Jan 06, 2021
Dec 25, 2020
Sue who helped me with everything impressed me very much with her professionalism and willingness to help. She is a very customer oriented person.
Mar 31, 2020
Helpful customer service
Price and size as expected. The manager was very helpful and provided a tour to our units location. Worth the price of admission
Jan 16, 2020
The young lady at the front was phenomenal!!! She was very professional yet very personal. She even called another employee to ensure what I had could fit in storage and took me to see specific storage unit. Couldnât ask for better service!!!!!
Oct 01, 2019
Great place to rent from
Great place to rent from. Staff friendly and goes above and beyond.
May 20, 2019
Amazing office staff
Amazing office staff. Convenient location and hours. Great pricing.
Apr 16, 2019
Great experience. Superb customer service and great specials.
Apr 09, 2019
Great place. Clean and helpful.
Mar 28, 2019
They'll raise your fee after the first month...
We have had our storage unit for 4 months and the monthly rental fee has gone up more than $70 (from $127 to $200 including insurance and tax) for no reason. This is an absolute disgusting money grab and we are no longer going to store our belongings there.
Feb 26, 2019
Happy Customer Service
Sheena Location: 1851 N. Alafaya Trail Orlando FL 32826 Outstanding customer service. Above and beyond my expectations Sheena is a great asset for Public Storage and for customers..
Jan 07, 2019
It was a great experience the agent was...
It was a great experience the agent was extremely helpful
Sep 25, 2018
Great service really helpful
Great service really helpful
Sep 15, 2018
SHEENA was Very courteous
SHEENA was Very courteous, very professional, I took the time to explain everything to us. Showed us around gave us some options Explained in details how to operate the gate and hours of operation. She was very pleasant to talk to and made sure all our questions were answered before we left.
Apr 12, 2018
Excellent customer service
Excellent customer service. Clean and secure.
Feb 27, 2018
Sheena was amazing
Sheena was amazing ! She needs to run multiple locations the way she treats everyone with such kindness and respect.
Feb 16, 2018
My experience was outstanding
My experience was outstanding, starting with the reservation online to finishing the process in person. Jojo from the N Goldenrod Road location was amazing, then Sheena from the Alafaya location was wonderful. This is my first time renting from you guys and I am more than pleased with the outstanding customer service you offer.
Jan 12, 2018
Overall happy expect that me as the ...
Overall happy expect that me as the customer was not made aware when making the reservation online that I had to buy your insurance.
Jan 08, 2018
Good service, easy process.
Sep 21, 2017
Amanda, was amazing we have been looking for the right storage size and location for our moving transition. After visiting several location, Amanda, locked it in... hassle-free, very helpful and patient once I made my decision, I was signing the paperwork in minutes.
Sep 18, 2017
When I went to the Lake Mary
When I went to the Lake Mary, FL location, it was just after hurricane Irma came through. Thousands of people were out of power for a week or more and the Lake Mary location had lost their power and A/C. The manager and staff were still very professional and made sure that they helped me with my storage needs. The move in was easy and I would recommend them to everyone!
Aug 31, 2017
This is a great place to rent. It's clean and well maintained. It's like coming into my own home.
Aug 30, 2017
Susan and Lilly were very kind and helpful. In addition, the location is perfect! I would definitely recommend this storage facility to anyone in the area.
Jul 01, 2017
I had such a incredible exprience in fact, Very High spirits and very welcoming! Lily and Amanda were very focus on achieving my desired needs and renting the exact storage unit that met all my needs.
I would highly recommend there business.
May 02, 2017
With my experience as a college student, many local businesses love to take advantage of college students and their personal well being. But I can honestly say I have find a place that was open-arm and welcoming. Cristina, one of the property managers have kept everything sweet and simple. From information on that actually storage to me purchasing it and filling out the paperwork for it. This is ine experience I will never forget
Aug 31, 2016
Excellent customer service and product knowledge.
Jun 21, 2016
It was painless
It was painless to move in.
Jun 14, 2016
Alan was great storage area is clean
I would definitely recommend it
Apr 02, 2016
Mr. Alan provided and excellent Customer Service and went far and beyond to assist me
One of my greatest experience in storage, I am so pleased
Jan 05, 2016
The gentleman was nice friendly helpful and informative
Nov 17, 2014
Rates were very competitive; site security is the best I've seen and customer service is superb.
When relocating back to Florida I needed temporary storage of my household goods. Public Storage had an excellent web site and finding a location near to my destination was very easy. Reserving on-line was fast and easy - and it saved me money versus walking into the facility. I thought their 8 digit security code was over the top but it is because every customer has a unique code. I was impressed and pleased. I wouldn't hesitate to refer anyone to Public Storage or use them again if the need arose.
Nov 16, 2014
The advertised price was misleading, but Alan is first rate.
The reason I am giving 5 stars is because of Alan. Also, $50 does not equal $1.