Public Storage - Oklahoma City - 802 W Hefner Road

Good customer service and quality

Easy application process. I really like that the gate code van be accessed through the app via Bluetooth.

Recommended: Yes

Seems good for the price and location

The front desk was very kind and helpful. I feel it is secure.. especially considering we had trouble getting in and out ourselves due to phone think not working good for us well.

Recommended: Yes

Great value

The whole process was seamless. From finding a space to paying the bill to gaining access to parking.

Recommended: Yes

The customer care professional was very courteous and informative.

The location is perfect. I am able to store my trailer with ease as there is an ample amount of space between the lots.

Recommended: Yes

Great customer service

Great customer service , prices

Recommended: Yes

The ad in the phonebook and on the sign...

The ad in the phonebook and on the sign at the storage facility was misleading. I paid more than a dollar for my storage and on the phone with Customer service I was told a price and wasn't told anything about being required to pay for insurance. With little time and a need to store my things within a short time and short notice I reluctantly agreed.

Recommended: Yes

Hey staff is always nice and they worked with us many time so we wouldn't lose our stuff

Recommended: Yes

Fantastic customer service. It took a minute longer to setup than i have experienced at other self storage facilities in the past, but i left feeling better informed and comfortable with my choice...and i'm impatient, the process still only took about five minutes. And it was a good clean storage property.

Recommended: Yes

Service was amazing! They really went the extra steps to make us feel welcome. I've used them before and they're even better now. Love this storage place. Their people are so friendly and honest. 10/10

Recommended: Yes

A good business knows how to grow and take criticism so that it can become better at theservices that they provide ,good job!

Recommended: Yes

Ashley was very helpful and patient with us! She was so willing to go above and beyond. Despite her being the only one working for the day, she still exceeded our expectations! Great customer service and such a convenient location! Thank you Ashley, my mom and I were very satisfied!

Recommended: Yes

A bit disconnect/Bumpy move-in

Upon signing the Lease Agreement, my brother was not given the key to his storage unit; therefore, when he arrived on his move-in day his progress was delayed significantly because the person in the office, Ashley, was unaware of the situation and the property manager who administered the Lease Agreement signing did not pass down her oversight. Eventually, my brother was able to move in, but not without some challenges and not without delay.

Recommended: Yes

I always rent here

Quick process and great ppl too

Recommended: Yes

I had to go to the unit twice to get the Memorial Day special due to a lack of communication

I had to drive to the office twice to get the Memorial Day special promosed by the telephone person because the Manager was unaware of the deal. There is also water standing in front of my particular unit and no rain in three days.

Recommended: Yes

Amazing

Fast friendly service clean place. Good price

Recommended: Yes

my opinion

very clean and friendly people nice facility. the exit code box is in an awkward spot you have to get out of your car to reach it

Recommended: Yes

Great place to store, not the best, but great for the price

You need to install 8-9' high sliding gates. Since the drives are recessed the retaining wall is high enough someone could walk on it and then "jump" the fence with ease. This is just asking for trouble.

Recommended: Yes