Kristen
May 27, 2023
Great price, friendly people
The space itself was great. Well lit, clean and temp controlled. Price was great and location is convenient for our needs.
Recommended: Yes
Chris
Oct 03, 2022
Nice Facility and Excellent Customer Service
Nice facility and great customer service. There is an admin. and lock fee in addition to the posted price online. Overall, I am very happy with the value received.
Recommended: Yes
Janna
Sep 22, 2022
So easy to reserve!
Very clean, easy to use, did all the paperwork online and ready to move in same day. Thank you!
Recommended: Yes
Fred Lewis
Sep 21, 2022
No staff on duty to handle urgent need.
Had a five-man professional move crew doing a full household move into storage. For starters, only one of two freight elevators was operational. This was a disaster for my crew as well as other patrons.
Had a crisis when became apparent I needed additional storage unit, no staff there to assist, and nothing but voicemail when trying to contact facility manager. Talk about stressful! Had to take drastic action. Not a positive experience; could have been a disaster. Fortunately, was able to reconcile the following day. Property manager was extremely helpful with resolving the additional unit rental situation.
Recommended: Yes
Mark
Sep 05, 2022
Nice facility and customer service
Clean, well priced, good service
Recommended: Yes
Adrian Presley
Aug 21, 2022
Excellent service!
Jeremy was extremely professional during the leasing process.
Recommended: Yes
Ryan
Jun 13, 2022
Amazing storage unit
Great place to get the job done.
Recommended: Yes
Roland Erfman
Dec 08, 2021
Changed pricing on me from what I saw on line
Enjoyed the managers conversion
Recommended: Yes
Judy Hines
Nov 17, 2021
Great place to store
Great place to store belongings
Recommended: Yes
Judy Hines
Nov 14, 2021
Great place to store.
Would recommend this location highly.
Recommended: Yes
Andrew
Aug 28, 2021
It was easy as it gets
If your looking for a great place and good people go here its be great
Recommended: Yes
David jose
Jul 28, 2021
Great service. Thanks Jennifer!!
So far this public storage has met and exceeded my expectation. Jennifer was amazing very helpful and knowledgeable
Recommended: Yes
Roger Wester
Jun 10, 2021
Impressive
Very impressed with the facility and the unit. Easy access and plenty of dollys to move boxes. And the location makes for easy access. What’s not to like?
Recommended: Yes
Karen
Jun 09, 2021
Very clean and convenient
Check in was easy and quick. Great security, including when using the elevator. Plenty of carts available for use.
Recommended: Yes
Calen
Jun 03, 2021
Solid Facility
Helpful Staff, clean space, reasonable price for the area
Recommended: Yes
Kathy
Jun 02, 2021
Simple and fast
This was my first time renting a storage unit. It was easy to reserve on sparefoot, public storage contacted me within minutes, and I moved in the same day. I’m amazed with how smooth the process was and all fees were explained.
Recommended: Yes
Erica
May 30, 2021
Great exciting
Jessica was very helpful and walked me through the process as this was my first time ever renting a storage unit. She was very thorough with everything. Her great customer service was very much appreciated!
Recommended: Yes
Mariah
May 23, 2021
Best prices in town, clean and well kept facility
Great prices and clean facility, only knock is the cost of admin fees, lock fee and insurance fee. All tends to add up quickly. Arrived around 11am for check-in and the doors were locked. We had to wait in the parking lot until an employee came back from lunch, just wish lunch hours were noted on the website or staff two people to rotate. Minor things but something to consider. Once we were finally able to check-in and get out until the move in process was seamless. Nice carts for easy transport.
Recommended: Yes
Steve smith
May 02, 2021
Easy and painless
Easy move in, everything done electronically, was great
Recommended: Yes
Barbara
Apr 07, 2021
Great Value. Excellent customer service.
So far, so good! Thanks for making my transition go smoothly!
Recommended: Yes
Ann
Feb 24, 2021
Easy process to secure a unit.
The process was easy and fast. The facility is clean, easy to navigate. I love there are carts to move items in and out. So helpful.
Recommended: Yes
Janet
Feb 12, 2021
Happy with our choice
Everything went very smoothly and with double coded access points we're confident in our choice.
Recommended: Yes
David
Jan 22, 2021
Friendly customer service and great pricing
Friendly customer service and great pricing. Diana was a pleasure to work with. She helped my moving into the storage unit very easy and helpful.
Recommended: Yes
Carrie Pearson
Sep 28, 2020
The facilities are nice and clean
The facilities are nice and clean. The elevators are a pain if you have to make several trips. You have to put in your code and sometimes twice before the elevator goes to your floor. The admin fee seems a bit excessive if you have two units ($32 each to get a unit).
Recommended: Yes
Kathy Hayes
Aug 15, 2020
Great location
Great location, optional space sizes, good/respectful prices, excellent security!
Recommended: Yes
Aiden Orourke
Jul 09, 2020
Great security
Great security, the staff are phenomenal
Recommended: Yes
Diana Burke
Jun 21, 2020
Every thing Public Storage has done has...
Every thing Public Storage has done has been professional. The storage units are clean, the staff is more than helpful. I am so happy we found them.
Recommended: Yes
Brittnee Brown
Jun 05, 2020
Very easy and convenient move in
Move in was a breeze! We were able to do all of the paperwork and payments right on our phone and were able to move in immediately with our code that was sent to us! Didn’t even have to go into the office, very nice and clean facility as well.
Recommended: Yes
Valentino
Jun 02, 2020
Great price for really good storage!
This storage is new, modern, safe and has great pricing which nobody can say no to. Their staff was professional and knowledgeable. Its located close to the main street which makes it easy for anyone to get the access to.
Recommended: Yes
Roberto De Moura
May 29, 2020
Our experience was amazing and Holly...
Our experience was amazing and Holly was super attentive even with all that's going on, took great care of us and got us going.
We are super happy with everything !
Thank you
Recommended: Yes
Michael
May 29, 2020
Excellent local service
Service at property was excellent, but I was subjected to three rent increase in 16 months, with no appeal.
Recommended: Yes
慚档
May 14, 2020
Very safe process
Very fast process and very safe.
Recommended: Yes
Gavin Ehringer
May 12, 2020
Everything I needed...
I think the ratings speak for themselves...the facility was clean & secure, the prices were low, the quality of services was good. That's all I ask in a storage facility.
Recommended: Yes
brian
May 08, 2020
No hassle with friendly service.
Went in saw the size of my unit payed, moved stuff in unit . Very easy and hassle free.
Recommended: Yes
Leslie Kille
Apr 16, 2020
Holly was incredible in responding to...
Holly was incredible in responding to our needs and anxiety over moving and finding the perfect storage space. THis was in the Parker, CO location off of Northgate.
Recommended: Yes
Patricia
Apr 13, 2020
Great service. Great price.
Excellent customer service - especially in light of Covid 19. Clean facility. Great price.
Recommended: Yes
Hannah
Apr 12, 2020
Quick and easy and good price
Quick and easy to use and a great price!
Recommended: Yes
Janice Rose
Apr 11, 2020
It is super clean and the process to...
It is super clean and the process to set up the account was easy and smooth. My biggest issue is that the bathrooms are closed because of this COVID 19 pandemic. I mean seriously not even one bathroom can be open?!?@?!
Recommended: Yes
Mark C.
Apr 11, 2020
Outstanding Service
The ladies in staff provided OUTSTANDING SERVICE especially during this time when safety, good hygiene and social distancing had to be followed.
I was in need of renting two 10X20 units and the ones provided were immaculate. They did everything they could to find both units close together to ensure our rental experience as the best possible.
The only regret was not remembering their names while composing this review!
Recommended: Yes
Karen
Apr 08, 2020
So far so good; good introduction.
With two layers of security and locked units, this place is going to keep my things safe. I thought Linda was very good at explaining things. She also went an extra step or three when my card was declined despite having the funds. I did use a different card and it went through. I was treated like they really wanted my business and Linda was professionally friendly. It's as clean as a storage facility can get and the carts were very handy to get my things to the second level.
Thank you, Linda for a job well done!
Recommended: Yes
CD
Mar 02, 2020
Service with a Smile
This Public Storage facility has a great staff! Jennifer, the manager, offers a pleasant personality and a friendly smile! It is a relatively new building, so the units are in excellent condition! The only reason I didn't provide 5 stars is due to policies which require a re-rate of the monthly lease amount after 6 months of storage. The price could go up (or down), but it may be difficult for those on a limited budget. If you anticipate long-term storage needs, keep that in mind. However, the actual facility and staff are awesome! Thanks, everyone!
Recommended: Yes
Ben Miller
Feb 28, 2020
Almost perfect, minus a couple small details.
So, I have zero complaints about the facility itself, or the gentleman who checked me in and explained everything. Complete professional, and a nice, new facility. My only complaint is not having a key card. The automatic doors and elevators require a code to be entered in, every time, and give you about 4 milliseconds before they start automatically closing. Extremely inconvenient when moving a bunch of stuff.
Anyway, still don't have major complaints, but a key card rather than a code would go a long way.
Recommended: Yes
CGeorge
Feb 18, 2020
Exceeded expectations
Jennifer was great, very happy with service and facility. Easy. Efficient. Impressed.
Recommended: Yes
Alan Bruch
Oct 27, 2019
I appreciate the high level of...
I appreciate the high level of security. Maybe a cart release like the airport would be a better option than getting a key from the office.
Recommended: Yes
Luke Brock
Aug 19, 2019
Friendly staff
Friendly staff, decent prices, nice facility. Hours of operations could be expanded, insurance shouldn't be forced to buy but optional. Other than that, it's a great place.
Recommended: Yes
削
May 20, 2019
Initial lease procedures
It would be better if you were up front about the insurance requirement. The lock purchase was a surprise but not unexpected.
Recommended: Yes
Carol Mochizuki-Elrod
May 09, 2019
This facility is clean
This facility is clean, easy and the staff are super friendly and responsive.
Recommended: Yes
Jan C
Mar 29, 2019
Very helpful
Very helpful. The facility is.clean. the unit was clean. Brand new.facility. the renting process was.a.breeze. Got a.good.o line deal.
Recommended: Yes
David Dameron
Feb 12, 2019
Wonderful location and staff
Wonderful location and staff. Jennifer was very pleasant and went through all documents and access requirements to the storage. Highly recommended. Such a clean and safe location.
Recommended: Yes
Dan Jackson
Oct 30, 2018
Very and informing would rent from you...
Very and informing would rent from you again
Recommended: Yes
Leticia Dones
Oct 29, 2018
Was there an extra 20 minutes because...
Was there an extra 20 minutes because the entry door system was either offline or not functioning correctly. Otherwise, the manager was quite pleasant and tried her best to remedy the issue.
Recommended: Yes
Sue
Oct 27, 2018
The Best
Great assistance to someone who had never rented storage before. Both written and verbal instructions given, plus John walked me through the facility to make sure I had all the codes correct.
Recommended: Yes
Patricia Holper
Oct 19, 2018
Customers can't take advantage of discounts
I don't understand why existing customers are not able to take advantage of discounts when they are renting a second unit.....
Recommended: Yes
Katie
Oct 10, 2018
Great facility!
Great place! Jennifer and Ellie were awesome and helped me with every that I needed. Clean, organized, secure, competitively priced and close. I'd definitely recommend!
Recommended: Yes
Deborah Crout
Jun 26, 2018
Good experience with Ella and Ginnifer
Good experience with Ella and Ginnifer. Both ladies very knowledgeable
Recommended: Yes
Thomas Marshall
Jun 12, 2018
Easy strait forward experience. Easy peasy
Easy strait forward experience. Rep had all the answers and easy to get signed up with IPad/electronic setup. Nice security, no worries about using a cumbersome lock; all built in to the door. Good experience all around.
Recommended: Yes
Michael Glasgow
May 09, 2018
Jennifer is what made the difference...
Jennifer is what made the difference here! She was kind, courteous, and professional.
Recommended: Yes
Paula
Apr 27, 2018
Professional
Jennifer was very professional and knowledgeable. Answered all my questions. Made renting the storage unit easy! The place is also well kept and clean.
Recommended: Yes
