Sep 20, 2020
Crystal is awesome
Crystal is awesome. Give her a raise!
I am not related to her.
Jun 07, 2020
Storage Staff Was Great
The young lady that help me was more than knowledgeable about everything that I asked her including insurance.... My first time here, but seems like a very nice and clean place
Jan 02, 2020
The young woman Stephanie was very polite, knowledgeable, and I think that the customer service is was excellent. I will be back.
Jan 02, 2020
Great experience also very professional and helpful checking in and out.
Oct 17, 2019
i thank publicstorage for there...
i thank publicstorage for there business and the friendliness of all the staff that work there . Me and chad appreciate all you've done to help us secure the storage place. thank you from both of us.
Sep 11, 2019
Great customer service.
Great customer service.
Apr 01, 2019
The young woman who assisted me was...
The young woman who assisted me was awesome and I'm glad my first choice did not work out ...
Nov 27, 2018
Good place, well managed. My only complaint is that you have to get out of your car to push the buttons to open the gate... Can't the keypad be moved, (it would only be a little move, maybe 2 feet, and turned to face a car window)... I know it's being lazy but I had to get out of the car today in the rain....
Apr 10, 2018
At this time I am pleased with...
At this time I am pleased with experience with Public Storage. I just moved my items in on Sat. 04/07/18. The storage representative that I encounter on Saturday was very polite and she explained Public Storage policies in great detail and made sure I understood everything. The facility it self was very clean.
Apr 10, 2018
Great experience, very professional helpful in every way when checking in!!
Oct 16, 2017
Oct 05, 2017
First-rate service! Both Mollie and Ashlee are personable and knowledgeable and made every step of obtaining a storage unit easy and straight-forward. Facility is neat , clean and well-situated.
Sep 07, 2017
It was a pleasure having Ashlee helping with my transaction. She is very patient and pleasant and her smile lights up the room. Thank you again??
Aug 09, 2017
I went in to inquire about another unit and the manager Mali was extremely helpful. She was very generous and sweet. My experience was great!
Jul 21, 2017
Ashley was very helpful and managed the ...
Ashley was very helpful and managed the paperwork, sign-up, unit tour, access hours and keypad use very clearly. No BS or upselling. Yesterday while unloading a major load of belongings, she was walking around the facility and asked how things were going. So, they do patrol and they do track who is there on the grounds.
Jul 06, 2017
Chris gave me excellent service
Chris gave me excellent service. He provided very good information on my needs and other pertinent info and set up my account and showed me how to use the facility. Chris is a very knowledgeable, polite and personable young man. The storage facility is very close to my residence which makes it very convenient.
Jun 14, 2017
I had the pleasure of going to the 7571 Ridge Avenue Location of Public Storage yesterday. I was highly pleased with the service. I made the reservation online (which was very easy) and called to confirm that I would be coming. When I had to change to the next day, the staff was understanding and accommodating. I was greeted by Chris who showed me the unit and completed the paperwork. I have never done Public Storage before and Chris took the time to answer all questions. I was nervous that the "online pricing" would be different than the real life pricing, but my final price was exactly what I was quoted online. Chris was lovely and explained everything in my rental agreement in full detail. Moving my items in was easy with the provided dollies and carts.
Shannon Stanish Wynne
Jun 02, 2017
When I first entered the office, it was like pulling teeth to get help. Lady did warm up to me eventually. They are not extremely pleasant or helpful. I called corporate to get the a month's rent taken off. Office s trying to charge me for an entire month when I was vacation on the 4th of e month.
Apr 12, 2017
Great facility. I only wish I could access it 24hrs
Nov 03, 2016
Safe place to keep my things
I've used Public Storage in the past and have turned to it again. The facility is clean and easily accessible. The hours for when you can access your unit are more than reasonable. It's easy to get in with your own gate access code and gives you a feeling of security. The staff is friendly and informative, and the available supplies on-site is helpful. Public Storage offers a variety of units and features, e.g. climate-controlled vs. not, elevator access vs. stairs, at reasonable prices. It's nice they have dollys available on-site for you to use so you don't have to bring your own. Although if someone gets to them before you do, you might be out of luck. Making reservations online is a breeze and managing your account is just as easy. It's a convenient and affordable way to keep my things safe until I don't need to anymore.
May 28, 2016
I would recommend
I switched over to Public Storage from another place because of the availability of both the office and access to your unit. I was all set up with another place but they closed their office early on a Saturday, had no Sunday hours and could only access your belongings during office hours. The Public Storage I'm using has access 7days/wk until 9pm (great for me because I usually need to get to it after 7pm due to work), and has the office open all weekend in case I need them - which came in perfectly when I needed to start my rental on a Sunday (due to the incompetence of the other place). Clean unit, easy access, good hours, good staff!
May 04, 2016
7571 Ridge Ave. Public Storage
Rented 3 seperate units at this facility - a 10x30 - their largest and two 10 x 10's as no other large units were available. Move in occured over 2 seperate days and had a different manager everyday. Note- managers all take a significant time period off each afternoon - so had to come in on a Saturday to do paperwork in advance - since my moves all fell in the afternoon. The Saturday manager was suppose to put in my reservation for 2nd unit BUT never did. Luckily there was a unit available when I showed up Monday. After that experience, Imade sure I had paperwork done for 3rd unit and a firm unit # for 4th unit reservation. Overall storage spaces are fine, what you would expect. Management could be a whole lot better experience.
Apr 09, 2014
The staff did an excellent job and got me set up very rapidly in a perfectly adequate storage space.
This facility was recommended to me by a friend. Their advice was accurate, and I would similarly recommend it to others. The only advice I would pass on to the facility is to replace the unlit fluorescent bulbs in the hallways as soon as possible so that the units can receive more light inside.