Aug 28, 2021
The Facility is very clean and A1 customer service!
Soon as I got to the facility I was greeted by the manager named Miguel and received assistance immediately. Went for a quick tour of the building explaining rules and regulations then
I received my paperwork and keys. Very fast, clean, efficient and professional. 10 out of 10 would recommend!
Aug 20, 2021
No one available at the facility
I needed help the day I moved in and no one was there. I called the next day and talked to someone from the main office and they stated no one would be in the office on that day either but would have someone call me back to help me with my issue. Still no call on day 3!!
Aug 03, 2021
Over all well
Aside from the person at the desk being 15 minutes. They are very clean and well priced. He did know all his information just rough before side manner
Jul 27, 2021
I needed a 10X10 storage facility.
Miguel the General Manager was very helpful and very nice !!!!!
Dawn Ann D
Jul 27, 2021
Not very impressed. I will change my review next week if things improved.
Itâs ok. I expected better. I arrived to a dirty storage with no lock (took video) after traveling 24 hrs from Florida and traveling thru a tropical storm. I was exhausted and moved my things into storage anyways because the truck had to be returned by a certain time. I had no choice really. There was a sign inside that said it was professionally cleaned and sanitized. Nope. There was dirt and dust all over the floor and spider webs. The floor had cracks in it and seemed wet in the cracks. Please god, let that be from washing the floor not a leak!
This was my second reservation as the first one was canceled! They first time, I had tried to change my reservation online except the link didnât work. The second time I called directly, not online. Much better. I was not pleased the exact same size I wanted increased from $71 to $143! What? For a 7x10! And I had to pay insurance. )12 a month. And pay for lock which I never got. Also I had to go to the office to get them to install a lock n key which should have already been done when I paid for the storage the day before! There was nothing to explain what 35% off compared to 1 month free. I later found out 35% off for the next 6 months! Damn I would have taken that!
On the other hand, the man at the office, Miguel, was really great. He was patient and listened to my frustrations. He answered all of my questions and made me feel calm and reassured. Iâm going to call later to see if I can change my payment ( 1 month free) to 35% off and have them take off the cost for the lock. Definitely much more affordable. The entrance was clean and accessible. Climate controlled ( awesome in 95Â° weather! It did have a lot of construction around there that made it hard to find. The entire place was clean and bright. I will check back in later next week and change my review things improved.
Jul 26, 2021
I enjoyed using this platform.
Easy to reserve a storage unit.
Jul 12, 2021
They were very helpful..very clean
Jul 03, 2021
Clean, safe, easy to set up and move in
Clean and safe facility, easy to reserve and complete paperwork, easy to move in
Jun 26, 2021
Great customer service by Marcy. Clean unit. Very clean facility.
Great customer service. Very clean facility.
Apr 07, 2021
Very clean marcey was very helpful nice and professional
Very clean effecient and was easy to obtain , from contacting customer service to meeting with manager and obtaining access. Very clean and nice place
Aug 18, 2020
Extremely helpful staff, Marcy was in regular communication and went out of her way on move-in day to make sure everything went great! The facility is clean, well organized and very accessible. Love it!
Jul 31, 2020
Itâs good for the price and good area
Good customer service and the price isnât bad
Jul 25, 2020
Great experience, easy to follow all instructions!
I had a great experience, the contactless move in was so convenient, all instructions were straightforward and the staff was very helpful :)
Jul 08, 2020
Great service,price& very well kept ð
great service ,price very clean & well lite...
Jun 22, 2020
New storage spot with a great price.
Great price. Great new spot. Check it out for yourself
Apr 19, 2020
Great place great price
Clean safe easy access. Management very pleasant and easy going made moving in a breeze.