Melissa Campbell
Dec 29, 2023
Did a great job
Great customer service representatives
Recommended: Yes
Jeff Brandt
Jun 11, 2022
easy arrangement
Management was wonderful. Looking forward to our future relationship
Recommended: Yes
Curtis
Jun 08, 2022
Helpful and convenient
The process was easy and the woman at the front desk was very helpful every step of the way. Thankful for people like that
Recommended: Yes
Joy Wooden
Jan 24, 2022
Quick and easy
I like how when I called because the door was locked she took care of it right away. I was able to get moved in with ease
Recommended: Yes
Charley Ferrell jr
Nov 03, 2021
Happy Camper ЁЯШК
Great customer service, she went through everything step by step in detail. Showed me the unit before any paperwork was done to make sure the unit fit my needs. Very clean. I definitely recommend this place . Happy Camper. ЁЯШК
Recommended: Yes
Talon
Oct 12, 2021
Great service, clean unit
Friendly service and very accommodating making sure the storage unit I reserved would be enough space. Storage unit is well built with a good secure door on it and was very clean inside.
Recommended: Yes
K Wedel Classmate
Sep 08, 2021
Total Fail Re: Regional Manager (So she claimed)
I reserved a storage unit online, upon arriving I requested to see it in-person before I committed, having been my first time to rent a storage.Boy was this was a huge mistake,heavy set gal sighed obviously annoyed with my questions, stated "she was on her way out!" Snatched her keys up, saying in a rude tone,that she was only stopping by there to take a few payments, Her daughter who was the actual manager had an emergency having to leave the state suddenly. She then proudly claimed to be the Regional Manager and asked for my name and # to be contacted when her daughter returned? Needless to say I saw no reason to ever return much less deal with her daughter after the 'Regional Manager' was so pleasant, hahaha but I did get her name, and it was "Ashley." Recently learning that the "WEDEL" family owns this property and several others I was appalled and needed to share my experience so they know what they are paying their (if she really is) the regional manager to do ..... to run off potential longterm customers!
Recommended: No
Anonymous
Aug 11, 2021
Very unprofessional office associate
Very rude, unhelpful, disrespectful confrontational lady. Has minimal knowledge when it comes to problem solving. SMH ????
Recommended: No
Faith Smith
Jul 31, 2021
Friendly staff
Staff was very helpful and friendly
Recommended: Yes
Linda morgan
May 15, 2021
They seem to have a person there during working hours
They were fine. I don’t really have much in the way of a comment. They could stand to fill some of the potholes in the driveways
Recommended: Yes
Kent Norris
May 13, 2021
Very Helpful and Friendly
When I arrived I found the unit I had reserved was to small. The manager was GREAT, she made the transition to another unit almost seamlessly.
SHE IS GREAT.
Recommended: Yes
Tamara Hurt
Jan 18, 2021
Online Pricing not honored at store!!!
I ordered a 10x20 unit online on 1-18-2021 for $65.00/month. Which is online still listed at that price. I received a call about my reservation and was quoted a higher price. The lady stated they were having issue with the online pricing, it was incorrect then refused to honor the online price. This is the second storage facility that advertises a certain price but then wouldn't honor it. I didn't have a chance to rate the facility but that there in itself enticed me to look elsewhere!! Reservation code: W9KDQNH2C
Recommended: No
Nicole
Aug 28, 2020
Great, quick, decent priced storage
Easy to set up appointment and get storage unit. Convenient. Fair price. Jason has excellent customer service.
Recommended: Yes
Gary
Feb 16, 2020
Very easy to complete the reservation
Jason was very responsive and helpful. Thank you
Recommended: Yes
Nikki Albritton
Jul 10, 2019
Great manager!
I arrived after office hours from out of town. I called the number and he met me.the next day he helped us with the gate as we were unloading till after the gate locked. Very glad we rented from here.
Recommended: Yes
Lawrence
Jul 07, 2019
Everything went well
Went well at the storage facility that I rented
Recommended: Yes
Gabrielle
Jun 01, 2019
Perfect for what I needed
The staff was very friendly and helpful! The units them are fine however I wish there were a bit more sealed at the base of the unit.
Recommended: Yes
Melvin Smith
Mar 27, 2019
Time management
I dread going into storage facilities but the CSR there made everything easier and faster. Thanks again for the easy experience.
Recommended: Yes
Teresa Seward
Dec 09, 2018
very friendly and helpful.
The staff are willing and able to help make you feel comfortable.
Recommended: Yes
Stephanie
Mar 05, 2018
Good for the price.
The manager was very kind, helpful and flexible when we realized the unit I had rented was going to be too small.
Recommended: Yes
Aimee
Sep 11, 2017
Good price for a good storage location!
We were pleased with the price of the storage unit, that there weren't any "hidden" fees when we rented it, and the overall friendliness of the staff. We were able to get the lease signed and get set-up and our things stored quickly and easily. A very smooth transaction.
Recommended: Yes
Derrick
Sep 28, 2016
Fantastic
When I called American self storage the guy I talked to was very helpful and it was very easy hasslefree
Recommended: Yes
Isaias Rodriguez
Sep 02, 2016
Great price, great service
Bob was super friendly and quick to call me back when a unit came available. Great prices.
Recommended: Yes
Thomas J. Daniel
Aug 11, 2016
Very pleasant experience.
Very professional and courteous.
Recommended: Yes
Chrishila
Jul 22, 2016
Bob was an awesome person to talk to
This is my first storage renting and This facility was very kind and reasonable.
Recommended: Yes
SAFIYA LUCAS
Jul 14, 2016
Looking for a Storage? This is the place
Great Customer service. It was fast, simple, and easy.
Recommended: Yes
Zachary
Jul 10, 2016
Get what you pay for.
Cheap and has an excellent manager.
Recommended: Yes
Rachel
Jul 06, 2016
Very well maintained, safe, and well managed.
Short on time right now but worth taking a minute to express our pleasure with doing business with American Storage. Great job guys!
Recommended: Yes
Robert T. Harp
Jun 23, 2016
Conveniently located and friendly service.
Needed a place to put extra lawn care equipment. Much of it is too wide to take through the backyard gate so it seemed the simple solution. Easy access and easy signup time took just a few minutes to get a great space.
Recommended: Yes
Steve Dickson
Jun 17, 2016
Great price and service - 2 year customer.
When we decided to move, we needed a place to store "extra" stuff for a while. Based on price, we chose this location. The room we rented was clean, they never went up on rates, no issues with access. All around good experience.
Recommended: Yes
Sheldon rundel
Jun 10, 2016
very quick and easy
Easy quick and friendly service
Recommended: Yes
Matthew
May 22, 2016
Fast, fair and friendly.
The whole process was quick and easyЁЯШО Reserve online, Best deal.
Fast, fair and friendly. Sounds like a bank commercial, that's how it was for us.
Recommended: Yes
Stan Fitzgerald
May 15, 2016
Impressed with the manager and the facility
I have used this facility a few years ago and I'm still impressed with the positive attitude of the manager and his help with making sure I had the right storage for my needs. I will definitely recommend Am Self Storage to my friends and associates.
Recommended: Yes
Bobby Sloan
May 13, 2016
Bob does a great job!!
Overall great job. Bob is always friendly and helpful.
Recommended: Yes
William Rogers
Apr 09, 2016
Good Clean No Thrills Storage at Reasonable Price
Bill was very informative and friendly. Easy account setup and online payment.
Recommended: Yes
Lois
Mar 29, 2016
Very pleased
I was very happy with this, my first experience in renting a storage space.
Recommended: Yes
Phillip Fondren
Mar 13, 2016
Managment is super. Communication has always ben great.
Traffic ways are in dire need of resurfacing. Potholes in the blacktop and mud ruts in the unpaved easements for parking are the only issues ive ever had as a tenant, and ive ben at the property for over six years.
Recommended: Yes
Ebony
Sep 01, 2015
Great Storage... low price
My space was clean easy to access and the customer service was awesome. Will recommend American Storage for sure.
Recommended: Yes
Daniel
Aug 05, 2015
Quick and easy to use
Easy access off Memorial. Clean enough to store stuff.
Recommended: Yes
CATHARINE
Aug 01, 2015
Recommended: Yes
Wayne
Jun 24, 2015
Very clean and friendly fast service
No problems, would highly recommend to friends
Recommended: Yes
Jim Damiani
May 28, 2015
Mid America Storage Poor choice in Edmond OK
Sparefood made the contact for me to rent from Mid America Self Storage on Memorial Road in Edmond, OK. that company contacted me. I told the man i was aware the first month was free. He went on to say there were fees still required. The fees came to $46 vs the standard monthly rate of about $60. I asked him how in the hell he could advertise a free month and still charge that amount? He then took the position that a person that uses the swear word "hell" would not be a customer he wanted to do business with. I simply hung up. I don't need to deal with clever people. I found another place a mile away that gave me more space for the same $60. They gave me a 6'x15' space. Their place is cleaner and the blacktop does not have pits. I drove by the Mid America place and it is a dump.
Recommended: No
Fran
Apr 07, 2015
Good price, good location, friendly service
Manager very friendly. Fast service. Fair price. Good safe location.
Recommended: Yes
Joelle
Dec 18, 2014
Recommended: Yes
Richard
Oct 29, 2014
Recommended: Yes
