeable, clearly explain the process, timelines, fees, expectations. Storage unit clean and maintained. Interior loading bay needs to be cleaned and maintained better throughout the day and monitored for people picking up their items and not leaving them or trash behind, e.g. discarded cardboard boxes, food and drink containers were left in boxes next to elevator walls for 2 days.
Apr 30, 2021
Top Notch Service...Great Office Personal...Very Friendly...
Had A Great Experience When I Had 1St Arrived And The Facility...Had A Great Welcome...Everything Was Explained To Me Very Clearly...Jose A Sosa...Checked Me In Went Over Everything With Me Explaining All The Details How Things Worked...Showed Me Around Took And Showed Me Where My Unit Was...Iâve Never Been Greeted Like That At A Storage Facility Such As The Visit I Had On 4/29/21 Jose Just Had A Great And Super Attitude Great Young Man...Iâm Very Happy For Choosing Prime Storage For Our Belongings...I Guess Thatâs Why The Boss Man Made The Choice To Call It Prime Storage...Because They Offer ââPrime Serviceââ Thanks To All The Staff Members For Making My Visit And Thanks For Prime Storage To Be Here...Now Our Stuff Has A Cool And Very Tidy Home To Live In...ð
Apr 13, 2021
A solid place to put your stuff in a questionable area
Interior storage is decently clean, and well climate controlled but there was garbage sitting in the freight elevator.
Apr 07, 2021
Everything u could ask for... They got their bases covered.
First storage I have ever rented. I didn't know what to expect but I was very impressed. The facility is immaculate and feels very safe.
Apr 02, 2021
Clean facility and overall friendly staff
The move in was a little crowded but still went smoothly. Most employees were very helpful, especially Jeremy. The facilities were very clean although the elevator was a little dirty but thatâs to be expected with such high traffic that day. Overall I am very satisfied with my experience and would recommend this place.
Mar 28, 2021
Great price easy reservation
Everything was good, could use better directions to finding our unit
Mar 27, 2021
simple took 10 min and he was very professional.
Mar 26, 2021
Great customer service
I think that this has to be nicest storage ive ever been to . Great customer service and it was actually very fast to see sign and be ready to store my stuff
Mar 10, 2021
Very Nice Rental Location
New, clean, well maintained, friendly customer service, reasonably simple location to access from I-17, simple online/phone app contact-free options for rental, payment, etc.