Jul 13, 2021
Very Nice, clean and affordable
I was pleasantly surprised. Very friendly and clean love it and very affordable thank you
Jul 04, 2021
Very convenient & friendly staff
Site person "C" was extremely helpful and courteous. Got me signed up and on my way enthusiastically with a Smile. And the assistant "A" showed me the facility and my unit and ensured I felt comfortable about how to come & go and how the facility operated. I rented a 5 x 10 climate controlled unit. Perfect that the doors open on the 10ft wide side & 5 ft deep makes it great for easy access. Climate control is good, I just hope on the hottest days it will be just as good. Got a great deal.
May 11, 2021
Was ignorant when I was trying to resolve a issue
She was ignorant after I explained that I called because of the lady I spoke with told me one thing and the other said something else
Mar 31, 2021
Affordable pricing for the unit I got.
Customer service was wonderful as well as the gentlemen that showed us the different units. I can say that the place was clean from the outside, the units and the lobby area. They had the social distancing signs. Nice place overall.
Nov 29, 2020
Nice sized units, friendly staff.
Carmen was extremely helpful and pleasant to deal with.
Jun 02, 2020
Good efficient check in
Overall solid customer service
Jan 30, 2020
Super Quick, Easy, and Affordable
It's a convenient location, really affordable, and the guy downstairs is nice. It was like 20 minutes or so to get everything and then I was finished with all my paper work and moving my stuff in and it's only 25 a month for me it's perfect.
Jan 04, 2020
Convenient, clean, accessible, good service.
Great service! Clean, accessible.
Dec 04, 2019
Their excellent with everything they do. Kind, friendly, and punctual.
Dec 04, 2019
Their excellent with everything they do
Feb 26, 2019
Great storage unit
Very friendly staff nice and clean a very clean place. They also have the best prices.
Mar 05, 2018
Courteous, Clean, Reasonable Pricing
The facility is well maintained, clean, friendly and reasonably priced.
Aug 23, 2017
Customer service is exceptional
The employees are very friendly especially the older guy. They are very hands on and will go the extra mile for their customers.
May 05, 2017
21st Century Storage Unit was good with assisting me in my move in process.
I would recommend this Storage Unit to a friend who live further away from South Jersey. It is useful and consistent.
Sep 13, 2016
I like it
Very nice and clean
Customer service was excellent
Mar 28, 2016
Price increase after 6 months
Mar 11, 2016
Feb 02, 2016
Understaffed Desk Operations Meant Long Waits for Many Customers ...
But the young man who was holding down the fort by himself did an absolutely superb job of moving things along and helping everyone as best he could. He deserves a raise and a promotion!
Dec 23, 2015
went there and the sales person was very hepful
Aug 16, 2015
nice place for storage
I would recommend this place. It's clean and reasonably priced.
Jul 28, 2015
My unit was broken into and insurance did not cover it.
I contacted the owner and he did nothing. He also made it very difficult to claim my items that are missing. Still nothing is replaced. I filed a claim and my claim is still not being taken care of. He would not even tell me the name of the insurance company that suppose to cover my lose.
Do not rent here and of so make sure you have the highest coverage and the name of the insurance company because all of the gates to secure your personal proerty are broken. There no cameras and of something goes wrong your on your on to replace your belongings.
Jun 13, 2015
Nice storage area
Safe & secure storage area & nice employees
May 05, 2015
Jun 24, 2014
Good place to store stuff
The place was clean enough to store a ton of boxes I'm not going to touch for many months. Similarly, it was priced right. I got a free month and a 10% student discount. While moving, the large garage doors kept closing automatically and the elevator door didn't stay open long enough, but otherwise the move was smooth.
May 29, 2014
Great Storage Place!
When we reserved our storage unit, the person was very helpful. He helped us get a price deal to save us money over the next couple of months. The prices are much more reasonable than storage on the PA side, near Philadelphia. When we walked into our unit, we were impressed at how clean it was. Other storage facilities we've been in, there's cobwebs and bugs. Not here! We are very comfortable storing our stuff here, knowing it will be secure.
May 24, 2014
Jan 07, 2014
security gate didnt latch when i walked through gate.
Dec 12, 2013
Why do this company need to increase your monthly rate?
I signed a contract for one monthly rate and was never told that there would be an increase every few months. I did not authorize this company to withdraw any more funds than what I was told to pay every month. It is illegal to take funds out of someone's account without permission I am moving out of this facility immediately!!!!
Nov 22, 2013
Clean, secure storage.
Nice indoor storage facility. Clean, secure facility.
Aug 05, 2013
Lied to and screw on move-in price
Went in with an online reservation from this site. Special monthly price was supposed to be $29.98 with 1st month free and FREE MOVE-IN. The deal was for a 5x5 unit with an 8 foot ceiling. I get there and they inform the ceiling is only 4 feet high and try to charge me nearly $60 on the spot + $41 and some change a month starting one month from today. Looks to me like I was being charged to move in and then over-charged for my monthly fee. Oh and where's this free month I was supposed to get. I plan on ttaking this issue to the top. Thanks for throwing a big wrench in my moving plans.
Mar 19, 2013
Been with 21st Century for years
I have been storing with 21st Century for years. The most secure and the best value around. Place is clean - even smells clean. Always met with a smile. I have referred several family members and they pay you for that!
Mar 19, 2013
Even hooked me up with a truck
nice people, great price. Have trucks to rent - made it easier to do the moving.
Feb 13, 2013
Good experience, helpful staff....good value and location. Very pleased
Jan 17, 2013