Jun 20, 2020
Easier, Faster, and Less Expensive than I Anticipated
This is a great facility, and the customer service is outstanding. VERY secure, and quite accessible. DO NOTE that the access hours are more restrictive than some other facilities, but we can easily adjust our timing so that it's not, at all, a problem for our use. This also provides additional security! We are very pleased.
Jun 06, 2020
Extremely helpful, professional, and nice!
Mar 02, 2020
Very organized and overall, a pleasant experience.
Professional experience from start to finish. Very pleased.
Mar 12, 2019
Great experience & clean facility.
Belinda on site was great to work with ant helped me with my move in. Great experience and very clean facility.
Mark E Rice
Feb 27, 2019
A Great Value & Great Service
I've never rented a storage space before, so I didn't know what to expect. What I got was great service - friendly and helpful. I need a climate controlled space, and I compared prices all over Palm Springs and Cathedral City. This was a very competitive value - and a great location for me. I live off of Indian Canyon @ San Rafael, so it's basically a straight drive up Indian Canyon. There is a storage place just a few blocks from me - closer - but also much more expensive. This is definitely worth going a little bit father. I couldn't have asked for an easier check-in and friendly service.
Aug 31, 2018
Went like clockwork
Excellent climate controlled facility. Staff was pleasant and exceedingly helpful. I requested a time for move-in and my space was ready and accessible so as not to delay my movers. Much appreciated.
Mar 20, 2017
Excellent facility AWesome staff
Very thorough and professional service. Clean and accessible
Aug 26, 2016
Kevin was great
Kevin was fantastic, stayed late until the movers finished unloading the truck. Please be more clear when reserving a unit, the availability and size. I had originally reserved one unit 10x35, and I was told at the day of move that they don't have these kind of units. So I had to use smaller multiple units which made it difficult to arrange the boxes. Again Kevin went above and beyond to make sure that everything went smoothly, very courteous, friendly and professional.
May 25, 2015
The man who gave us a tour was polite and happy to show us the storage that he had open. Storage building is like a Fort Knox, (massive, clean and seemingly impenetrable). The condo contract fell through, so I didn't need the storage for now, but I'll be back.
Apr 03, 2015
XXL in every way
Pros: Storage area is on steroids, this is one big place.
Cons: Not the cheapest. In this day and age I guess you get what you pay for.
Conclusion: If you can afford it, unquestionably worth it, with all the perks included.
Feb 03, 2015
Sweet spot, just off the freeway.
I am a Pharma representative and have products and samples I can't store at home. Very satisfied with the service and amenities.
Jul 25, 2014
Made it easy. Thanks for your help
Couldn't have gone easier or faster. It's a big, clean and much higher quality than we're used to seeing for a storage business.
Oct 24, 2013
Should be renamed Selfless Storage
We have been in and out of storage with family members moves and cahnges, and this is the first and only Storage company I would ever recommend . The owner Michael and his manager Eric personnaly assisted our family and our movers in determining the right size unit which was smaller than we expected, saving us money...and then they stayed in telephone communication with us during three move in and move out experiences over three years... Finally...on a closed day and on his day off, Eric went in and opened up the facility for us to move more furniture back into storage when we were caught in a jam...Who does this>>>Selfless and Caring People...Look no Further as they were the lowest priced , and had AC cooled buildings which is mandatory for our belongings and were the cleanest and most secure storage facility of the five in Palm Springs area that I examined and inspected .
Apr 30, 2013
Amazing mike is wonderful.
Apr 25, 2013
it was hard but we packed it in there
We got into the unit we needed for the great price it was
Apr 21, 2013
STUPENDOUS CUSTOMER SERVICE-ABSOLUTELY A TOP OF THE LINE FACILITY!!!
I have used many different storage facilities in my life, and trust me when I say, THIS IS THE BEST!. Mike went out of his way to accommodate my needs. The facility is spacious, air cooled and very clean. As we all know, moving is hell, and I really have to say thank you from the bottom of my heart to you guys for making this part a JOY!!!! THANK YOU, THANK YOU, THANK YOU!!
Apr 14, 2013
Friendly, Clean, Helpful... Perfection!
From Day 1 to the very last day, Sun Valley Storage has been nothing but amazing!! Over the phone, in person, or by email, they answered every question asked with grace and professionalism. From move in to move out they did what ever they could do to assist me, lending a helping hand, made sure I had all my arrangements made, and they even have their own moving truck they rent out to customers at a very generous rate!! And to top it off the facility was spotless. Not once did I see trash laying around, dirt on the floor, or even a bug. My experience with Sun Valley and Staff was wonderful!!
And if you don't believe me, check it out for yourself :)
Mar 31, 2013
They advertized '24 hour access' that's what brought me there, & their ad said "1 month free with 3 month prepay" and their office hours were from 7am to 7pm,,I thought GREAT I can get there before they close, and then I'll have all weekend 24/7 to move my stuff there, so I drove the 90 miles to get there,but they were closed, it was only 5:30,so I get someone on the phone & they were real nice and said if I come back tomorrow they'll give me a great deal,so I come back,but some other guy is there,but he said the other guy told him to give me a good deal, well, after the paperwork it's 4:30pm and he's like well if you need to unload you better hurry cuz we're closing at 5:00pm, yeah,they dont stay open till 7:00pm. oh,and they are closed on the weekends,and NO they dont have 24 hour access and he said,to get the 1st month free,you have to PRE-PAY for a YEAR! who rents storage for a year ON PURPOSE??!! oh, and he charged me $139.00 a month, but there was only 2 wks left of the month but they dont prorate, so there you have it,my great deal, I can never make it there before they close it seems, its a total rip-off!!
Apr 11, 2012
Nice place / high quality security, etc... and easy to get in and out of the place. We were there storing stereo equipment about two years ago and went back again this past Easter to put my library in storage.
Feb 24, 2012
Clean cool & secure We drove right indoors
This place is near the freeway, so it was easy for us to get to. We had a Uhaul truck and it was great cuz we drove directly inside the big warehouse right up to the unit and they also had a cart for us to use. We need a place to store stuff every summer and we now found a great place and they offered us a discount too.