Aug 04, 2020
Very communicative and friendly. Knows the business.
Apr 30, 2020
Okay. Straight forward, easy.
The customer service was beyond any I have received. She was professional, courteous, and very patient/helpful. Great hire! Qualities are that of moral character.
Apr 04, 2020
Recomendado para autos
Todo bien pero deveria de aver un num de telefono para transportation por ejemplo num de Taxi
Eva Santiago Benejam
Feb 10, 2020
Very good service, very kind employees
Sep 12, 2019
So far so good
So far so good. Just don't like how the gate is always opened when I go. All at different times in the day.
Aug 27, 2019
Very clean. Nice friendly employees. Everything from reserving online to walking in the office was a Great experience.
Aug 23, 2019
I have to give a thank you to Shela we...
I have to give a thank you to Shela we were I. Florida for my mom in hospice and we had to go through her home and get to the airport and this wonderful kind lady stayed after her shift to help us. I haven't ever had that kindness from a storage place ever. She was a God sent angel. Not only did we get to our plane on time but I tried to give her something for trouble but she wouldn't take it. Thank you!!
Mar 05, 2019
Very informative staff SHELA with good...
Very informative staff SHELA with good Attidude.
Jul 03, 2018
Lots of hidden fees
I feel like as the personalities and customer service was great I feel like there's a lot of hidden fees that they do not tell you it from one price and it's almost doubled by the time you're finished with insurances and fees because you have to buy their lock you can't buy your own etc. Every page they turn when they're explaining everything to you is a new payment for something they didn't tell you about before that is why am getting this to stars it is definitely a sales game for them and they try to get every penny
Nov 07, 2017
The ladies in the front were very ...
The ladies in the front were very personable, understanding and very informative.
Oct 15, 2017
Gary is fantastic!! He has GREAT customer service . He DESERVES a promotion !!
Sep 01, 2017
Shela was wonderful.... Excellent costumer service!!!! Thank you very much!!!!
Aug 29, 2017
Aug 05, 2017
Great place and great people she treats my mother nice and with best service.
Aug 05, 2017
Shela was great!! Very nice and professional...i would deff recommend this place!!! Service was awesome!!!
Jul 17, 2017
Jul 04, 2017
I can honestly say that I have gotten ...
I can honestly say that I have gotten the best service ever from Shela she is by far the best experience that I have had when it comes to customer service I'm so used to having people treat me like crap whether they have attitude or they're just rude but with Shela, she was super professional and very nice from day one we need more people like her in the Working World!!!!
Mar 01, 2017
Friendly and very helpful
Aug 09, 2016
Ms Lewis was great on obt
Great customer service skills and professionalism from Ms Lewis
Dec 15, 2015
Amazing Easy Process
I went to the OBT and Holden location. I had missed my appointment because I was still packing items from my home. They still allowed me to come it, the person showed me the store age unit it was too big and went to smaller unit, overall the process was easy and the 3 reps were amazing I can only remember 2 of their names Shatik and Selma.. They were very friendly, professional and showed me products I might need and I just had a great experience overall. Public storage needs more employees like those 3 CSR's because they really know what customer service means and I know it's their job to be nice but they were really exceptional. Thank you guys for making my moving experience easy as moving is stressful
Mar 19, 2014
Well the young lady that was working there the day I came in was very sweet, polite, sympathetic, compassion and understanding. She was very efficient and she got me in there in less than I want to say about 20 minutes. So yes she represented your company very well.