Rolandd
Jan 04, 2024
Very good experience
Very friendly and helpful staff. Thx Rosie.
Recommended: Yes
Cara Judge
Sep 18, 2023
Better off elsewhere
Upon renting a unit, not even a week later, get a notice rent will be raised. It was raised 5 times in a year. Although they have made improvements, my issues stemmed from now previous manager who took my address off my license even though I stated it's not correct. Did not change my number in their system and did not have any way to contact me to let me know my payment had not gone through when I had lost my debit card and it took a month for new one. Went to pay, wasn't allowed to and a line was placed on my unit. If you have an outdoor unit, beware the leaf blowers come though and all that crap goes under the door in your unit. A number of homeless were always found hanging around. Look for a fixed rate storage place! They still won't answer a phone but at least it's no longer a call center you reach and they did call back within reasonable time
Recommended: No
Shannon cordell
Aug 07, 2023
Excellence
Great service! I appreciated all their assistance.
Recommended: Yes
Lakamyan shelvin
Jun 07, 2022
Great place and stress free
The lady at the front desk was very helpful and knowledgeable she was able to answer any questions that I had and help me figure out what size unit I would need for my things would definitely recommend this place
Recommended: Yes
cheryl klepper
Feb 02, 2022
Love the morning staff member; very affable
Overall Complex and individual stalls very clean
Recommended: Yes
Richard Marshall
Feb 16, 2021
Excellent customer service
Fast and easy. Great service and seems very secure.
Recommended: Yes
Jessica Schacherbauer
Apr 21, 2020
Very Friendly staff and was quick...
Very Friendly staff and was quick process to get a storage
Recommended: Yes
Timothy And Regina Junior
Apr 21, 2020
I am really impressed with everyone...
I am really impressed with everyone that helped me during this process. The people that you hire are amazing!!! Jenn R., At your Arizona location on 19th really made me feel like this is the only company I will ever store my stuff with. She was very knowledgeable and kept a smile on my face. I would say that everyone should be like her at Public storage, but they are. Thank you for being there and keeping us all safe in the process!
Recommended: Yes
Maylena Hutchins
Apr 17, 2020
Love them
Love them. Everyone is awesome
Recommended: Yes
Gary M
Mar 06, 2020
Through the last 15 years or so...
Through the last 15 years or so, we've had many different storage needs. Our experience at Public Storage was, by far, the best. The access to our unit is very easy and the site manager went out of her way to work with us offering suggestions as to how to best accomplish what we needed to do.
Recommended: Yes
Don Duck
Mar 06, 2020
The staff are professional and very...
The staff are professional and very experienced, very efficient and genuine. Lynn was very pleasant and cheerful as well as helpful.I felt like she had my best interest at heart. You should give her a pay raise. DD
Recommended: Yes
Christina Pelaez
Mar 05, 2020
My Storage Review
I made a reservation online and with in a few minutes they called me up to verify when i will be coming in so they have someone at the location. When i showed up they where ready and explained everything in detail it was a very fast process i was like wow I would recommend this place to everyone if you need a storage
Recommended: Yes
Robert Mile
Dec 13, 2019
Very easy to rent
Very easy to rent. Everyone is professional and polite. I am impressed by the straight up honesty.
Recommended: Yes
Saundra Snyder
Jul 16, 2019
Jennr was a fantastic help on my move...
Jennr was a fantastic help on my move in day. She made the process of renting a storage facility quick and efficient.
Recommended: Yes
Timothy
May 13, 2019
Great !!!
Great !!! Friendly people who come to help you with your visit!!
Recommended: Yes
Chiquita Higgins
May 07, 2019
easy process good people
it was an easy process and good people
Recommended: Yes
Lindia Derousse
Jan 08, 2019
Very nice staff
Very nice staff
Recommended: Yes
Devanne Miranda
Dec 17, 2018
First time renting
I got a great deal 1/2 off 1st months rent. If you book online they have great deals. I needed storage for moving purpose so hopefully we'll be out next month if not it was perfect size the largest one to store a 4 bedroom belongings. The only thing are the admin fees and the lock fees it's 1 time but didn't know those would be applied. Other than that easy access open until 9pm I wouldn't be out that late anyway but good to know.
Recommended: Yes
Gail McKenzie
Nov 14, 2018
Very Clean And Excellent Management.
Very Clean And Excellent Management.
Recommended: Yes
Andre Wadsworth
Oct 17, 2018
TJ was very helpful and kind.
TJ was very helpful and kind.
Recommended: Yes
Good Service
Oct 11, 2018
always appreciate the service of Public...
always appreciate the service of Public storage lockers.
Recommended: Yes
Barbara
Oct 02, 2018
Jen made it simple and easy
Jen made it simple and easy. She provided detail information and obviously knows her stuff.
Recommended: Yes
Carlene G. Haskie
Sep 22, 2018
Excellent customer service!
Public Self Storage on Camelback and 43rd Avenue is simply put, amazing. I came upon them by chance, found them online because they were open on Sundays. They had an amazing move-in special and very decent prices for the size unit I was looking for. I came in and the customer service was beyond expectations. Every company should follow their example. Friendly, courteous, very helpful, quick (they don't waste your time) and they go above and beyond to get you what you need. The lot and their units are very secure. To top that off, the storage units are inside and climate controlled! I was definitely not expecting that, it was bonus. I highly recommend this place to anyone looking for a great deal and the best customer service around.
Recommended: Yes
Ramona Cruz
Aug 03, 2018
They are super cool
They are super cool. Regardless ur past history with them they still rented to me. Thanks guys.
Recommended: Yes
Roger
Jul 04, 2018
Was a quick and easy
Was a quick and easy process
Recommended: Yes
Elizabeth
Oct 30, 2017
Safe, Clean and Easy Storage
Staff was helpful and very friendly. The location was clean and safe. I loved having the extra security of a gated facility and knowing that there were routine lock checks every night. And you definitely can't beat the price!
Recommended: Yes
Alicia Rossi
Jun 19, 2017
Good service
There was a mix up between the online reservation and what was available in person. However, JennR got it fixed right away and everything was smooth sailing from there.
Recommended: Yes
Rita Athari
Jun 16, 2017
Jennr is one of the best employees I've had the pleasure to deal with. I met her 5 years ago when myself and my family moved to Phoenix from Canada. She has always been helpful, friendly and wonderful every time I visit the facility. Now everyone I know has a container at this public storage because I can't stop recommending them!! Thank you Jennr for always being great
Recommended: Yes
Paula Ladd
Jun 09, 2017
Jenn R was very organized and professional with all our move in needs! Thanks so much!
Recommended: Yes
Shannon Pizana
Jun 08, 2017
Thanks Jenny for great service. Was Every easy to take care of everything
Recommended: Yes
Murray Mason
Apr 26, 2017
Good severe and very good people.
Good severe and very good people.
Recommended: Yes
Nancy LaBelle
Apr 08, 2017
Sandy was great at taking care of me. I was a little surprise about the lock. It is a different type of lock. Jenn R did explain how it works. Great team work.
Recommended: Yes
Ashley Palacio
Mar 27, 2017
Jen and Stella went above and beyond these girls are awesome! Great custom service. They have great rates, storage is a nice clean safe place to store your items!
Recommended: Yes
Ginarey Perez
Mar 14, 2017
Amazing experience!
The property is very well taken care of, I feel confident that my personal belongings will be safe here. Doug was very friendly and explained everything on the contract, he is the definition of an exceptional employee !
Recommended: Yes
Monica
Mar 01, 2017
Great place
Very nice people!!
Recommended: Yes
Alexis
Feb 22, 2017
Impressed
I am a new user and was concerned. From the first step on property I felt at ease. The location is very good for me and Jennea was very knowledgeable and answered all my questions. The hours are convenient for me as well.
Recommended: Yes
Irene Schellerdavis
Feb 18, 2017
Safe good storage
Good,clean storage units, very helpful assistants, and i have recommended public storage..thank u..
Recommended: Yes
Scott Acridge
Nov 01, 2016
Thank you for all your help
It was very easy to get storage and that they held it for us. Thank you
Recommended: Yes
Charles Fink
Oct 19, 2016
They made it easy to go with them
They made it easy, often when you have to move out in a hurry you might not have a lot of cash, so their one dollar move in was very helpful.
Recommended: Yes
Karen Paulsen
Sep 07, 2016
Clean Efficient and Friendly
I recommend this facility to anyone and everyone.
Recommended: Yes
Catina Bernard
Aug 24, 2016
fabulous
Very good customer service
Recommended: Yes
Marlo Stradling
Aug 11, 2016
Ask questions. .....
No mention on Web site when I was researching storage options, had to purchase Public Storage lock and insurance. $11.00 per month added to rental price plus a one time fee to purchase special locks.
Recommended: Yes
Kathrine Zack
Jul 08, 2016
Friendly professional service and great price.
Great customer service and knowledgeable staff. Will refer them to anyone who's in need of a storage facility.
Recommended: Yes
Jef Schnackenberg
Nov 25, 2015
Wonderful Experience
I was looking for storage and found Public Storage...great experience,easy place to come to and totally filled my needs. Stella is the total bomb and a sweetheart, very awesome woman, with a great attitude, which made my experience very positive!
Recommended: Yes
Crystal Palmer
Sep 29, 2015
Polite friendly lots of space
good price for your size thank you
Recommended: Yes
Paul Askew
Jul 22, 2015
Great place to store stuff!
Signing up was easy and painless! We got our keys and could start moving right in. The hours are great as well for working people.
Recommended: Yes
Anissa Rowe
Jul 13, 2015
Convenient Service
The location of the Public Storage I used was less than a mile away from my new home, so it was very convenient to store my things there for about a month until I received the keys to move in. There was a promotion for the 1st month to be charged only $1, but of course there are other fees like activation and so forth so this was a bit deceiving but not unexpected. Otherwise, the cost was still not outrageous. Everything was in good condition and bug free when I came back for it. This investment was definitely worthwhile in my situation!
Recommended: Yes
Marta Whitely
Mar 20, 2015
I like Public Storage
You might not be the cheapest, but you are the best. You are clean, neat, convenient and keep good hours. The grounds are well kept. This is the third time I have rented a storage unit from you.
Recommended: Yes
Lonnie Perrone
Dec 16, 2014
Very friendly place
They explained everything and answered all my ????
Recommended: Yes
Patricia Rukanzakanza
Nov 17, 2014
杯潤
Gate access box should be in a more convenient location so you don't have to get in and out of your car. This could be dangerous at night.
Recommended: Yes
Lenny Mayers
Feb 13, 2014
A class act.
Public Storage offers nothing less than a professional atmosphere and experience and for this I'm always grateful for giving me such a high level of consistency.
Recommended: Yes
