Apr 01, 2020
Perfect reception very friendly...
Perfect reception very friendly...! Thanks
Mar 28, 2020
Your representative was very pleasant...
Your representative was very pleasant and helpful.The place looked neat and clean.
Mar 08, 2020
Public Storage Ormond Beach on Granada...
Public Storage Ormond Beach on Granada was easy to deal with, they showed us their available storage units and helped us pick one that works best for us. The manager was very helpful and explained the process and requirements clearly.
Jan 08, 2020
excellent customer service
excellent customer service. Place is clean, secure, very well lit and easy access.
Oct 08, 2019
The staff are very friendly!!!
The staff are very friendly!!!
Sep 17, 2019
Really appreciate that the units are...
Really appreciate that the units are air conditioned, elevators, and roll carts are available for your assistance!
Apr 10, 2019
I see why this is a 5 star facility
I see why this is a 5 star facility, Debbie was so helpful with every question and concern I might have had. She explained everything from insurance and site access to extra supplies and the contractual agreements in full detail.I wish it were a little cooler than 80 degrees in the climate controlled unit that I am in since it will be summer soon. I think 72 degrees which is room temperature would be much better than what it is currently set on.Overall this is a great facility with helpful staff which makes the higher prices for the units compared to their competition a bit more justifiable.
Aug 15, 2018
The people and the place are top notch
The people and the place are top notch, I do have issues with Public Storage company rules however.
Aug 14, 2018
Facility clean and well maintained
Facility clean and well maintained. Agent was cheerful, informative and professional. Business was conducted quickly and efficiently. Prices are reasonable, there is adequate security , and I have peace of mind that my possessions are safe and secure
Jun 06, 2018
Friendly place. Building not in great shape. Carts hard to find. Had to walk all over today to find one. I'm a nut about safety! This one really bugs me. The electric doors to the elevator lobby literally close on me if I can't clear them before they close. Brought it to the attention of Valerie and she said she checked them and they are working as they are supposed to. I responded that they are not supposed to work that way, that they pose a crush hazard. She said she'd look into it however I don't believe they'll be fixed.
Terrie W Daytona
Feb 26, 2018
Don't change a thing
From the phone call and speaking with Sam who was the reason I choose your storage than my wonderful experience with Valerie, it couldn't be better. Clean, safe and felt very welcomed. Terrie Woods
Oct 14, 2017
great people in office very helpful
great people in office very helpful. clean facility and shown how to use every thing in building. have gone back four times box's and tape and other things and was asked if they could help. thanks again .
Jackie L. Thrasher
Sep 29, 2017
Great Customer Service! Cindy and Val did an outstanding job and professionally answered all my questions during my last visit to their store location. Thanks!
Sep 21, 2017
Manager very helpful and facilities ...
Manager very helpful and facilities very clean! Well pleased with their service and facility.
Sep 06, 2017
Wonderful experience with Valerie. She was very knowledgeable and informative. We had many questions about the process and what size was best for us. She was very patient and her recommendations were greatly appreciated! 5 stars for Valerie!
Aug 17, 2017
May 25, 2017
I must compliment Valerie at the Ormond Beach location at 08738. She is always extremely helpful and knowledgeable as well courteous. I always see her working either behind the desk or on the property and always with a smile. Valerie is a valuable asset to the Public Storage Company
Apr 04, 2017
Gilbert was completely cooperative and ...
Gilbert was completely cooperative and understanding to my needs, he is top notch in my book. The gate, however, was damaged and number lock was not working. Gilbert promised it would be functioning by end of next business day, again....top notch!!
Mar 22, 2017
Helpful staff, access for large trucks, and even a loading dock for self moving vans.
Mar 17, 2017
Came in to buy some packing supplies. Travis was very helpful and listen to everything that I was storing. He asked me how many rooms I was storing and also how many box's I would need. Public storage takes a ease out of moving. I will definitely recommend them to anyone. Thanks for all your help travis. He is a star employee.
Feb 06, 2017
Stopped in at this location inquiring about renting a storage unit in the near future. Valerie was extremely helpful, friendly and informative. Will use this location when I'm ready and would definitely recommend! Clean, safe, secure location with fantastic staff - who can ask for more?
Nov 23, 2016
I was not expecting to pay rental insurance and additional fees, it would have been nice to get that info up front, other than that it was a great experience. Clean, safe property.
Aug 11, 2016
Manager is great.
Area manager is awesome and very helpful.