Affordable Family Storage - Omaha NW

Amazingly Helpful

I boooked and moved in online but did have customer service assist me on my move in she was patient and offered a resolution to my problem.

Recommended: Yes

One of the best

I’ve had my 5x10 since last year. I upgraded it to 10x10. The customer service is top notch!

Recommended: Yes

Great service and clean facility

We were greeted by Jess, and she was wonderful. The check-in process was quick, and she went back and swept/sprayed while we went to our car to get our first load. The facility was secure, very clean, and they had carts available to help. I would highly recommend this to anyone!

Recommended: Yes

Great place

It was really easy to sign up online for a unit and Rosa was very helpful in getting the paperwork finished up. I like that it is a temperature controlled facility

Recommended: Yes

Very responsive and very helpful in answering questions

A good place to store multiple boxes for a reasonable price

Recommended: Yes

Rosa was excellent!

As an out-of-town visitor, I needed a small storage locker to store some of my daughter's personal belongings in between semesters at college. Rosa, at Affordable Family Storage, was extremely helpful, answered my questions and directed me right to the locker in the rather large facility. The locker was clean, easy to use and the facility had carts that made it easier to haul things from my car to the staircase. Overall, a good value at a location that was very convenient.

Recommended: Yes

Great prices

Great pricing! Hard to reach over the phone but pleasant to work with.

Recommended: Yes

Awesome

Jess(I believe was her name)the manager was VERY helpful from the time i came in to ask questions to the time of my actual rental agreement. She made sure I got a space that fit my needs and was accommodating in every way. I never had to use a storage space before, but I'm glad that when I had to this was were I came. Thanks again Jess!!

Recommended: Yes

Amazing staff

They were great, I didn’t get what I wanted due to it being on the 2nd floor and no ramp but they worked some stuff out and took good care of me!

Recommended: Yes

Costumer service

Jess was excellent very resourceful never had to ask it was already explained very friendly keep up the great work jess

Recommended: Yes

Costumer service

Jess was excellent very resourceful never had to ask it was already explained very friendly keep up the great work jess

Recommended: Yes

Wonderful indoor facility

Wonderful indoor facility! Privacy is wonderful as well.

Recommended: Yes

Great Place!

Very friendly and welcoming people, very clean units! :)

Recommended: Yes

Clean and organized

Great place for storage. Nice help... everything is in good condition..

Recommended: Yes

Clean

Neat n clean. Would be nice if they had an elevator to get to second floor

Recommended: Yes

Helpful and cordial

I was impressed by outstanding customer service and great discounts! Very clean units and facilities. Restrooms avaiable, a plus when busy moving.

Recommended: Yes

Very clean and wonderful staff

I was weary about this place at first because the pricing worried me. Once I was there I was really impressed. The staff was amazing. The place is very clean. I love that it is 2 stores. I chose to take a unit on the top floor to keep from any water damage and less chance for bugs or rodents. I do however wish they provided a cart or something on the top floor. Other then that I would defiantly recommend this place.

Recommended: Yes

Aaron was great

Easy to access and has numerous cameras

Recommended: Yes

Very friendly, great customer service,

The customer service was great, it was quick and easy. The facility was clean easy access

Recommended: Yes

Nice place, good help

Nice new location, and the and guy was very helpful. Some larger bugs scattered through the hall ways make you feel a little eery - but I know nothing is perfect and nothing looked like it resembled a roach.

Recommended: Yes

The courtesy, and service, and facility itself exceeded my expectations.

The representative that assisted me with renting my unit at Affordable Family Storage was friendly, knowledgeable and provided me with outstanding professional service. I was pleasantly surprised when he handed me a hefty lock for my unit and told me there was no charge. The climate control facility itself was impressive, and I feel that my belongings will be protected from critters and the elements. There were various sized carts I used, at no charge, to move my possessions into my unit. It was the best experience I ever had in renting a storage unit, and I would recommend Affordable Family Storage to others without reservation.

Recommended: Yes

Great location and price, now only if it was truly secure

Facility is just what we were looking for, but have on two occasions now gone there and someone has detached the sliding door so they don't have to keep entering their unique code to go in the facility. This is my only qualm because I don't feel like this is a secure storage facility if the door is so easily taken off the track or kept from being secure in that you have to enter your # to gain access, allowing anybody to enter/exit at will.

Recommended: Yes

Simple

It was simple to use and change our date if.needed. the storage space is neat clean feels secure and staff was very friendly answered all our questions

Recommended: Yes

Great place with fast friendly service

Very clean and has a great setup. The staff is exceptional and got me setup fast. I would recommend to anyone. The prices are great!

Recommended: Yes

Boyed was great, friendly and professional, great facility.

Boyed was great, friendly and professional, great facility.

Recommended: Yes