George V Morales
Mar 03, 2023
Seemly smooth thank you
Staff and facilities are very clean and efficient
Recommended: Yes
Mark Carlson
Oct 24, 2022
Decent and good hours
I scheduled a rental unit on-line, which was pretty easy. Once I showed up, the sign said they were "out of office"...had to wait around for 10 minutes or so. It only took about 10-15 minutes to check-in, then I proceeded to the unit. There was a lock on the unit, so I had to go back to the office to get the code...they were "out of office" again! Fortunately, I caught the gal on her way out and she helped me out.
During the day, I made three runs to load into my unit. Each time I drove by, the office still had the "out of office" sign up, and I wasn't able to drop off the new lock they provided me inside my unit. If the facility is open during the day, one would think the person running the office would be there throughout the day hours to help people.
Although there seemed to be problems keeping someone in the office, it was a nice facility and I had easy access. The price was a little high for this size unit, but it's close and convenient. The office person was very nice and helpful, when there.
Recommended: Yes
Laura Swan
Jan 20, 2022
Great place
This is a great facility, easy to get to, extremely reasonable and close for me.
Recommended: Yes
David H
Nov 21, 2021
Perfectly priced and located for my needs
Needed a place last minute to store a few large items along with other smaller sized things. CubeSmart is located just down the street from where I live so the convenience of that is unbeatable. Also the pricing was fair. Customer service has been great thus far. Tiffany is very welcoming and bubbly over the phone and made me feel excited to store my stuff there. Great experience so far.
Recommended: Yes
Kaitlynn Vincent
Nov 15, 2021
Clean but there are homeless people within the gates at times
I was kind of worried because there were homeless people inside the gates. They waited until I opened the gates to leave which was worrying me if there was an opening
Recommended: Yes
Miranda
Oct 18, 2021
Been here for a couple months and everything is great!
Moved states and was worried about fitting everything into a storage unit. However, CubeSmart has wonderful size options, great locations, and wonderful service. I feel like my belongings are very safe, not only from theft but also weather, temperature, and other issues that could damage different things. I am very happy here!
Recommended: Yes
Jon Beaver
Aug 30, 2021
Very friendly
Exactly what I need for storing my trailer.
Recommended: Yes
Gloria
Mar 02, 2021
It is clean and efficient for our needs
Process was fast and unit is clean .
Recommended: Yes
Augustine Amadeus Quan
Jan 09, 2020
Good customer service
Check in was smooth and under 20 minutes
Recommended: Yes
Meredith
Nov 21, 2019
Very nice
I had a good experience when renting my u it at cubesmart. They are nice people who are friendly and helpful.
Recommended: Yes
Jeremiah Sellers
Jul 03, 2019
Customer Service was excellent!
I was a little surprised by the price of a 10x10 unit, but it is comparable or less expensive than other facilities in the area. The facility Supervisors (I can't remember their names) were of great help and even gave me and my boys some water while we were unloading into unit. Would definitely recommend Cubesmart.
Recommended: Yes
Michael
Jun 09, 2019
Excellent fantastic yes yes yes
Love this place its fabulous yes yes yes
Recommended: Yes
Jennifer
May 10, 2018
Pricey, but easy.
The add on charges (insurance, admin fee, etc) were a bit of a surprise and drastically increased my monthly payment. Overall, the process was quick and easy.
Recommended: Yes
Gary
Aug 31, 2017
Pricy for what you get
Older facility, outside, priced similar to indoor facilities
Recommended: Yes
Gary
Aug 29, 2017
It's OK for the price
Seems like older facility, exposed to weather, not much cheaper than newer, cleaner, more protected facilities. But it was Sunday & the office was open so....
Recommended: Yes
Janice
Apr 03, 2017
Seems nice so far
Very friendly and accomodating!
Recommended: Yes
Melissa
Jul 13, 2016
Perfectly Clean and Secure Storage
CubeSmart in Orangevale did the trick for a short-term storage for our moving items. It is secure and clean and the customer service was great. The units are all in full sun and quite hot but I think that comes with the territory when you do cheap, outdoor storage units.
Recommended: Yes
Andy Bossuyt
Jan 02, 2015
very helpful staff, easy to access unit's. Convenient late hours
Recommended: Yes
Steve
Jul 20, 2014
First time using a storage facility. It was fine.
Recommended: Yes
Michelle Harrington
Sep 14, 2013
Recommended: Yes
Traci
Jul 19, 2013
Great customer service! I would definately recommend this storage facility!
Recommended: Yes
Carrole
Jun 04, 2013
One complaint - the restroom is not available to the customers, and there is no other facilities nearby. The facility manager was very helpful, checking on us while we were unloading.
Recommended: Yes
Otis Mack
May 02, 2013
5-Star
Very Professional and Helpful. Answered every question and concern I had.
Recommended: Yes
