Jan 11, 2021
Pre-registration made it very easy and stress-free
Having everything done before move-in day on-line was awesome.
Nov 15, 2020
Love the climate control option. Feels triple secured!!!
Sep 18, 2020
Very friendly employees
Very friendly employees, always quick and customer oriented. Great business to work with would recommend 10/10 just based on staff.
Apr 22, 2020
Very well ran
Very well ran, very nice staff. Very clean and secure!
Mar 07, 2020
Move in went well. Easy access. No problems
Feb 20, 2020
Roll up door slides down 2 ft. Ants along 3 walls.
Kaitlin was excellent on initial visit. Came next day to move in at 1pm office door locked. Went around side of building and a different young lady from Fort St facility told me they were closed for lunch and come back in half an hour. What kind of customer service is that? I almost left for another facility. You have a training opportunity.
Disappointed roll up inside door wonât stay up. Back to office to find another unit. Did all computer work again for second unit. Disappointed the swing door was not very wide. Back to office for third time. Apparently no other roll up Indoor available so took the low hanging door.
Disappointed to find dead ants everywhere along walls. Very concerned about leaving personal belongings getting ant infestation. Seriously considering moving.
Feb 19, 2020
After a nightmare experience with a different Public Storage location, we were nervous when we showed up from 7 states away with a 26 foot moving truck. Chris was amazing on the phone beforehand, and Tom was so helpful at check in, even helping when we needed to change our appointment by 2 hours. We have had an excellent experience, the unit is spacious, clean, and well maintained, and the grounds are protected and also very well maintained. We are very pleased!!!
Jan 08, 2020
Good customer service
Good customer service
Jun 11, 2019
Taking too long to make repairs
Taking too long to make repairs to the facilities and especially the road bed. Almost impossible to get vehicles in and out. This is after you raised the prices. Staff is friendly and helpful.