Jeannine M Kuhn
Jun 29, 2022
Brian was great!
I appreciate that the manager lives on site. He was proactive in replying to my reservation and is super friendly and helpful.
Recommended: Yes
Will Bryant
Jun 13, 2022
An all around good value
Brian the property manager is very knowledgeable and attentive to your needs as person and not just a customer. He didn't try to sell you anything you don't need, he didn't try to rush you into making a decision(like if you don't reserve this unit now it won't be available in 5 minutes) type thing, nor was there any pressure, and most of all he wasn't overly persistent like most of the people I dealt with at storage facilities. The property is clean and we'll maintained and price for the space is outstanding. Really all you have to do is see the property, have him quote you a rate, and this facility pretty much sells itself!
Recommended: Yes
Kenneth Trenkamp
May 10, 2022
Everything ok
I'm not a author don't write much
Recommended: Yes
Stacy Curtis
May 02, 2022
excellent management/customer service
Amy at the NW 10th and Meridian location was on her game. Very prompt at calling me back, courteous and kind. It was such a breath of fresh air to get some good customer service... its been so long. Prices reasonable ( I priced all in my area and gouging is definitely happening right now). It was just NICE to have a good experience for once and good human interaction. on a scale of 1-10, I give it a 15.
Recommended: Yes
Joann Gaston
May 01, 2022
Convenient location
I live just two miles away and it’s easy to run down the street to grab things or drop off more things. The customer service is great. Good communication and notifies immediately of any changes.
Recommended: Yes
Shaniecia Wilson
Apr 01, 2022
I would recommend if you didn’t have any other place to go
Could be better pricing and a discount on locks why am I paying $55 for something smaller than my closet and it needed to be swept all the way out
Recommended: Yes
Zoie
Mar 19, 2021
Affordable prices!
The lady was super friendly. Everything went smoothly. The storage unit is a good deal but the storage units themselves are not the newest.
Recommended: Yes
Trenise Walker
Mar 12, 2021
Amy, was very informative
Amy had a very welcoming personality, she took me to the unit to assure it was clean, clean facility
Recommended: Yes
Deborah
Jun 26, 2020
Everything was good.
Everything was good. Looking forward to having my storage with you.
Recommended: Yes
Kristin
Nov 25, 2019
Friendly
Friendly people, a good deal on storages.
Recommended: Yes
ASHLEY
Sep 26, 2019
Extremely nice lady, very helpful !
Your storage facility was exactly what I needed at the time. The lady that ran your office was extremely nice, helpful, and courteous!
Recommended: Yes
Marcus
Jul 25, 2018
Great storage unit friendly staff
Very clean unit easy paperwork
Recommended: Yes
Katelynn Severn
Apr 21, 2018
Outstanding!!
Ashley was great! she helped us find a unit that was just right for our needs without breaking the bank. Would recommend this storage facility to everyone that needs a place to store things.
Recommended: Yes
Tracy McCracken
May 24, 2017
Outstanding!
Very polite, profesional & courteous staff, along with a pre-planned appointment that was made out to be a breeze. Did not take up much time at all, well explained details and explanations as far as the rules and needed expectations required to remain a customer for this place of business. Five stars!
Recommended: Yes
Stephen Fleming
Mar 21, 2017
Manager.Ashley was very helpful,polite and Professional.
I went in.Was in and out very fast.Very great manager,Ashley helped me and was smiling and polite throughout.Very knowledgeable and precise.Thanks Ashley .
Recommended: Yes
Stephen Fleming
Mar 21, 2017
Manager.Ashley was very helpful,polite and Professional.
I went in.Was in and out very fast.Very great manager,Ashley helped me and was smiling and polite throughout.Very knowledgeable and precise.Thanks Ashley .
Recommended: Yes
Joseph
Mar 14, 2017
Very friendly
Friendly, convienient and affordable
Recommended: Yes
Suresh
Mar 10, 2017
Fast and easy to sign up
Place was very easy to sign up, facility was clean, staff was friendly. I rented a 5*10 unit, just wish there was a light in the storage.
Recommended: Yes
Sean
Feb 15, 2017
This Place is Outstanding
I got on sparefoot thinking I was going to be spending a long time trying to find a good deal. None of the places looked like they had 24 hour acccess which I need as I store film equipment.
I found this American Self Storage just to get the stuff out of the car (I couldn't see out windows, just moved here from San Antonio). I told the manager I'd just be staying temp until I could find what I needed.
Then she blew my mind. Not only did she give me 24 hour access, but offered to up me to the same size unit I have in San Antonio for less money when I get the rest of the equipment. This was WAY more than I expected, and because of her friendly attitude, her willingness to work with me, I think I will be at this location a long time.
The truly great thing is she lives on site, so there is always someone on site if you have any needs.
The location could not be better allowing me to get my stuff and get to set on time every time.
I know i'm going to be staying at this company for quite a while for my storage needs (barring needing to move again.)
Recommended: Yes
Tomekia
Jan 26, 2017
Amazing
Amber was wonderful, great customer service
Recommended: Yes
zamora
Jan 15, 2017
very friendly
the person that helped me over the phone was exceptional.
Recommended: Yes
Julie
Jan 14, 2017
Everything went great
Ashly was very helpful and informative on everything. Great person.
Recommended: Yes
Michael
Jan 10, 2017
Well Worth It!!!
Well worth the transfer. Came from another facility charging twice the monthly rate. Had a security gate, fence and good lighting .... best if all an ON-SITE manager (whom I add was amazing with customer interactions)!!
Recommended: Yes
Raychelle Wilson
Mar 02, 2016
Friendly staff and i love the payment reminders.
Happy with services, I came in on a special promotion which was perfect timing.
Recommended: Yes
pamela cunningham
Mar 01, 2016
nice and clean facility
I remember coming in and needing to move something heavy out of my house and into the storage and how i was offered to use one of the dolleys. I thought that was very nice .
Recommended: Yes
Christina F
Mar 01, 2016
Very friendly
Ashley was very friendly and helpful.
Recommended: Yes
Luis Diaz
Mar 01, 2016
great service and friendly people
The facility is great and the price is fair.
Recommended: Yes
terrie
Feb 11, 2016
Ashley was really sweet and professional
Recommended: Yes
terrie
Feb 07, 2016
very pleased
Ashley was very nice and friendly.
Recommended: Yes
