Jun 08, 2020
Called made a reservation came in,out
I think it's very easy and pleasant, good place to do business with
Oct 14, 2019
The move in process was very efficient and straightforward. Would recommend to anyone!
Sep 16, 2019
Clean and well-maintained
Facility is clean and well maintained.
May 25, 2016
Two hooves up
Moove in self storage is very clean and pleasant knowledgeable staff!
Apr 10, 2016
As far as storage units go, this was fairly priced as well as very clean. The customer service is excellent.
Mar 31, 2016
Easy close and good price
Mar 20, 2016
Calvin Jay Garner SR
Feb 22, 2016
I got exactly what I needed
I was not sure what storage unit I really needed and Polly the customer service individual showed me everything that suited my needs and I received the unit that worked best for my current and future needs.
Feb 08, 2016
Easy to do business with.
Feb 03, 2016
Good business to deal with.
Personnel was very informative and a pleasure to talk to. Unit size and cleanliness was as promised.
Dec 29, 2015
Best price I could find.Convenient location.
The Centerville Moove in self storage location has the best prices I could find. The manager, Polly is very helpful and she is very organized. Very secure with gates that require an individual code each time you come and go and cameras. On sight truck rental and moving supplies available for purchase make the whole process very convenient!
Dec 11, 2015
Moove in is such a wonderful place. They are very Clean, Kind, Caring, Outstanding Customer Service. I feared ever putting My Children & My thing's in a Storage However since seeing Moove In and Speaking to The Manager I now feel Confident that Our thing's will be safe, secure, taken care of. Moove in without a doubt has made me feel Anxiety free. I recommend this Storage for Everyone. They are one of a Kind. Thank you.
Oct 20, 2015
Only thing I have to complain about is the hours to go into your unit. But then again I'm a night owl. Great service from Polly, very clean units and so friendly!
Aug 12, 2015
Very pleasant staff and organized. They are prompt with answering questions. Very clean. I would recommend Moove in Self storage to whoever is looking for storage units. Prices are very reasonable. The best I seen in lancaster. Hands down!
Jul 29, 2015
Jul 12, 2015
overall decent experience
My only gripe is it wasn't mentioned that the have a free moving truck available and I paid for a u-haul truck. Clean, secure building. Would certainly recommend.
Jun 28, 2015
very clean and helpful staff. They give great recommendations as far as what would work best for me and my family.
Jun 06, 2015
Too bad it's not accessible 24/7. Other than that all good.
Very nice and helpful customer service. Very professional.
May 26, 2015
Good price, Helpful Staff
I used sparefoot and made a reservation. I ended up needing to move in a day earlier, but the moove in staff told me it was fine. I recieved a nice, clean unit near a back door. All the enterances use a simple personal code you're given at leasing. You need to buy your own lock and not just a Master lock, fyi. They sold a special storage unit lock that can't be cut with bolt cutters. They prefer those, and they charge $15 for one, but you keep it.
May 23, 2015
Great/professional treatment from on-site representative that day!!
Great overall experience. Facility seems well maintained and was treated very nice by the representative on signing in and on the move. All questions were answered and look forward to having my belongings stored safely at the facility. Thanks!!
May 20, 2015
M Steven Weaver
Apr 29, 2015
Returned to storage unit on Sunday, April 26 to find gate to units wide open. Called and talked to an answering service to report the gate open and that it didn't close when I exited.
Three hours later took anothER load to storage unit.........the gate was still wide open. Again reported to answering service.
Left my name with the service during both calls. Thought I would get a call on Monday. No calls. Poor mgt!
Apr 16, 2015
no problems Polly was very good and helpful.
Mar 30, 2015
The Lady that helped me was very clear and helpful with what we needed
Nov 17, 2014
I've had a unit for about 6 months and use my banks auto web bill pay system to pay my rent. This past month they claimed they did not receive my check, however my bank confirmed it was DELIVERED before the end of the month. However I have a late fee due to the office misplacing it and a request for an additional 10$ in insurance. After much discussion and emails they removed the late fee but then neglected to remove the second line item for insurance essentially charging me twice for insurance. Now i get a bill and again they have a late fee and still are requesting a SECOND payment for insurance for a month THAT WAS ALREADY PAID.
In short stay away, they either are unethical and are looking for ways to jack up your costs during slow months or are utterly incompetent to the extent that they cant do simple math. It is with out a doubt ridiculous.
Jul 20, 2014
Feb 27, 2014
I found the sign-up to be fast and easy. The facility was neat and clean. We put items into the storage cage immediately and had a good experience! No hassle getting in and out!
Jun 11, 2013
I needed a unit at a moments notice. It was 10 o'clock at night and I need a place to go with my fiancÃ©e apartment items the following day. I was set up in minutes. The next day I received a phone call confirming my transaction. Shortly after I drove down and was set up to go within minutes. Overall exactly the service I was looking for With no hassle. Spare lot hooked me up and made it easy