Nov 30, 2020
Amazing place with great customer service(Max)
Max took very good care of us. He helped me figure out our spot and left us alone to back the trailer with no peer pressure ( we appreciate that so much!!!).
We weren't sure of when we were going to move in, and Max helped us with everything and made sure we were goos to go even on our last minute decision to move in on that Sunday.
Facility looks clean and organized. I would only ask to refresh the yellow lines that divide the spots, since they are very faded and it was very hard to figure out where our spot started and finished.
Overall, amazing place with a great price! Unbeatable!
Jun 08, 2020
Rv storage online
Sue the manager is very helpful and our experience was great.
May 11, 2020
Great Service/Friendly Staff
This was our first time renting a storage unit and the property manager, Sue-Kim, made the experience pleasant. She was very friendly, nice, funny, and provided us with fast service. She was very informative and answered all the questions we had. The whole process from registering, viewing the unit, and then completing the paperwork was quick and I highly recommend Public Storage!
Apr 23, 2020
Great customer service
Great customer service, good price value, fast rental process, convenient location.
Jan 25, 2020
The staff is always so friendly. They accommodate my needs quickly and efficiently. The facility is always so clean, well lit, and I feel very safe going to my unit.
Jan 10, 2020
My recent experience with Public Rental in Oviedo was excellent. The staff was knowledgeable and courteous, the pricing was competitive,the facility was well kept and security was very good. I have rented with other companies in the past, but the experience with Public Storage was much better than the others.
Dec 10, 2019
My out look on Public Storage.5/5
I called Public Storage because it was five minutes from my home to see availability on a storage space and was quickly informed that there was one available ready to go. That's what i was looking for as they walked me through the process and made it very easy that same afternoon to store my inclosed trailer. Im very pleased with the service and pricing of the storage having security cameras and it being gated in make me feel at ease to drop my investment of somewhere other than my house knowing that it wont get tampered with or stolen. I would recommend Public Storage to anyone i come across looking for a reliable unit or storage space to secure their investments.
Nov 07, 2019
Very nice and informed staff
Very nice and informed staff! Clean and security is always inforced.
Keep up the good work!
Aug 06, 2019
The whole process was smooth and fast
The whole process was smooth and fast. I would recommend this storage branch.
May 28, 2019
Very helpful and was given the correct...
Very helpful and was given the correct information.
Sep 09, 2018
Ladies that work at the site were very nice. I saw on the website people were complaining about fees showing up at the contract signing. I know what they're talking about now. Nowhere and no one said anything about having to pay two months upfront or having to have insurance. I even got an email with my move in price, but that wasn't right. Very misleading!!
Jul 31, 2018
Mar 26, 2018
Very good review the lady on Saturday at front desk is very nice and knowledgeable ?
Oct 10, 2017
This was our first time needing a storage space Christina made it very painless. She even helped us with the size we needed. She was friendly very knowledgeable and professional. Location was clean and easy to access the unit was a major plus. I would definitely recommend this place to anyone needing storage.
Jul 13, 2017
Super clean, super well organized, well priced. Christina/Kristina (spelling?) took care of us and was professional, funny, friendly, extremely knowledgeable and helpful, and obviously dedicated to the customer as well as the company. Seriously set a new standard of storage facility operation in my book.
Jul 06, 2017
Clean, secure storage and very helpful and professional staff.
May 27, 2017
I've been coming in to pay for my dads space for the last year and have never gotten greeted which such a happy and professional demeanor. Cristina is awesome and I felt like I've known her forever. She's so professional and sweet! Made my 5 min experience amazing.
Feb 21, 2017
Easy process. Very friendly staff.
Oct 04, 2016
One rate online, another at store
My wife saw a great rate of $55 online for a 12x30 outdoor vehicle parking. Picked up our RV a week later and went in and it was now $65! So had no choice but pay the increase. Not a great way to start out in storing our RV for 4 years. Will look for another source.
Mar 22, 2015
good for what I need
The check in was smooth and easy. I got a tour of the park and, more importantly, there was room for my boat. It's a bit tight for where I'm park and the slanted parking areas aren't great, but another customer helped me the first time and everyone I've met there has been very friendly. They keep the area clean and it appears well lit.
Aug 17, 2014
Great Onsite Service.... Crummy over the phone customer service
If it wasn't for the wonderful onsite manager I would have gone someplace else... It started when I placed a call to the call center trying to reserve a spot, having never used a "storage facility" before the gentleman on the phone was more than helpful and the onsite manager called me within 5 min of me reserving a spot. The issue came when I noticed that I wasn't given the $1 dollar first month special, the onsite manager told me I needed to get the info from the call center and have it put in the system because she had no way of doing so ... I called from the facility in hopes of getting this resolved the response I got was not only rude but very unprofessional I was told to take my business someplace else. Your onsite manager almost fell over when she heard this. I asked to speak to a supervisor and was told there wasn't one so I hung up and called back. The next call center agent I spoke with put me on hold to speak with the district manager then came back and told me that there was nothing that could be done. I asked for a number to speak to the district manager and he gave it to me. After calling that manager and leaving a message asking for a call back I left. Your onsite manager called me later in the day and was overly apologetic even though I have never received a return call from the district manager I decided to rent the space to park my new camper based on two things. First, the location of your facility is convent with my given situation and secondly, the empathy and sincerity of the onsite manager. Knowing if I have any issue the onsite manager will do everything in her power to help is comforting. Knowing that the rest of the operation seemingly doesn't care is disheartening
Jun 03, 2014
Christina made things as easy as possible & was very nice.
Feb 26, 2014
Over the years I have rented storage units. Yours by far were very clean and well maintained. The workers were all very courteous