S burd
Dec 03, 2022
Headache
Waited on hold for 45 minutes, just to be told that cant help me!!!!! Very frustrating!!!! Not user friendly when trying to pay bill! Just a real shitshow if you ask me!
Recommended: No
Michael
Aug 15, 2020
Great service and helpful staff
Great service and helpful staff. Climate controlled units are clean and cooled via air conditioning.Would recommend this facility to those in need of a clean, safe area to store their belongings.
Recommended: Yes
Kathryn
Jul 24, 2020
Thank you!
The storage facility customer service was very professional and informed. All Covid-19 safety protocols were adhered to and appreciated. Thank you for everything!
Recommended: Yes
Antonio Miller
May 22, 2020
Great customer service....customer service
Great customer service....
Recommended: Yes
Ken Olson
Feb 04, 2020
Easy sign up.
Easy sign up.
Recommended: Yes
Steven Dascoli
Nov 29, 2018
Very friendly staff but not the...
Very friendly staff but not the greatest area.
Recommended: Yes
Carla Waite
Aug 24, 2018
I always use Public Storage because of...
I always use Public Storage because of the outstanding service and convenience. The staff always has been friendly and helpful and I always feel safe leaving my things in their care.
Recommended: Yes
Ray W.
Jul 02, 2018
Mike
Mike, the manager was very nice and was very helpful. I appreciate how easy it was to set up the rental. Thanks again for being so helpful and kind....
Recommended: Yes
William Marshall
Apr 11, 2018
Celeste was very pleasant
Celeste was very pleasant, accommodating and extremely knowledgeable about all the ins and outs of getting a space rented. .
Recommended: Yes
Francis Johnson
Mar 06, 2018
Great facility easy access
Great facility easy access, clean. Friendly staff.
Recommended: Yes
Karen G
Feb 19, 2018
Great service and fair price
Dave was friendly and fast.
Recommended: Yes
steven heighes
Jun 14, 2017
Dave is awesome! He knew the right size of storage I needed . I actually picked one that was going to be to small . Easy access, definitely will use again! you can also pick how many months you want .
Recommended: Yes
Toni Wright
May 04, 2017
Wonderful customer service - Dave assisted me with all my questions and concerns as well as offered advice that was beneficial to my storage needs. I used Public storage in the past and have always have the same wonderful customer service. I love this place for its Cleanliness, convenient locations and best of all Top Notch Customer service. Thank You
Recommended: Yes
Jeannie Blakley
May 02, 2017
Rene was extremely helpful. She made the task of chosing options very easy. The office was very clean as was the entire premises. You could use a few more just like her. Thanks.
Recommended: Yes
Naomi Perez
Apr 12, 2017
I am currently in the process of moving, unfortunately I passed my grace day period under the impression that my apartment would be ready before 6 day grace period and I occurred a late fee. When I arrived to Public Storage location #07021 I was helped by one of your great team members on management Rene. Rene was very helpful, knowledgeable, SHE EVEN HELP ME SAVE MONEY, and helped me with removal of my late fee with the one time courtesy call. I am sure glad I picked this storage location with the friendly service, professional atmosphere, and very well cleaned area through the lobby and units. Thanks so much Rene you are greatly appreciated.
Recommended: Yes
Jacqueline Beard
Feb 17, 2017
Clean professional courtesous
People were polite helpful
Recommended: Yes
Susan Allaire
Jan 24, 2017
Good place to store items.
The clean well lit buildings make it a great place to store all items!
Recommended: Yes
Ann Taylor
Apr 27, 2016
Superstar in customer satisfaction
Rene was the superstar who tracked my need for storage three weeks in advance. She called me regularly to make sure my needs were accommodated when the movers arrived..
Recommended: Yes
Jessica Peckham
Apr 26, 2016
rene s was super nice and helped me so much.
They help u so ur not going to waste ur money on a big one u don't need for what I had.And I'm so happy she did cuz everything fix just like she said.awesome location and super clean.
Recommended: Yes
Bob B
Feb 10, 2016
Nice and easy!
Pleasant and painless.
Recommended: Yes
Roberta English
Feb 15, 2015
Reflections on sign up and move-in
My initial contact with Renee was terrific; all went very well! My move in day was a Sunday and there was a different gal there. She was very rude and not very helpful. Our unit was locked and we needed the key to unlock Public Storage's locks and get moved in - on a Sunday, a day off for most and 2 delivery men on the clock. And to top it off, it was one of the warmest, earliest days of 2015. It took almost 30 minutes for her to pull herself away from a front desk customer (who said for her to go help us), to unlock the unit for us!! Bad, bad customer service!!!!
Recommended: Yes
