Apr 06, 2020
When I got there I was a little early
When I got there I was a little early, But Christina was very nice and was understanding, So I really did not what size storage that I need but Christina was nice enough to show me three different sizes what was very nice of her because I really did not know what I needed. She was very patient with me and she explained everything very well and she know what she was talking about items, code, the sercuity, and the locks. The area was very clean and the buildings that she took me through were very nice and clean I like that. I pick the right size storage with Christina help, then went back to due the paperwork and she explained everything in each section to me step by step which was great.and not just let you sign and then give the information so you read yourself.She explained everything.
Oct 08, 2019
Very helpful. Not happy there was no garbage dumpsters available to use. Had to take my trash home with me because I wasn't allowed to use theirs.
Jan 02, 2019
Always been a good experiance
Always been a good experience using this company.
Apr 06, 2018
Recommend to others!
Clean and great customer service!
Mar 06, 2018
Great experience, first time unit renter.
Jul 20, 2017
Staff was very polite and made sure I ...
Staff was very polite and made sure I understood everything. I will recommend this company to all my people
Jul 02, 2017
Great storage prices general manager is amazing Amanda Tht works at this location is the best customer service rep I have ever delt with.thank u to the manager and Amanda for handling every concern I have had in a timely manner..lexus on the other hand hangs up when u ask to leave message for manager Amanda..due to Amanda has better customer service skills and more polite then the lexus girl...a good friend of mine walked out recently due to the Lexus girls attitude and poor customer service skill and lack of training
Jun 23, 2017
AMANDA is AMAZING. She was kind, patient, humorous, and dedicated. She took me by the hand and led me right through the process. I also left something there. She called and told me and also held it for me......PSYCHIC (how did she know it was mine?)
Jun 21, 2017
I loved the service I received from Amanda Mckinnie, I've never been made to feel so comfortable. She listened to what I had to say about what I needed and provided the right space. She should get a raise!
May 29, 2017
I went in to get prices for when I move next month and Amanda was great! I will definitely be using this place when the time comes to need storage. Great people here and very patient.
May 29, 2017
I have a storage unit at this parma location and I am very very happy with my overall experience! The prices are reasonable, the units are dry and clean. Amanda was who helped me and she was so accommodating! It was a chilly day and I had her show me so many units and she stayed patient and friendly the whole time. She was professional but personal at the same time. I will definitely use them in the future!
Apr 18, 2017
Amanda made the whole process easy and ...
Amanda made the whole process easy and pleasant. You are lucky to have such an awesome employee!!
Mar 08, 2017
Property is nice and clean. Gates need to be open later though.
Lewis L Thomas
Nov 17, 2016
Your website says ine thing abiut access hours and the compound says sonething else for a difference of SIX hours, This caused me quite a few problems. FIX IT! I will contact the BBB about this.
Jul 05, 2016
Met our needs
Able to help us find what we needed.
Apr 09, 2014
What would I do without you!
The hours are nice and convenient and the staff was very polite and understanding. I appreciate them working with me under the circumstances of my situation.