Frank Czerwinski
Oct 16, 2023
Needed something fast and prime was there
I needed something quick and fast and by prime in Phillipsburg NJ helped me out. Paperwork was easy. My unit was what I needed and didn’t have to shop around on price. The price was exactly in the range I was B looking for. Recommend Prime to anyone in need of storage
Recommended: Yes
Susan Pfeiffer
Sep 29, 2023
Dominic was very helpful!
The gate didn't take my code but Dominic got the gate open and was very helpful getting me in.
Recommended: Yes
Norma
Jul 08, 2023
First time storage unit storer
I placed my reservation through my phone and within hours got a phone call from a representative who upgraded me to a bigger unit with a nice discount for the first month. When I went in person to take a look at the unit because this is my first time ever doing anything like this, the two gentlemen at the office were very kind and very helpful. When I take a look at the unit it needed to be swept, and they quickly took care of this, which is a positive sign that they take care of these units . On move in date when I had a question the gentleman at the front was quick to answer and help me out.
If I had to pick one thing that could improve would be the price, but I am paying for the convenience of being close to the storage unit and I understand that the economy is going through some kind of struggle. Overall, I do recommend the storage unit to anyone who is looking for storing their belongings until they find a permanent place for their property.
Recommended: Yes
Babydoe loy
Jun 28, 2023
Easy online reservation and billing
Easy to reserve and pay online all documents sent easy to read clean safe 24 hour access
Recommended: Yes
Yolanda Williams
May 15, 2023
Nice place
Nice place to rent a storage and it’s very clean
Recommended: Yes
Ellie Sherwood
May 08, 2023
Super easy process and very kind workers and clean facilities
The entire process start to finish was very smooth, Dominic the manager is insanely kind and friendly and the place was very organized and clean.
Recommended: Yes
Melvin Mercado
Sep 11, 2022
Very convenient
The attendant was fantastic very helpful very knowledgeable
Recommended: Yes
Robert Lester
Jul 13, 2022
Affordable
Very professional and friendly service
Recommended: Yes
John Tillman
Jan 09, 2022
Moving
Great facility and nice people, the price is OK but not the best with the insurance, taxes, and fees added on.
Recommended: Yes
Rhonda Al-Aziz
Nov 08, 2021
Happy with the service
Yes I would tell people about it
Recommended: Yes
Gina
Oct 15, 2021
Not a clean storage unit
Dead mice inside the unit no one available for assistance on locks or moving supplies. Also access code doesn’t work. Would not recommend
Recommended: No
Carol M Desronvil
Jun 18, 2021
Affordable
I would recommend Phillipsburg Prime Storage because Customer service is always there to assist. The environment is always clean. The pricing is very affordable.
Recommended: Yes
Ernesto weisburg
Mar 24, 2021
Perfect service ever
Outstanding service I will recommended to anyone that looking for storage unit to rent
Recommended: Yes
George
Mar 24, 2021
Convenient to where I live and the staff is super helpful.
Convenient to where I live and the staff is super helpful.Having to put most of your life in storage is never easy but prime storage has helped make it as painless as possible. Convenient hours to access my units helps to no end and the staff is ready with any and all concerns. Highly recommended.
Recommended: Yes
Edward Burdzy
Mar 24, 2021
Exit post with touch pad needs to be replaced
Online payment using checking account is getting tedious. Keeps on timing out or saying it doesn’t exist
Recommended: Yes
Martha Case
Mar 24, 2021
The storage price goes up too often. It is really expensive.
Good service, but too expensive
Recommended: Yes
Christopher Custun
Mar 24, 2021
no security outdoors in rear. Someone else's JUNK thrown ON & IN MY trailer
My original agreement with the Manager of the facility was I could store 2 small vehicles in a large RV outdoor space in this facility
After over a year of storage paid, I was then informed that only 1 car was allowed. The rules apparently change as new Managers arrive.
As I arrived to move my property, I discovered my trailer and vehicle were being used to store an amount of trash that could fill a small dumpster. Someone else threw their trash on and IN my trailer and vehicle
There are No security cameras are present in that area, and at the ti,e I discovered this It was actually intimated that I was the owner of that trash!: "how do we know whose trash this is".
So, no outdoor security cameras, rates were raised twice, many requests via phone and email for proof of Insurance, and original agreements that change with no explanations why other than "That manager doesn't work here anymore"
Recommended: No
Kelle Ayers
Mar 24, 2021
Good place
Safe and convenient. Easy to locate.
Recommended: Yes
Cheryl R
Mar 24, 2021
Great customer service!
The employees are very courteous and helpful. Their rental fees are comparable to others in the area. They have recently replaced the doors to the units.
Recommended: Yes
Carol Acheson
Feb 26, 2021
The facility is readily accessible from the highway and well identified.
The desk clerk Kim was very accommodating to our needs, having to allow for the 18 -wheeler which was to deliver our move. She was kind and patient and flexible in the process. The unit we ended up with was very satisfactory and clean.
Recommended: Yes
Brian Connolly
Sep 12, 2020
Gate codes not working
So far, the kiosk was a good experience. The live support was great. However, here I sit with a lock and a gate code and I get unknown code-denied! Called live support again, they say 15-30 min to activate. The person next to me in parking lot got her code yesterday. Same result. They can’t do anything remotely, it’s Saturday and they aren’t open until 10am Monday! We have 3 cars loaded and here we sit. Not happy!
Recommended: No
Ashley
Jan 17, 2020
Easy and clean
Very friendly, and the employees followed through to make sure we didn’t have any questions or concerns. The unit was very clean and easy to locate.
Recommended: Yes
Yamini
Feb 10, 2019
周慮歳
Good spot to store stuff. Staff very friendly
Recommended: Yes
Alan
Sep 12, 2018
Difficult door
Very warn out door latch. It should be replaced.
Recommended: Yes
regimar fancher
Nov 12, 2017
Moving
I think you need to be more clear about the price in the begging, i didn't know about insurance fees. He get me by surprise with the fee and was late, that's why i sign the contract but i'm not staying long, with insurance include i can find unites the same size for about 20 less.
Recommended: Yes
